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Spoken language understanding (SLU) is a key component of task-oriented dialogue systems. SLU parses natural language user utterances into semantic frames. Previous work has shown that incorporating context information significantly…

计算与语言 · 计算机科学 2020-03-04 Qian Chen , Zhu Zhuo , Wen Wang , Qiuyun Xu

Building the Natural Language Understanding (NLU) modules of task-oriented Spoken Dialogue Systems (SDS) involves a definition of intents and entities, collection of task-relevant data, annotating the data with intents and entities, and…

计算与语言 · 计算机科学 2021-05-13 Saurav Sahay , Eda Okur , Nagib Hakim , Lama Nachman

Persona can function as the prior knowledge for maintaining the consistency of dialogue systems. Most of previous studies adopted the self persona in dialogue whose response was about to be selected from a set of candidates or directly…

计算与语言 · 计算机科学 2021-05-24 Jia-Chen Gu , Hui Liu , Zhen-Hua Ling , Quan Liu , Zhigang Chen , Xiaodan Zhu

The understanding of the human language is quantified by identifying intents and entities. Even though classification methods that rely on labeled information are often used for the comprehension of language understanding, it is incredibly…

计算与语言 · 计算机科学 2021-02-23 Johar Shabbir , Muhammad Umair Arshad , Waseem Shahzad

Intelligent systems designed for play-based interactions should be contextually aware of the users and their surroundings. Spoken Dialogue Systems (SDS) are critical for these interactive agents to carry out effective goal-oriented…

计算与语言 · 计算机科学 2022-05-30 Eda Okur , Saurav Sahay , Lama Nachman

Software developers use natural language to interact not only with other humans, but increasingly also with chatbots. These interactions have different properties and flow differently based on what goal the developer wants to achieve and…

软件工程 · 计算机科学 2024-05-22 Ranim Khojah , Francisco Gomes de Oliveira Neto , Philipp Leitner

Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

人机交互 · 计算机科学 2023-02-02 Alessandro Casadei , Stephan Schlögl , Markus Bergmann

In the rapidly evolving landscape of cyber security, intelligent chatbots are gaining prominence. Artificial Intelligence, Machine Learning, and Natural Language Processing empower these chatbots to handle user inquiries and deliver threat…

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

计算与语言 · 计算机科学 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry

We present Self-Adaptive Robust Attention for Robotics Transformers (SARA-RT): a new paradigm for addressing the emerging challenge of scaling up Robotics Transformers (RT) for on-robot deployment. SARA-RT relies on the new method of…

In recent years, large pre-trained Transformer-based language models have led to dramatic improvements in many natural language understanding tasks. To train these models with increasing sizes, many neural network practitioners attempt to…

机器学习 · 计算机科学 2022-02-01 Minjia Zhang , Niranjan Uma Naresh , Yuxiong He

The rapid development of large pretrained language models has revolutionized not only the field of Natural Language Generation (NLG) but also its evaluation. Inspired by the recent work of BARTScore: a metric leveraging the BART language…

计算与语言 · 计算机科学 2022-10-14 Moussa Kamal Eddine , Guokan Shang , Michalis Vazirgiannis

MixUp is a computer vision data augmentation technique that uses convex interpolations of input data and their labels to enhance model generalization during training. However, the application of MixUp to the natural language understanding…

计算与语言 · 计算机科学 2021-02-24 Wancong Zhang , Ieshan Vaidya

Spoken Language Understanding (SLU) converts user utterances into structured semantic representations. Data sparsity is one of the main obstacles of SLU due to the high cost of human annotation, especially when domain changes or a new…

计算与语言 · 计算机科学 2019-08-29 Zijian Zhao , Su Zhu , Kai Yu

Despite the rapid growth in model architecture, the scarcity of large parallel corpora remains the main bottleneck in Neural Machine Translation. Data augmentation is a technique that enhances the performance of data-hungry models by…

计算与语言 · 计算机科学 2023-11-14 Seokjin Oh , Su Ah Lee , Woohwan Jung

Large language models have demonstrated exceptional performance across multiple crosslingual NLP tasks, including machine translation (MT). However, persistent challenges remain in addressing context-sensitive units (CSUs), such as…

计算与语言 · 计算机科学 2025-05-30 Qiuyu Ding , Zhiqiang Cao , Hailong Cao , Tiejun Zhao

Natural Language Processing (NLP) has witnessed a transformative leap with the advent of transformer-based architectures, which have significantly enhanced the ability of machines to understand and generate human-like text. This paper…

计算与语言 · 计算机科学 2025-03-27 Tianhao Wu , Yu Wang , Ngoc Quach

We develop a chatbot using Deep Bidirectional Transformer models (BERT) to handle client questions in financial investment customer service. The bot can recognize 381 intents, and decides when to say "I don't know" and escalates…

计算与语言 · 计算机科学 2020-03-12 Shi Yu , Yuxin Chen , Hussain Zaidi

Chatbots have been an interesting application of natural language generation since its inception. With novel transformer based Generative AI methods, building chatbots have become trivial. Chatbots which are targeted at specific domains for…

计算与语言 · 计算机科学 2024-06-14 Bhashithe Abeysinghe , Ruhan Circi

This paper investigates the enhancement of scientific literature chatbots through retrieval-augmented generation (RAG), with a focus on evaluating vector- and graph-based retrieval systems. The proposed chatbot leverages both structured…

信息检索 · 计算机科学 2026-02-23 Hamideh Ghanadian , Amin Kamali , Mohammad Hossein Tekieh