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General-purpose large language models (LLMs) have demonstrated remarkable generative and reasoning capabilities but remain limited in healthcare and caregiving applications due to two key deficiencies: factual unreliability and a lack of…

计算与语言 · 计算机科学 2025-12-09 Emre Umucu , Guillermina Solis , Leon Garza , Emilia Rivas , Beatrice Lee , Anantaa Kotal , Aritran Piplai

With the development of speech large language models (speech LLMs), users can now interact directly with assistants via speech. However, most existing models only convert response content into speech without fully capturing the rich…

计算与语言 · 计算机科学 2025-09-18 Haoyu Wang , Guangyan Zhang , Jiale Chen , Jingyu Li , Yuehai Wang , Yiwen Guo

This paper presents a novel methodology for generating synthetic Preference Optimization (PO) datasets using multi-model workflows. We evaluate the effectiveness and potential of these workflows in automating and enhancing the dataset…

计算与语言 · 计算机科学 2025-08-18 Samee Arif , Sualeha Farid , Abdul Hameed Azeemi , Awais Athar , Agha Ali Raza

Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…

计算与语言 · 计算机科学 2025-05-23 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

计算与语言 · 计算机科学 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

计算与语言 · 计算机科学 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

计算与语言 · 计算机科学 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar

Recent advances in Emotional Support Conversation (ESC) have improved emotional support generation by fine-tuning Large Language Models (LLMs) via Supervised Fine-Tuning (SFT). However, common psychological errors still persist. While…

计算与语言 · 计算机科学 2026-01-19 Chao Zhang , Xin Shi , Xueqiao Zhang , Yifan Zhu , Yi Yang , Yawei Luo

The advent of large language models (LLMs) such as ChatGPT has attracted considerable attention in various domains due to their remarkable performance and versatility. As the use of these models continues to grow, the importance of…

神经与进化计算 · 计算机科学 2024-01-19 Jill Baumann , Oliver Kramer

Empathetic response generation, aiming to understand the user's situation and feelings and respond empathically, is crucial in building human-like dialogue systems. Traditional approaches typically employ maximum likelihood estimation as…

计算与语言 · 计算机科学 2025-03-04 Hui Ma , Bo Zhang , Bo Xu , Jian Wang , Hongfei Lin , Xiao Sun

Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…

计算与语言 · 计算机科学 2019-11-27 Sashank Santhanam , Samira Shaikh

Alignment of large language models (LLMs) with human preferences typically relies on supervised reward models or external judges that demand abundant annotations. However, in fields that rely on professional knowledge, such as medicine and…

人工智能 · 计算机科学 2025-11-18 Yiyang Zhao , Huiyu Bai , Xuejiao Zhao

We introduce the concept of "empathic grounding" in conversational agents as an extension of Clark's conceptualization of grounding in conversation in which the grounding criterion includes listener empathy for the speaker's affective…

人机交互 · 计算机科学 2024-07-03 Mehdi Arjmand , Farnaz Nouraei , Ian Steenstra , Timothy Bickmore

Empathy is essential for fostering natural interactions in spoken dialogue systems, as it enables machines to recognize the emotional tone of human speech and deliver empathetic responses. Recent research has made significant progress in…

计算与语言 · 计算机科学 2026-04-21 Yun Hong , Yan Zhou , Yang Feng

Empathetic conversation is a crucial characteristic in daily conversations between individuals. Nowadays, Large Language models (LLMs) have shown outstanding performance in generating empathetic responses. Knowledge bases like COMET can…

计算与语言 · 计算机科学 2024-12-10 Huiying Cao , Yiqun Zhang , Shi Feng , Xiaocui Yang , Daling Wang , Yifei Zhang

Emotional Support Conversation (ESC) is a task aimed at alleviating individuals' emotional distress through daily conversation. Given its inherent complexity and non-intuitive nature, ESConv dataset incorporates support strategies to…

计算与语言 · 计算机科学 2025-05-27 Dongjin Kang , Sunghwan Kim , Taeyoon Kwon , Seungjun Moon , Hyunsouk Cho , Youngjae Yu , Dongha Lee , Jinyoung Yeo

In recent years, with the rapid advancements in large language models (LLMs), achieving excellent empathetic response capabilities has become a crucial prerequisite. Consequently, managing and understanding empathetic datasets have gained…

计算与语言 · 计算机科学 2024-08-13 Hao Liang , Linzhuang Sun , Jingxuan Wei , Xijie Huang , Linkun Sun , Bihui Yu , Conghui He , Wentao Zhang

Empathetic response generation is increasingly significant in AI, necessitating nuanced emotional and cognitive understanding coupled with articulate response expression. Current large language models (LLMs) excel in response expression;…

人机交互 · 计算机科学 2024-02-20 Zhou Yang , Zhaochun Ren , Wang Yufeng , Shizhong Peng , Haizhou Sun , Xiaofei Zhu , Xiangwen Liao

Large language models (LLMs) fine-tuned with alignment techniques, such as reinforcement learning from human feedback, have been instrumental in developing some of the most capable AI systems to date. Despite their success, existing methods…

计算与语言 · 计算机科学 2025-07-01 Kyuyoung Kim , Ah Jeong Seo , Hao Liu , Jinwoo Shin , Kimin Lee

Understanding emotions and responding accordingly is one of the biggest challenges of dialog systems. This paper presents EmpTransfo, a multi-head Transformer architecture for creating an empathetic dialog system. EmpTransfo utilizes…

计算与语言 · 计算机科学 2020-03-09 Rohola Zandie , Mohammad H. Mahoor
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