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The effectiveness of large language models (LLMs) in conversational AI is hindered by their reliance on single-turn supervised fine-tuning (SFT) data, which limits contextual coherence in multi-turn dialogues. Existing methods for…

计算与语言 · 计算机科学 2025-07-08 Jiangxu Wu , Cong Wang , TianHuang Su , Jun Yang , Haozhi Lin , Chao Zhang , Ming Peng , Kai Shi , SongPan Yang , BinQing Pan , ZiXian Li , Ni Yang , ZhenYu Yang

In an era where digital text is proliferating at an unprecedented rate, efficient summarization tools are becoming indispensable. While Large Language Models (LLMs) have been successfully applied in various NLP tasks, their role in…

计算与语言 · 计算机科学 2024-08-29 Léo Hemamou , Mehdi Debiane

E-commerce platforms benefit from accurate product understanding to enhance user experience and operational efficiency. Traditional methods often focus on isolated tasks such as attribute extraction or categorization, posing adaptability…

计算机视觉与模式识别 · 计算机科学 2024-06-18 Wei Xue , Zongyi Guo , Baoliang Cui , Zheng Xing , Xiaoyi Zeng , Xiufei Wang , Shuhui Wu , Weiming Lu

Personalization, the ability to tailor a system to individual users, is an essential factor in user experience with natural language processing (NLP) systems. With the emergence of Large Language Models (LLMs), a key question is how to…

Evaluating log summarization systems is challenging due to the lack of high-quality reference summaries and the limitations of existing metrics like ROUGE and BLEU, which depend on surface-level lexical overlap. We introduce REFLEX, a…

计算与语言 · 计算机科学 2026-04-21 Priyanka Mudgal

Large language models (LLMs) excel in abstractive summarization tasks, delivering fluent and pertinent summaries. Recent advancements have extended their capabilities to handle long-input contexts, exceeding 100k tokens. However, in…

计算与语言 · 计算机科学 2024-11-15 Mathieu Ravaut , Aixin Sun , Nancy F. Chen , Shafiq Joty

Prompt engineering for large language models (LLMs) is often a manual time-intensive process that involves generating, evaluating, and refining prompts iteratively to ensure high-quality outputs. While there has been work on automating…

计算与语言 · 计算机科学 2024-07-19 Derek Austin , Elliott Chartock

Generating high-quality summaries for chat dialogs often requires large labeled datasets. We propose a method to efficiently use unlabeled data for extractive summarization of customer-agent dialogs. In our method, we frame summarization as…

计算与语言 · 计算机科学 2023-11-27 Nishant Mishra , Gaurav Sahu , Iacer Calixto , Ameen Abu-Hanna , Issam H. Laradji

Recent advancements in Large Language Models (LLMs) and Prompt Engineering have made chatbot customization more accessible, significantly reducing barriers to tasks that previously required programming skills. However, prompt evaluation,…

人机交互 · 计算机科学 2025-08-13 Sam Yu-Te Lee , Aryaman Bahukhandi , Dongyu Liu , Kwan-Liu Ma

Meeting summarization has become a critical task since digital encounters have become a common practice. Large language models (LLMs) show great potential in summarization, offering enhanced coherence and context understanding compared to…

计算与语言 · 计算机科学 2025-02-19 Frederic Kirstein , Terry Ruas , Bela Gipp

While document summarization with LLMs has enhanced access to textual information, concerns about the factual accuracy of these summaries persist, especially in the medical domain. Tracing evidence from which summaries are derived enables…

计算与语言 · 计算机科学 2026-01-08 Bohao Chu , Meijie Li , Sameh Frihat , Chengyu Gu , Georg Lodde , Elisabeth Livingstone , Norbert Fuhr

Online education platforms have experienced explosive growth over the past decade, generating massive volumes of user-generated content in the form of reviews, ratings, and behavioral logs. These heterogeneous signals provide unprecedented…

图形学 · 计算机科学 2026-04-14 Arman Bekov , Azamat Nurgali

This paper investigates reproducibility challenges in automatic text summarization evaluation. Based on experiments conducted across six representative metrics ranging from classical approaches like ROUGE to recent LLM-based methods…

计算与语言 · 计算机科学 2025-09-01 Tanguy Herserant , Vincent Guigue

Large Language Models (LLMs) are increasingly adopted as evaluators, offering a scalable alternative to human annotation. However, existing supervised fine-tuning (SFT) approaches often fall short in domains that demand complex reasoning.…

计算与语言 · 计算机科学 2025-11-04 Nuo Chen , Zhiyuan Hu , Qingyun Zou , Jiaying Wu , Qian Wang , Bryan Hooi , Bingsheng He

Recent audio language models can follow long conversations. However, research on emotion-aware or spoken dialogue summarization is constrained by the lack of data that links speech, summaries, and paralinguistic cues. We introduce Spoken…

The quest for seeking health information has swamped the web with consumers health-related questions. Generally, consumers use overly descriptive and peripheral information to express their medical condition or other healthcare needs,…

计算与语言 · 计算机科学 2025-12-30 Abhishek Basu , Deepak Gupta , Dina Demner-Fushman , Shweta Yadav

Item information, such as titles and attributes, is essential for effective user engagement in e-commerce. However, manual or semi-manual entry of structured item specifics often produces inconsistent quality, errors, and slow turnaround,…

信息检索 · 计算机科学 2025-08-15 Yipeng Zhang , Hongju Yu , Aritra Mandal , Canran Xu , Qunzhi Zhou , Zhe Wu

Current summarization systems yield generic summaries that are disconnected from users' preferences and expectations. To address this limitation, we present CTRLsum, a novel framework for controllable summarization. Our approach enables…

计算与语言 · 计算机科学 2020-12-09 Junxian He , Wojciech Kryściński , Bryan McCann , Nazneen Rajani , Caiming Xiong

Large Language Models (LLMs) are gaining popularity as reading and summarization aids. However, little is known about their potential benefits when integrated with mixed reality (MR) interfaces to support everyday reading. In this iterative…

人机交互 · 计算机科学 2025-09-25 Aditya Gunturu , Shivesh Jadon , Nandi Zhang , Morteza Faraji , Jarin Thundathil , Wesley Willett , Ryo Suzuki

Online shopping is a complex multi-task, few-shot learning problem with a wide and evolving range of entities, relations, and tasks. However, existing models and benchmarks are commonly tailored to specific tasks, falling short of capturing…