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The article describes the new approach for quality improvement of automated dialogue systems for customer support service. Analysis produced in the paper demonstrates the dependency of the quality of the retrieval-based dialogue system…

计算与语言 · 计算机科学 2018-11-27 Aigul Nugmanova , Andrei Smirnov , Galina Lavrentyeva , Irina Chernykh

Large language models (LLMs) demonstrate strong reasoning abilities across mathematical, strategic, and linguistic tasks, yet little is known about how well they reason in dynamic, real-time, multi-agent scenarios, such as collaborative…

多智能体系统 · 计算机科学 2026-01-01 Shaurya Mallampati , Rashed Shelim , Walid Saad , Naren Ramakrishnan

The need for high-quality data has been a key issue hindering the research of dialogue tasks. Recent studies try to build datasets through manual, web crawling, and large pre-trained models. However, man-made data is expensive and data…

计算与语言 · 计算机科学 2023-10-18 Hang Yin , Pinren Lu , Ziang Li , Bin Sun , Kan Li

There is growing interest in the automated extraction of relevant information from clinical dialogues. However, it is difficult to collect and construct large annotated resources for clinical dialogue tasks. Recent developments in natural…

计算与语言 · 计算机科学 2022-06-07 Zhengyuan Liu , Pavitra Krishnaswamy , Nancy F. Chen

Recent advancements in open-domain dialogue systems have been propelled by the emergence of high-quality large language models (LLMs) and various effective training methodologies. Nevertheless, the presence of toxicity within these models…

计算与语言 · 计算机科学 2024-05-22 San Kim , Gary Geunbae Lee

Speculative decoding accelerates large language model (LLM) inference by using a lightweight draft model to propose tokens that are later verified by a stronger target model. While effective in centralized systems, its behavior in…

分布式、并行与集群计算 · 计算机科学 2025-11-18 Jingwei Song , Wanyi Chen , Xinyuan Song , Max , Chris Tong , Gufeng Chen , Tianyi Zhao , Eric Yang , Bill Shi , Lynn Ai

Neural language models are increasingly deployed into APIs and websites that allow a user to pass in a prompt and receive generated text. Many of these systems do not reveal generation parameters. In this paper, we present methods to…

机器学习 · 计算机科学 2023-09-12 Daphne Ippolito , Nicholas Carlini , Katherine Lee , Milad Nasr , Yun William Yu

The timings of spoken response offsets in human dialogue have been shown to vary based on contextual elements of the dialogue. We propose neural models that simulate the distributions of these response offsets, taking into account the…

计算与语言 · 计算机科学 2020-05-20 Matthew Roddy , Naomi Harte

Speculative decoding is commonly used for reducing the inference latency of large language models. Its effectiveness depends highly on the speculation lookahead (SL)-the number of tokens generated by the draft model at each iteration. In…

计算与语言 · 计算机科学 2024-11-08 Jonathan Mamou , Oren Pereg , Daniel Korat , Moshe Berchansky , Nadav Timor , Moshe Wasserblat , Roy Schwartz

Selecting an appropriate response from many candidates given the utterances in a multi-turn dialogue is the key problem for a retrieval-based dialogue system. Existing work formalizes the task as matching between the utterances and a…

计算与语言 · 计算机科学 2022-03-03 Wentao Zhang , Shuang Xu , Haoran Huang

This paper summarizes our submission to Task 2 of the second track of the 10th Dialog System Technology Challenge (DSTC10) "Knowledge-grounded Task-oriented Dialogue Modeling on Spoken Conversations". Similar to the previous year's…

计算与语言 · 计算机科学 2021-12-17 David Thulke , Nico Daheim , Christian Dugast , Hermann Ney

Dialogue state tracking (DST) is an essential component in task-oriented dialogue systems, which estimates user goals at every dialogue turn. However, most previous approaches usually suffer from the following problems. Many discriminative…

计算与语言 · 计算机科学 2019-08-22 Qingbin Liu , Shizhu He , Kang Liu , Shengping Liu , Jun Zhao

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

计算与语言 · 计算机科学 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

An ideal dialogue system requires continuous skill acquisition and adaptation to new tasks while retaining prior knowledge. Dialogue State Tracking (DST), vital in these systems, often involves learning new services and confronting…

计算与语言 · 计算机科学 2024-10-17 Yujie Feng , Bo Liu , Xiaoyu Dong , Zexin Lu , Li-Ming Zhan , Albert Y. S. Lam , Xiao-Ming Wu

Scalability for handling unknown slot values is a important problem in dialogue state tracking (DST). As far as we know, previous scalable DST approaches generally rely on either the candidate generation from slot tagging output or the span…

计算与语言 · 计算机科学 2021-06-18 Puhai Yang , Heyan Huang , Xianling Mao

Recent statistical approaches have improved the robustness and scalability of spoken dialogue systems. However, despite recent progress in domain adaptation, their reliance on in-domain data still limits their cross-domain scalability. In…

计算与语言 · 计算机科学 2018-04-03 Simon Keizer , Verena Rieser

We investigate the task of building open domain, conversational dialogue systems based on large dialogue corpora using generative models. Generative models produce system responses that are autonomously generated word-by-word, opening up…

计算与语言 · 计算机科学 2016-04-08 Iulian V. Serban , Alessandro Sordoni , Yoshua Bengio , Aaron Courville , Joelle Pineau

This study investigated effective strategies for developing a custom GPT to code classroom dialogue. While classroom dialogue is widely recognised as a crucial element of education, its analysis remains challenging due to the need for a…

人工智能 · 计算机科学 2026-04-03 Luwei Bai , Dongkeun Han , Sara Hennessy

With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

计算与语言 · 计算机科学 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…

计算与语言 · 计算机科学 2022-03-09 Ruijie Yan , Shuang Peng , Haitao Mi , Liang Jiang , Shihui Yang , Yuchi Zhang , Jiajun Li , Liangrui Peng , Yongliang Wang , Zujie Wen
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