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This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

人机交互 · 计算机科学 2025-10-07 Allen Daniel Sunny

Trust biases how users rely on AI recommendations in AI-assisted decision-making tasks, with low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their…

人机交互 · 计算机科学 2026-01-27 Tejas Srinivasan , Jesse Thomason

Teaching unbiased decision-making is crucial for addressing biased decision-making in daily life. Although both raising awareness of personal biases and providing guidance on unbiased decision-making are essential, the latter topics remains…

人机交互 · 计算机科学 2024-04-09 Mingzhe Yang , Hiromi Arai , Naomi Yamashita , Yukino Baba

Efficient explorative data analysis systems must take into account both what a user knows and wants to know. This paper proposes a principled framework for interactive visual exploration of relations in data, through views most informative…

机器学习 · 统计学 2021-07-02 Kai Puolamäki , Emilia Oikarinen , Andreas Henelius

AI-based tools that mediate, enhance or generate parts of video communication may interfere with how people evaluate trustworthiness and credibility. In two preregistered online experiments (N = 2,000), we examined whether AI-mediated video…

人机交互 · 计算机科学 2026-03-20 Nelson Navajas Fernández , Jeffrey T. Hancock , Maurice Jakesch

E-learning platforms that personalise content selection with AI are often criticised for lacking transparency and controllability. Researchers have therefore proposed solutions such as open learner models and letting learners select from…

人机交互 · 计算机科学 2024-12-23 Jeroen Ooge , Arno Vanneste , Maxwell Szymanski , Katrien Verbert

The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…

计算机与社会 · 计算机科学 2023-06-28 Sabine Theis , Sophie Jentzsch , Fotini Deligiannaki , Charles Berro , Arne Peter Raulf , Carmen Bruder

AI assistants are increasingly integrated into older adults' daily lives, offering new opportunities for social support and accessibility while raising important questions about privacy, autonomy, and trust. As these systems become embedded…

计算机与社会 · 计算机科学 2025-05-07 Karina LaRubbio , Malcolm Grba , Diana Freed

Machine learning technology has become ubiquitous, but, unfortunately, often exhibits bias. As a consequence, disparate stakeholders need to interact with and make informed decisions about using machine learning models in everyday systems.…

人机交互 · 计算机科学 2024-01-12 Aimen Gaba , Zhanna Kaufman , Jason Chueng , Marie Shvakel , Kyle Wm. Hall , Yuriy Brun , Cindy Xiong Bearfield

Although the integration of artificial intelligence (AI) into everyday tasks improves efficiency and objectivity, it also risks transmitting bias to human decision-making. In this study, we conducted a controlled experiment that simulated…

人机交互 · 计算机科学 2026-01-06 Ulrike Kuhl , Annika Bush

Explainable AI (XAI) holds significant promise for enhancing the transparency and trustworthiness of AI-driven threat detection in Security Operations Centers (SOCs). However, identifying the appropriate level and format of explanation,…

密码学与安全 · 计算机科学 2025-07-22 Nidhi Rastogi , Shirid Pant , Devang Dhanuka , Amulya Saxena , Pranjal Mairal

In decision support applications of AI, the AI algorithm's output is framed as a suggestion to a human user. The user may ignore this advice or take it into consideration to modify their decision. With the increasing prevalence of such…

人工智能 · 计算机科学 2022-06-03 Kailas Vodrahalli , Roxana Daneshjou , Tobias Gerstenberg , James Zou

Cognitive biases have been shown to lead to faulty decision-making. Recent research has demonstrated that the effect of cognitive biases, anchoring bias in particular, transfers to information visualization and visual analytics. However, it…

人机交互 · 计算机科学 2018-06-08 Ryan Wesslen , Sashank Santhanam , Alireza Karduni , Isaac Cho , Samira Shaikh , Wenwen Dou

Patients increasingly rely on online reviews when choosing healthcare providers, yet the sheer volume of these reviews can hinder effective decision-making. This paper summarises a mixed-methods study aimed at evaluating a proposed…

计算机与社会 · 计算机科学 2026-03-03 Eman Alamoudi , Ellis Solaiman

In reaction to growing concerns about the potential harms of artificial intelligence (AI), societies have begun to demand more transparency about how AI models and systems are created and used. To address these concerns, several efforts…

计算机与社会 · 计算机科学 2024-03-13 David Piorkowski , John Richards , Michael Hind

As AI-enhanced technologies become common in a variety of domains, there is an increasing need to define and examine the trust that users have in such technologies. Given the progress in the development of AI, a correspondingly…

人工智能 · 计算机科学 2022-03-25 Hyesun Choung , Prabu David , Arun Ross

Trust between humans and artificial intelligence(AI) is an issue which has implications in many fields of human computer interaction. The current issue with artificial intelligence is a lack of transparency into its decision making, and…

人机交互 · 计算机科学 2021-08-11 Arnav Kartikeya

As AI-enhanced academic search systems become increasingly popular among researchers, investigating their AI transparency is crucial to ensure trust in the search outcomes, as well as the reliability and integrity of scholarly work. This…

计算机与社会 · 计算机科学 2024-08-21 Yifan Liu , Peter Sullivan , Luanne Sinnamon

The quest to develop intelligent visual analytics (VA) systems capable of collaborating and naturally interacting with humans presents a multifaceted and intriguing challenge. VA systems designed for collaboration must adeptly navigate a…

人机交互 · 计算机科学 2024-04-12 Alvitta Ottley

The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…

计算机与社会 · 计算机科学 2024-04-05 Saleh Afroogh , Ali Akbari , Evan Malone , Mohammadali Kargar , Hananeh Alambeigi