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Understanding emotions and responding accordingly is one of the biggest challenges of dialog systems. This paper presents EmpTransfo, a multi-head Transformer architecture for creating an empathetic dialog system. EmpTransfo utilizes…

计算与语言 · 计算机科学 2020-03-09 Rohola Zandie , Mohammad H. Mahoor

This paper examines the integration of emotional intelligence into artificial intelligence systems, with a focus on affective computing and the growing capabilities of Large Language Models (LLMs), such as ChatGPT and Claude, to recognize…

计算机与社会 · 计算机科学 2025-09-26 Nicola Fabiano

Mental models play an important role in whether user interaction with intelligent systems, such as dialog systems is successful or not. Adaptive dialog systems present the opportunity to align a dialog agent's behavior with heterogeneous…

计算与语言 · 计算机科学 2024-08-27 Lindsey Vanderlyn , Dirk Väth , Ngoc Thang Vu

Emotion detection in conversations is a necessary step for a number of applications, including opinion mining over chat history, social media threads, debates, argumentation mining, understanding consumer feedback in live conversations,…

计算与语言 · 计算机科学 2019-05-28 Navonil Majumder , Soujanya Poria , Devamanyu Hazarika , Rada Mihalcea , Alexander Gelbukh , Erik Cambria

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

计算与语言 · 计算机科学 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar

Users interacting with voice assistants today need to phrase their requests in a very specific manner to elicit an appropriate response. This limits the user experience, and is partly due to the lack of reasoning capabilities of dialogue…

计算与语言 · 计算机科学 2022-03-22 Yi-Lin Tuan , Sajjad Beygi , Maryam Fazel-Zarandi , Qiaozi Gao , Alessandra Cervone , William Yang Wang

The development of Large Language Models (LLMs) provides human-centered Artificial General Intelligence (AGI) with a glimmer of hope. Empathy serves as a key emotional attribute of humanity, playing an irreplaceable role in human-centered…

人工智能 · 计算机科学 2024-08-26 Linzhuang Sun , Yao Dong , Nan Xu , Jingxuan Wei , Bihui Yu , Yin Luo

Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support.…

计算与语言 · 计算机科学 2023-05-30 Jiale Cheng , Sahand Sabour , Hao Sun , Zhuang Chen , Minlie Huang

Humans strive to design safe AI systems that align with our goals and remain under our control. However, as AI capabilities advance, we face a new challenge: the emergence of deeper, more persistent relationships between humans and AI…

人机交互 · 计算机科学 2025-02-05 Hannah Rose Kirk , Iason Gabriel , Chris Summerfield , Bertie Vidgen , Scott A. Hale

In conflict, people use emotional expressions to shape their counterparts' thoughts, feelings, and actions. This paper explores whether automatic text emotion recognition offers insight into this influence in the context of dispute…

计算与语言 · 计算机科学 2025-09-08 Sushrita Rakshit , James Hale , Kushal Chawla , Jeanne M. Brett , Jonathan Gratch

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

计算与语言 · 计算机科学 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

In the context of education technology, empathic interaction with the user and feedback by the learning system using multiple inputs such as video, voice and text inputs is an important area of research. In this paper, a nonintrusive,…

计算机视觉与模式识别 · 计算机科学 2018-07-16 S L Happy , A. Dasgupta , P. Patnaik , A. Routray

This paper presents a real-time generative drawing system that interprets and integrates both formal intent - the structural, compositional, and stylistic attributes of a sketch - and contextual intent - the semantic and thematic meaning…

计算机视觉与模式识别 · 计算机科学 2025-08-28 Jookyung Song , Mookyoung Kang , Nojun Kwak

Patient-centered research is increasingly important in narrowing the gap between research and patient care, yet incorporating patient perspectives into health research has been inconsistent. We propose an automated framework leveraging…

We investigated the potential and limitations of generative artificial intelligence (AI) in reflecting the authors' cognitive processes through creative expression. The focus is on the AI-generated artwork's ability to understand human…

人工智能 · 计算机科学 2023-04-27 Yoon Kyung Lee , Yong-Ha Park , Sowon Hahn

A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…

人机交互 · 计算机科学 2023-10-24 Lisa P. Argyle , Ethan Busby , Joshua Gubler , Chris Bail , Thomas Howe , Christopher Rytting , David Wingate

Learning another language can be a highly emotional process, typically characterized by numerous frustrations and triumphs, big and small. For most learners, language learning does not follow a linear, predictable path, its zigzag course…

计算机与社会 · 计算机科学 2026-05-26 Robert Godwin-Jones

We present STUDIES, a new speech corpus for developing a voice agent that can speak in a friendly manner. Humans naturally control their speech prosody to empathize with each other. By incorporating this "empathetic dialogue" behavior into…

In a world where technology is increasingly embedded in our everyday experiences, systems that sense and respond to human emotions are elevating digital interaction. At the intersection of artificial intelligence and human-computer…

人机交互 · 计算机科学 2025-05-06 Karishma Hegde , Hemadri Jayalath

User satisfaction is closely related to enterprises, as it not only directly reflects users' subjective evaluation of service quality or products, but also affects customer loyalty and long-term business revenue. Monitoring and…

计算与语言 · 计算机科学 2026-03-05 Jing Bian , Haoxiang Su , Liting Jiang , Di Wu , Ruiyu Fang , Xiaomeng Huang , Yanbing Li , Shuangyong Song , Hao Huang