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Large language models (LLMs) increasingly operate in environments where they encounter social information such as other agents' answers, tool outputs, or human recommendations. In humans, such inputs influence judgments in ways that depend…

Emotional intelligence significantly impacts our daily behaviors and interactions. Although Large Language Models (LLMs) are increasingly viewed as a stride toward artificial general intelligence, exhibiting impressive performance in…

Large language models (LLMs) are used by over a billion people globally, most often to assist with writing. In this work, we demonstrate that LLMs not only alter the voice and tone of human writing, but also consistently alter the intended…

Lab results are often confusing and hard to understand. Large language models (LLMs) such as ChatGPT have opened a promising avenue for patients to get their questions answered. We aim to assess the feasibility of using LLMs to generate…

Large Language Models (LLMs) demonstrate a remarkable capacity to adopt different personas and roles; however, it remains unclear whether they can manifest behavior that adheres to a coherent, human-like value structure. In this work, we…

Polite speech poses a fundamental alignment challenge for large language models (LLMs). Humans deploy a rich repertoire of linguistic strategies to balance informational and social goals -- from positive approaches that build rapport…

Empathy plays a pivotal role in fostering prosocial behavior, often triggered by the sharing of personal experiences through narratives. However, modeling empathy using NLP approaches remains challenging due to its deep interconnection with…

Large Language Models (LLMs) such as ChatGPT demonstrated the potential to replicate human language abilities through technology, ranging from text generation to engaging in conversations. However, it remains controversial to what extent…

Large language models (LLMs) are increasingly capable and prevalent, and can be used to produce creative content. The quality of content is influenced by the prompt used, with more specific prompts that incorporate examples generally…

Large Language Models (LLMs) can be deployed in situations where they process positive/negative interactions with other agents. We study how this is done under the sociological framework of social balance, which explains the emergence of…

The human-level performance of Large Language Models (LLMs) across various tasks has raised expectations for the potential of Artificial Intelligence (AI) to possess emotions someday. To explore the capability of current LLMs to express…

Large language models (LLMs) such as ChatGPT have demonstrated superior performance on a variety of natural language processing (NLP) tasks including sentiment analysis, mathematical reasoning and summarization. Furthermore, since these…

Sentiment analysis of alternative tobacco products on social media is important for tobacco control research. Large Language Models (LLMs) can help streamline the labor-intensive human sentiment analysis process. This study examined the…

This paper investigates whether large language models (LLMs) are state-of-the-art quality estimators for machine translation of user-generated content (UGC) that contains emotional expressions, without the use of reference translations. To…

Depression, anxiety, and stress are widespread mental health concerns that increasingly drive individuals to seek information from Large Language Models (LLMs). This study investigates how eight LLMs (Claude Sonnet, Copilot, Gemini Pro,…

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Large language models (LLMs) have brought breakthroughs in tasks including translation, summarization, information retrieval, and language generation, gaining growing interest in the CHI community. Meanwhile, the literature shows…

Limited access to mental health care has motivated the use of digital tools and conversational agents powered by large language models (LLMs), yet their quality and reception remain unclear. We present a study comparing therapist-written…

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

The advent of large language models (LLMs) has revolutionized natural language processing, enabling the generation of coherent and contextually relevant human-like text. As LLMs increasingly powerconversational agents used by the general…