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Artificial intelligence (AI) has brought benefits, but it may also cause harm if it is not appropriately developed. Current development is mainly driven by a "technology-centered" approach, causing many failures. For example, the AI…

人机交互 · 计算机科学 2023-02-21 Wei Xu , Marvin Dainoff

As artificial intelligence (AI) becomes increasingly embedded in daily life, designing intuitive, trustworthy, and emotionally resonant AI-human interfaces has emerged as a critical challenge. This editorial introduces a Special Issue that…

人机交互 · 计算机科学 2024-12-13 Aparna Sundar , Tony Russell-Rose , Udo Kruschwitz , Karen Machleit

The human-centered artificial intelligence (HCAI) design approach, the user-centered design (UCD) version in the intelligence era, has been promoted to address potential negative issues caused by AI technology; user experience design (UXD)…

人机交互 · 计算机科学 2024-03-08 Wei Xu

In recent years, the field of explainable AI (XAI) has produced a vast collection of algorithms, providing a useful toolbox for researchers and practitioners to build XAI applications. With the rich application opportunities, explainability…

人工智能 · 计算机科学 2022-04-21 Q. Vera Liao , Kush R. Varshney

In the early stages of the design process, designers explore opportunities by discovering unmet needs and developing innovative concepts as potential solutions. From a human-centered design perspective, designers must develop empathy with…

人机交互 · 计算机科学 2023-05-16 Qihao Zhu , Jianxi Luo

While AI has benefited humans, it may also harm humans if not appropriately developed. The focus of HCI work is transiting from conventional human interaction with non-AI computing systems to interaction with AI systems. We conducted a…

人机交互 · 计算机科学 2023-03-07 Wei Xu , Marvin J. Dainoff , Liezhong Ge , Zaifeng Gao

As AI systems become increasingly capable and autonomous, domain experts' roles are shifting from performing tasks themselves to overseeing AI-generated outputs. Such oversight is critical, as undetected errors can have serious consequences…

人机交互 · 计算机科学 2026-03-05 Cedric Faas , Sophie Kerstan , Richard Uth , Markus Langer , Anna Maria Feit

Explainable AI (XAI) is widely viewed as a sine qua non for ever-expanding AI research. A better understanding of the needs of XAI users, as well as human-centered evaluations of explainable models are both a necessity and a challenge. In…

Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…

人机交互 · 计算机科学 2024-03-22 Thu Nguyen , Alessandro Canossa , Jichen Zhu

Leveraging Artificial Intelligence (AI) in decision support systems has disproportionately focused on technological advancements, often overlooking the alignment between algorithmic outputs and human expectations. A human-centered…

人机交互 · 计算机科学 2024-03-20 Catalina Gomez , Sue Min Cho , Shichang Ke , Chien-Ming Huang , Mathias Unberath

Analyzing usability test videos is arduous. Although recent research showed the promise of AI in assisting with such tasks, it remains largely unknown how AI should be designed to facilitate effective collaboration between user experience…

人机交互 · 计算机科学 2021-12-24 Mingming Fan , Xianyou Yang , Tsz Tung Yu , Vera Q. Liao , Jian Zhao

As AI systems demonstrate increasingly strong predictive performance, their adoption has grown in numerous domains. However, in high-stakes domains such as criminal justice and healthcare, full automation is often not desirable due to…

人工智能 · 计算机科学 2021-12-23 Vivian Lai , Chacha Chen , Q. Vera Liao , Alison Smith-Renner , Chenhao Tan

Human-centered AI (HCAI) is a design philosophy that advocates prioritizing humans in designing, developing, and deploying intelligent systems, aiming to maximize the benefits of AI to humans and avoid potential adverse impacts. While HCAI…

人工智能 · 计算机科学 2023-11-15 Wei Xu , Zaifeng Gao

The new characteristics of AI technology have brought new challenges to the research and development of AI systems. AI technology has benefited humans, but if improperly developed, it will harm humans. At present, there is no systematic…

人机交互 · 计算机科学 2021-12-06 Wei Xu , Liezhong Ge , Zaifeng Gao

Explanations--a form of post-hoc interpretability--play an instrumental role in making systems accessible as AI continues to proliferate complex and sensitive sociotechnical systems. In this paper, we introduce Human-centered Explainable AI…

人机交互 · 计算机科学 2020-02-06 Upol Ehsan , Mark O. Riedl

Aligning AI systems with human values fundamentally relies on effective human feedback. While significant research has addressed training algorithms, the role of user interface is often overlooked and only treated as an implementation…

人机交互 · 计算机科学 2026-02-13 Danqing Shi

With the advances of AI research, AI has been increasingly adopted in numerous domains, ranging from low-stakes daily tasks such as movie recommendations to high-stakes tasks such as medicine, and criminal justice decision-making.…

人机交互 · 计算机科学 2024-10-29 Shuai Ma

Deployed artificial intelligence (AI) often impacts humans, and there is no one-size-fits-all metric to evaluate these tools. Human-centered evaluation of AI-based systems combines quantitative and qualitative analysis and human input. It…

人机交互 · 计算机科学 2023-03-14 Teresa Datta , John P. Dickerson

AI systems are increasingly being adopted across various domains and application areas. With this surge, there is a growing research focus and societal concern for actively involving humans in developing, operating, and adopting these…

User experience (UX) practices have evolved in stages and are entering a transformative phase (UX 3.0), driven by AI technologies and shifting user needs. Human-centered AI (HCAI) experiences are emerging, necessitating new UX approaches to…

人机交互 · 计算机科学 2026-02-20 Wei Xu
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