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Generating complex multi-turn goal-oriented dialogue agents is a difficult problem that has seen a considerable focus from many leaders in the tech industry, including IBM, Google, Amazon, and Microsoft. This is in large part due to the…

Next generation task-oriented dialog systems need to understand conversational contexts with their perceived surroundings, to effectively help users in the real-world multimodal environment. Existing task-oriented dialog datasets aimed…

计算与语言 · 计算机科学 2021-10-22 Satwik Kottur , Seungwhan Moon , Alborz Geramifard , Babak Damavandi

Though widely used in industry, traditional task-oriented dialogue systems suffer from three bottlenecks: (i) difficult ontology construction (e.g., intents and slots); (ii) poor controllability and interpretability; (iii)…

计算与语言 · 计算机科学 2022-05-16 Xiangyu Xi , Chenxu Lv , Yuncheng Hua , Wei Ye , Chaobo Sun , Shuaipeng Liu , Fan Yang , Guanglu Wan

Recent research has made impressive progress in single-turn dialogue modelling. In the multi-turn setting, however, current models are still far from satisfactory. One major challenge is the frequently occurred coreference and information…

计算与语言 · 计算机科学 2019-06-18 Hui Su , Xiaoyu Shen , Rongzhi Zhang , Fei Sun , Pengwei Hu , Cheng Niu , Jie Zhou

This paper studies the exposure bias problem in task-oriented dialog systems, where the model's generated content over multiple turns drives the dialog context away from the ground-truth distribution at training time, introducing error…

计算与语言 · 计算机科学 2022-09-16 Yunyi Yang , Hong Ding , Qingyi Liu , Xiaojun Quan

Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…

Large corpora of task-based and open-domain conversational dialogues are hugely valuable in the field of data-driven dialogue systems. Crowdsourcing platforms, such as Amazon Mechanical Turk, have been an effective method for collecting…

人机交互 · 计算机科学 2020-03-16 Francisco J. Chiyah Garcia , José Lopes , Xingkun Liu , Helen Hastie

Recent years have seen an increasing trend in the volume of personal media captured by users, thanks to the advent of smartphones and smart glasses, resulting in large media collections. Despite conversation being an intuitive…

计算与语言 · 计算机科学 2022-11-17 Seungwhan Moon , Satwik Kottur , Alborz Geramifard , Babak Damavandi

As an essential component in task-oriented dialogue systems, dialogue state tracking (DST) aims to track human-machine interactions and generate state representations for managing the dialogue. Representations of dialogue states are…

计算与语言 · 计算机科学 2022-08-05 Ruolin Su , Ting-Wei Wu , Biing-Hwang Juang

Attention-based pre-trained language models such as GPT-2 brought considerable progress to end-to-end dialogue modelling. However, they also present considerable risks for task-oriented dialogue, such as lack of knowledge grounding or…

计算与语言 · 计算机科学 2022-01-17 Jonáš Kulhánek , Vojtěch Hudeček , Tomáš Nekvinda , Ondřej Dušek

Existing studies in conversational AI mostly treat task-oriented dialog (TOD) and question answering (QA) as separate tasks. Towards the goal of constructing a conversational agent that can complete user tasks and support information…

计算与语言 · 计算机科学 2022-06-28 Miaoran Li , Baolin Peng , Jianfeng Gao , Zhu Zhang

Task-oriented dialog presents a difficult challenge encompassing multiple problems including multi-turn language understanding and generation, knowledge retrieval and reasoning, and action prediction. Modern dialog systems typically begin…

Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general…

计算与语言 · 计算机科学 2023-09-19 Zhiyuan Hu , Yue Feng , Yang Deng , Zekun Li , See-Kiong Ng , Anh Tuan Luu , Bryan Hooi

This paper presents a research platform that supports spoken dialogue interaction with multiple robots. The demonstration showcases our crafted MultiBot testing scenario in which users can verbally issue search, navigate, and follow…

机器人学 · 计算机科学 2019-10-15 Matthew Marge , Stephen Nogar , Cory J. Hayes , Stephanie M. Lukin , Jesse Bloecker , Eric Holder , Clare Voss

Task-oriented dialog systems have witnessed substantial progress due to conversational pre-training techniques. Yet, two significant challenges persist. First, most systems primarily utilize the latest turn's state label for the generator.…

计算与语言 · 计算机科学 2024-01-30 Longxiang Liu , Xiuxing Li , Yang Feng

End-to-end multi-task dialogue systems are usually designed with separate modules for the dialogue pipeline. Among these, the policy module is essential for deciding what to do in response to user input. This policy is trained by…

计算与语言 · 计算机科学 2024-03-27 Navin Kamuni , Hardik Shah , Sathishkumar Chintala , Naveen Kunchakuri , Sujatha Alla Old Dominion

Different people have different habits of describing their intents in conversations. Some people tend to deliberate their intents in several successive utterances, i.e., they use several consistent messages for readability instead of a long…

计算与语言 · 计算机科学 2021-09-23 Zehao Lin , Shaobo Cui , Guodun Li , Xiaoming Kang , Feng Ji , Fenglin Li , Zhongzhou Zhao , Haiqing Chen , Yin Zhang

Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…

计算与语言 · 计算机科学 2019-07-09 Shachi Paul , Rahul Goel , Dilek Hakkani-Tür

Despite widespread interests in reinforcement-learning for task-oriented dialogue systems, several obstacles can frustrate research and development progress. First, reinforcement learners typically require interaction with the environment,…

机器学习 · 计算机科学 2017-11-15 Xiujun Li , Zachary C. Lipton , Bhuwan Dhingra , Lihong Li , Jianfeng Gao , Yun-Nung Chen

Task-oriented dialogue systems have been plagued by the difficulties of obtaining large-scale and high-quality annotated conversations. Furthermore, most of the publicly available datasets only include written conversations, which are…