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Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

计算机与社会 · 计算机科学 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

计算与语言 · 计算机科学 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

Developing an efficient retriever to retrieve knowledge from a large-scale knowledge base (KB) is critical for task-oriented dialogue systems to effectively handle localized and specialized tasks. However, widely used generative models such…

计算与语言 · 计算机科学 2023-10-23 Weizhou Shen , Yingqi Gao , Canbin Huang , Fanqi Wan , Xiaojun Quan , Wei Bi

Knowledge-aided dialogue response generation aims at augmenting chatbots with relevant external knowledge in the hope of generating more informative responses. The majority of previous work assumes that the relevant knowledge is given as…

计算与语言 · 计算机科学 2023-02-21 Ante Wang , Linfeng Song , Qi Liu , Haitao Mi , Longyue Wang , Zhaopeng Tu , Jinsong Su , Dong Yu

Most online information sources are text-based and in Western Languages like English. However, many new and first time users of the Internet are in contexts with low English proficiency and are unable to access vital information online.…

人机交互 · 计算机科学 2021-11-29 Anurag Aribandi , Divyanshu Agrawal , Dipanjan Chakraborty

In the rapidly evolving landscape of cyber security, intelligent chatbots are gaining prominence. Artificial Intelligence, Machine Learning, and Natural Language Processing empower these chatbots to handle user inquiries and deliver threat…

Conversational understanding is an integral part of modern intelligent devices. In a large fraction of the global traffic from customers using smart digital assistants, frictions in dialogues may be attributed to incorrect understanding of…

机器学习 · 计算机科学 2022-10-25 Niranjan Uma Naresh , Ziyan Jiang , Ankit , Sungjin Lee , Jie Hao , Xing Fan , Chenlei Guo

Automating the adaptation of software engineering (SE) research artifacts across datasets is essential for scalability and reproducibility, yet it remains largely unstudied. Recent advances in large language model (LLM)-based multi-agent…

软件工程 · 计算机科学 2025-11-27 Jingyi Chen , Xiaoyan Guo , Songqiang Chen , Shing-Chi Cheung , Jiasi Shen

Response generation is a task in natural language processing (NLP) where a model is trained to respond to human statements. Conversational response generators take this one step further with the ability to respond within the context of…

Dialogue systems have been widely applied in many scenarios and are now more powerful and ubiquitous than ever before. With large neural models and massive available data, current dialogue systems have access to more knowledge than any…

Current instruction data synthesis methods primarily focus on single-turn instructions and often neglect cross-turn coherence, resulting in context drift and reduced task completion rates in extended conversations. To address this…

计算与语言 · 计算机科学 2025-09-26 Jiawei Chen , Xinyan Guan , Qianhao Yuan , Guozhao Mo , Weixiang Zhou , Yaojie Lu , Hongyu Lin , Ben He , Le Sun , Xianpei Han

With the growing complexity and dynamics of the mobile communication networks, accurately predicting key system parameters, such as channel state information (CSI), user location, and network traffic, has become essential for a wide range…

人工智能 · 计算机科学 2025-08-06 Yucheng Sheng , Jiacheng Wang , Xingyu Zhou , Le Liang , Hao Ye , Shi Jin , Geoffrey Ye Li

The ability of the foundation models heavily relies on large-scale, diverse, and high-quality pretraining data. In order to improve data quality, researchers and practitioners often have to manually curate datasets from difference sources…

机器学习 · 计算机科学 2024-04-24 Yiding Sun , Feng Wang , Yutao Zhu , Wayne Xin Zhao , Jiaxin Mao

Current neural network-based conversational models lack diversity and generate boring responses to open-ended utterances. Priors such as persona, emotion, or topic provide additional information to dialog models to aid response generation,…

计算与语言 · 计算机科学 2019-08-05 Richard Csaky , Patrik Purgai , Gabor Recski

Conversational modeling is an important task in natural language understanding and machine intelligence. Although previous approaches exist, they are often restricted to specific domains (e.g., booking an airline ticket) and require…

计算与语言 · 计算机科学 2015-07-23 Oriol Vinyals , Quoc Le

Recent advances in large language models (LLMs) have opened new possibilities for automated reasoning and decision-making in wireless networks. However, applying LLMs to wireless communications presents challenges such as limited capability…

网络与互联网体系结构 · 计算机科学 2025-05-29 Xudong Wang , Jian Zhu , Ruichen Zhang , Lei Feng , Dusit Niyato , Jiacheng Wang , Hongyang Du , Shiwen Mao , Zhu Han

Future wireless communication networks are expected to be smarter and more aware of their surroundings, enabling a wide range of context-aware applications. Reconfigurable intelligent surfaces (RISs) are set to play a critical role in…

信息论 · 计算机科学 2025-03-13 Yixuan Huang , Jie Yang , Chao-Kai Wen , Shi Jin

Current LTE network is faced with a plethora of Configuration and Optimization Parameters (COPs), both hard and soft, that are adjusted manually to manage the network and provide better Quality of Experience (QoE). With 5G in view, the…

网络与互联网体系结构 · 计算机科学 2022-02-01 Joel Shodamola , Usama Masood , Marvin Manalastas , Ali Imran

Honeypots, as a strategic cyber-deception mechanism designed to emulate authentic interactions and bait unauthorized entities, often struggle with balancing flexibility, interaction depth, and deception. They typically fail to adapt to…

密码学与安全 · 计算机科学 2025-02-18 Ziyang Wang , Jianzhou You , Haining Wang , Tianwei Yuan , Shichao Lv , Yang Wang , Limin Sun

Telecommunication service providers have to guarantee acceptable speech quality during a phone call to avoid a negative impact on the users' quality of experience. Currently, there are different speech quality assessment methods. ITU-T…

音频与语音处理 · 电气工程与系统科学 2021-03-09 Demóstenes Z. Rodríguez , Dick Carrillo Melgarejo , Miguel A. Ramírez , Pedro H. J. Nardelli , Sebastian Möller