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Despite the maturity already achieved by recommender systems algorithms, little is known about how to obtain and provide users with a proper rationale for a recommendation. Transparency and effectiveness of recommender systems may be…

信息检索 · 计算机科学 2020-10-14 D. C. Hernandez-Bocanegra , J. Ziegler

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

机器学习 · 计算机科学 2019-08-30 Isaac Lage , Emily Chen , Jeffrey He , Menaka Narayanan , Been Kim , Sam Gershman , Finale Doshi-Velez

Explainability is one of the key ethical concepts in the design of AI systems. However, attempts to operationalize this concept thus far have tended to focus on approaches such as new software for model interpretability or guidelines with…

计算机与社会 · 计算机科学 2020-10-06 Ben Zevenbergen , Allison Woodruff , Patrick Gage Kelley

App reviews reflect various user requirements that can aid in planning maintenance tasks. Recently, proposed approaches for automatically classifying user reviews rely on machine learning algorithms. A previous study demonstrated that…

软件工程 · 计算机科学 2025-07-15 Yasaman Abedini , Abbas Heydarnoori

With the increasing demand for predictable and accountable Artificial Intelligence, the ability to explain or justify recommender systems results by specifying how items are suggested, or why they are relevant, has become a primary goal.…

信息检索 · 计算机科学 2022-11-08 Noemi Mauro , Zhongli Filippo Hu , Liliana Ardissono

Mobile applications have become indispensable companions in our daily lives. Spanning over the categories from communication and entertainment to healthcare and finance, these applications have been influential in every aspect. Despite…

软件工程 · 计算机科学 2024-09-25 Tanmai Kumar Ghosh , Atharva Pargaonkar , Nasir U. Eisty

Ensuring fairness of machine learning systems is a human-in-the-loop process. It relies on developers, users, and the general public to identify fairness problems and make improvements. To facilitate the process we need effective, unbiased,…

人机交互 · 计算机科学 2019-01-24 Jonathan Dodge , Q. Vera Liao , Yunfeng Zhang , Rachel K. E. Bellamy , Casey Dugan

Artificial intelligence-augmented technology represents a considerable opportunity for improving healthcare delivery. Significant progress has been made to demonstrate the value of complex models to enhance clinicians` efficiency in…

人机交互 · 计算机科学 2025-04-08 Mohammad Golam Kibria , Lauren Kucirka , Javed Mostafa

In the rapidly growing literature on explanation algorithms, it often remains unclear what precisely these algorithms are for and how they should be used. In this position paper, we argue for a novel and pragmatic perspective: Explainable…

机器学习 · 计算机科学 2025-06-17 Sebastian Bordt , Eric Raidl , Ulrike von Luxburg

Motivation: Code understandability is crucial in software development, as developers spend 58% to 70% of their time reading source code. Improving it can improve productivity and reduce maintenance costs. Problem: Experimental studies often…

Self-adaptive software can assess and modify its behavior when the assessment indicates that the program is not performing as intended or when improved functionality or performance is available. Since the mid-1960s, the subject of system…

软件工程 · 计算机科学 2023-02-14 Tarik A. Rashid , Bryar A. Hassan , Abeer Alsadoon , Shko Qader , S. Vimal , Amit Chhabra , Zaher Mundher Yaseen

Artificial Intelligence (AI), and in particular, the explainability thereof, has gained phenomenal attention over the last few years. Whilst we usually do not question the decision-making process of these systems in situations where only…

人工智能 · 计算机科学 2021-01-29 Iena Petronella Derks , Alta de Waal

Providing explanations within the recommendation system would boost user satisfaction and foster trust, especially by elaborating on the reasons for selecting recommended items tailored to the user. The predominant approach in this domain…

信息检索 · 计算机科学 2024-02-07 Yicui Peng , Hao Chen , Chingsheng Lin , Guo Huang , Jinrong Hu , Hui Guo , Bin Kong , Shu Hu , Xi Wu , Xin Wang

Context: Code reviews are essential for maintaining software quality, yet many human review comments suffer from issues such as redundancy, vagueness, or lack of constructiveness. These types of comments may slow down feedback and obscure…

软件工程 · 计算机科学 2026-04-28 Semih Çağlar , Şükrü Eren Gökırmak , Eray Tüzün

This work analyzes ethical concerns found in users' app store reviews. We performed this study because ethical concerns in mobile applications (apps) are widespread, pose severe threats to end users and society, and lack systematic analysis…

软件工程 · 计算机科学 2024-02-07 Lauren Olson , Neelam Tjikhoeri , Emitzá Guzmán

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

信息检索 · 计算机科学 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

Algorithmic approaches to interpreting machine learning models have proliferated in recent years. We carry out human subject tests that are the first of their kind to isolate the effect of algorithmic explanations on a key aspect of model…

计算与语言 · 计算机科学 2020-05-06 Peter Hase , Mohit Bansal

Counterfactual explanations are a widely used approach in Explainable AI, offering actionable insights into decision-making by illustrating how small changes to input data can lead to different outcomes. Despite their importance, evaluating…

人机交互 · 计算机科学 2025-04-22 Marharyta Domnich , Rasmus Moorits Veski , Julius Välja , Kadi Tulver , Raul Vicente

Using personalized explanations to support recommendations has been shown to increase trust and perceived quality. However, to actually obtain better recommendations, there needs to be a means for users to modify the recommendation criteria…

计算与语言 · 计算机科学 2022-01-13 Diego Antognini , Claudiu Musat , Boi Faltings

Artificial Intelligence algorithms have now become pervasive in multiple high-stakes domains. However, their internal logic can be obscure to humans. Explainable Artificial Intelligence aims to design tools and techniques to illustrate the…

人机交互 · 计算机科学 2024-04-29 Eleonora Cappuccio , Daniele Fadda , Rosa Lanzilotti , Salvatore Rinzivillo