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The explosive growth of social media has not only revolutionized communication but also brought challenges such as political polarization, misinformation, hate speech, and echo chambers. This dissertation employs computational social…

社会与信息网络 · 计算机科学 2025-09-16 Julie Jiang

Online hate on social media ranges from overt slurs and threats (\emph{hard hate speech}) to \emph{soft hate speech}: discourse that appears reasonable on the surface but uses framing and value-based arguments to steer audiences toward…

计算与语言 · 计算机科学 2026-01-29 Xuanyu Su , Diana Inkpen , Nathalie Japkowicz

Underground forums where users discuss, buy, and sell illicit services and goods facilitate a better understanding of the economy and organization of cybercriminals. Prior work has shown that in particular private interactions provide a…

密码学与安全 · 计算机科学 2018-05-14 Rebekah Overdorf , Carmela Troncoso , Rachel Greenstadt , Damon McCoy

As online platforms grow, comment sections increasingly host harassment that undermines user experience and well-being. This study benchmarks three leading large language models, OpenAI GPT-4.1, Google Gemini 1.5 Pro, and Anthropic Claude 3…

计算与语言 · 计算机科学 2025-06-03 Amel Muminovic

Moderation of user-generated content in an online community is a challenge that has great socio-economical ramifications. However, the costs incurred by delegating this work to human agents are high. For this reason, an automatic system…

信息检索 · 计算机科学 2019-02-01 Etienne Papegnies , Vincent Labatut , Richard Dufour , Georges Linares

Social media, professional sports, and video games are driving rapid growth in live video streaming, on platforms such as Twitch and YouTube Live. Live streaming experience is very susceptible to short-time-scale network congestion since…

网络与互联网体系结构 · 计算机科学 2021-12-07 Sharat Chandra Madanapalli , Alex Mathai , Hassan Habibi Gharakheili , Vijay Sivaraman

Anti-sexist speech, i.e., public expressions that challenge or resist gendered abuse and sexism, plays a vital role in shaping democratic debate online. Yet automated content moderation systems, increasingly powered by large language models…

计算与语言 · 计算机科学 2025-08-18 Aditi Dutta , Susan Banducci

Social norms are shared rules that govern and facilitate social interaction. Violating such social norms via teasing and insults may serve to upend power imbalances or, on the contrary reinforce solidarity and rapport in conversation,…

计算与语言 · 计算机科学 2016-10-12 Tiancheng Zhao , Ran Zhao , Zhao Meng , Justine Cassell

The society produces textual data online in several ways, e.g., via reviews and social media posts. Therefore, numerous researchers have been working on discovering patterns in textual data that can indicate peoples' opinions, interests,…

Short video platforms, such as YouTube, Instagram, or TikTok, are used by billions of users globally. These platforms expose users to harmful content, ranging from clickbait or physical harms to misinformation or online hate. Yet, detecting…

多媒体 · 计算机科学 2024-11-12 Claire Wonjeong Jo , Miki Wesołowska , Magdalena Wojcieszak

Among the vast information available on the web, social media streams capture what people currently pay attention to and how they feel about certain topics. Awareness of such trending topics plays a crucial role in multimedia systems such…

社会与信息网络 · 计算机科学 2014-06-17 Tim Althoff , Damian Borth , Jörn Hees , Andreas Dengel

Common problems in playing online mobile and computer games were related to toxic behavior and abusive communication among players. Based on different reports and studies, the study also discusses the impact of online hate speech and…

计算与语言 · 计算机科学 2024-03-28 Daniel Fesalbon , Arvin De La Cruz , Marvin Mallari , Nelson Rodelas

Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…

人机交互 · 计算机科学 2025-02-25 Mark Warner , Angelika Strohmayer , Matthew Higgs , Lynne Coventry

Toxicity in bug report discussions poses significant challenges to the collaborative dynamics of open-source software development. Bug reports are crucial for identifying and resolving defects, yet their inherently problem-focused nature…

软件工程 · 计算机科学 2025-05-05 Mia Mohammad Imran , Jaydeb Sarker

Social media platforms have been establishing content moderation guidelines and employing various moderation policies to counter hate speech and misinformation. The goal of this paper is to study these community guidelines and moderation…

计算机与社会 · 计算机科学 2023-08-10 Mohit Singhal , Chen Ling , Pujan Paudel , Poojitha Thota , Nihal Kumarswamy , Gianluca Stringhini , Shirin Nilizadeh

Hate speech has emerged as a major problem plaguing our social spaces today. While there have been significant efforts to address this problem, existing methods are still significantly limited in effectively detecting hate speech online. A…

计算机与社会 · 计算机科学 2024-01-09 Keyan Guo , Alexander Hu , Jaden Mu , Ziheng Shi , Ziming Zhao , Nishant Vishwamitra , Hongxin Hu

Large language models (LLMs) have shown promise in many natural language understanding tasks, including content moderation. However, these models can be expensive to query in real-time and do not allow for a community-specific approach to…

计算与语言 · 计算机科学 2025-02-11 Xianyang Zhan , Agam Goyal , Yilun Chen , Eshwar Chandrasekharan , Koustuv Saha

The rise of hate speech on online platforms has led to an urgent need for effective content moderation. However, the subjective and multi-faceted nature of hateful online content, including implicit hate speech, poses significant challenges…

计算与语言 · 计算机科学 2023-03-17 Uma Gunturi , Xiaohan Ding , Eugenia H. Rho

While many apps include built-in options to report bugs or request features, users still provide an increasing amount of feedback via social media, like Twitter. Compared to traditional issue trackers, the reporting process in social media…

软件工程 · 计算机科学 2019-08-01 Daniel Martens , Walid Maalej

Background: Sexist and misogynistic behavior significantly hinders inclusion in technical communities like GitHub, causing developers, especially minorities, to leave due to subtle biases and microaggressions. Current moderation tools…

软件工程 · 计算机科学 2025-07-29 Tanni Dev , Sayma Sultana , Amiangshu Bosu