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Emotional Support Conversation requires not only affective expression but also grounded instrumental support to provide trustworthy guidance. However, existing ESC systems and benchmarks largely focus on affective support in text-only…

人工智能 · 计算机科学 2026-05-11 Xingyu Sui , Yanyan Zhao , Yulin Hu , Jiahe Guo , Weixiang Zhao , Bing Qin

Machine Learning (ML) has emerged as a powerful form of data modelling with widespread applicability beyond its roots in the design of autonomous agents. However, relatively little attention has been paid to the interaction between people…

人工智能 · 计算机科学 2024-10-29 A. Baskar , Ashwin Srinivasan , Michael Bain , Enrico Coiera

Knowledge models are fundamental to dialogue systems for enabling conversational interactions, which require handling domain-specific knowledge. Ensuring effective communication in information-providing conversations entails aligning user…

计算与语言 · 计算机科学 2024-08-13 Phillip Schneider , Nektarios Machner , Kristiina Jokinen , Florian Matthes

The largest store of continually updating knowledge on our planet can be accessed via internet search. In this work we study giving access to this information to conversational agents. Large language models, even though they store an…

人工智能 · 计算机科学 2021-07-19 Mojtaba Komeili , Kurt Shuster , Jason Weston

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

计算与语言 · 计算机科学 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Conversational AI has become an increasingly prominent and practical application of machine learning. However, existing conversational AI techniques still suffer from various limitations. One such limitation is a lack of well-developed…

计算与语言 · 计算机科学 2025-03-25 Junfeng Liu , Christopher Symons , Ranga Raju Vatsavai

The question of how an effective and efficient communication system can emerge in a population of agents that need to solve a particular task attracts more and more attention from researchers in many fields, including artificial…

人工智能 · 计算机科学 2020-04-21 Jens Nevens , Paul Van Eecke , Katrien Beuls

This paper introduces a simple yet effective data-centric approach for the task of improving persona-conditioned dialogue agents. Prior model-centric approaches unquestioningly depend on the raw crowdsourced benchmark datasets such as…

计算与语言 · 计算机科学 2022-02-17 Minju Kim , Beong-woo Kwak , Youngwook Kim , Hong-in Lee , Seung-won Hwang , Jinyoung Yeo

Large pre-trained language models have demonstrated their proficiency in storing factual knowledge within their parameters and achieving remarkable results when fine-tuned for downstream natural language processing tasks. Nonetheless, their…

计算与语言 · 计算机科学 2023-09-29 Konstantinos Andriopoulos , Johan Pouwelse

We develop an artificial agent motivated to augment its knowledge base beyond its initial training. The agent actively participates in dialogues with other agents, strategically acquiring new information. The agent models its knowledge as…

人工智能 · 计算机科学 2024-07-01 Selene Baez Santamaria , Shihan Wang , Piek Vossen

Effective collaboration between embodied agents requires more than acting in a shared environment; it demands communication grounded in each agent's evolving understanding of the world. When agents can only partially observe their…

多智能体系统 · 计算机科学 2026-05-19 Vardhan Dongre , Dilek Hakkani-Tür

Large Language Model (LLM)-enhanced agents become increasingly prevalent in Human-AI communication, offering vast potential from entertainment to professional domains. However, current multi-modal dialogue systems overlook the acoustic…

计算与语言 · 计算机科学 2024-06-19 Haoqiu Yan , Yongxin Zhu , Kai Zheng , Bing Liu , Haoyu Cao , Deqiang Jiang , Linli Xu

Task-oriented dialogues often require agents to enact complex, multi-step procedures in order to meet user requests. While large language models have found success automating these dialogues in constrained environments, their widespread…

计算与语言 · 计算机科学 2023-06-08 Julia White , Arushi Raghuvanshi , Yada Pruksachatkun

Grounding dialogue response generation on external knowledge is proposed to produce informative and engaging responses. However, current knowledge-grounded dialogue (KGD) systems often fail to align the generated responses with…

计算与语言 · 计算机科学 2023-09-20 Bryan Wilie , Yan Xu , Willy Chung , Samuel Cahyawijaya , Holy Lovenia , Pascale Fung

Dialogue agents that interact with humans in situated environments need to manage referential ambiguity across multiple modalities and ask for help as needed. However, it is not clear what kinds of questions such agents should ask nor how…

计算与语言 · 计算机科学 2021-10-14 Felix Gervits , Gordon Briggs , Antonio Roque , Genki A. Kadomatsu , Dean Thurston , Matthias Scheutz , Matthew Marge

Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and…

计算与语言 · 计算机科学 2024-10-02 Yushan Qian , Bo Wang , Shangzhao Ma , Wu Bin , Shuo Zhang , Dongming Zhao , Kun Huang , Yuexian Hou

Creating effective dialogue systems for mental health support requires high-quality multi-turn counseling dialogue data, yet collecting real counselor-client conversations presents significant challenges, including privacy concerns, high…

计算与语言 · 计算机科学 2026-05-27 Huachuan Qiu , Zhenzhong Lan

Artificial General Intelligence falls short when communicating role specific nuances to other systems. This is more pronounced when building autonomous LLM agents capable and designed to communicate with each other for real world problem…

机器学习 · 计算机科学 2024-03-19 Rabimba Karanjai , Weidong Shi

This paper presents a method for building a personalized open-domain dialogue system to address the WWH (WHAT, WHEN, and HOW) problem for natural response generation in a commercial setting, where personalized dialogue responses are heavily…

计算与语言 · 计算机科学 2023-07-06 Deuksin Kwon , Sunwoo Lee , Ki Hyun Kim , Seojin Lee , Taeyoon Kim , Eric Davis

Simulations, although powerful in accurately replicating real-world systems, often remain inaccessible to non-technical users due to their complexity. Conversely, large language models (LLMs) provide intuitive, language-based interactions…

计算与语言 · 计算机科学 2025-05-22 Jacob Kleiman , Kevin Frank , Joseph Voyles , Sindy Campagna