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Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

计算与语言 · 计算机科学 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

Comprehending a dialogue requires a model to capture diverse kinds of key information in the utterances, which are either scattered around or implicitly implied in different turns of conversations. Therefore, dialogue comprehension requires…

计算与语言 · 计算机科学 2022-03-22 Chao Zhao , Wenlin Yao , Dian Yu , Kaiqiang Song , Dong Yu , Jianshu Chen

Dialogue summarization comes with its own peculiar challenges as opposed to news or scientific articles summarization. In this work, we explore four different challenges of the task: handling and differentiating parts of the dialogue…

计算与语言 · 计算机科学 2021-09-20 Muhammad Khalifa , Miguel Ballesteros , Kathleen McKeown

There is growing interest in the automated extraction of relevant information from clinical dialogues. However, it is difficult to collect and construct large annotated resources for clinical dialogue tasks. Recent developments in natural…

计算与语言 · 计算机科学 2022-06-07 Zhengyuan Liu , Pavitra Krishnaswamy , Nancy F. Chen

Output length is critical to dialogue summarization systems. The dialogue summary length is determined by multiple factors, including dialogue complexity, summary objective, and personal preferences. In this work, we approach dialogue…

计算与语言 · 计算机科学 2022-10-28 Bin Wang , Chen Zhang , Chengwei Wei , Haizhou Li

This paper introduces the SAMSum Corpus, a new dataset with abstractive dialogue summaries. We investigate the challenges it poses for automated summarization by testing several models and comparing their results with those obtained on a…

计算与语言 · 计算机科学 2019-12-02 Bogdan Gliwa , Iwona Mochol , Maciej Biesek , Aleksander Wawer

Dialogue summarization aims to provide a concise and coherent summary of conversations between multiple speakers. While recent advancements in language models have enhanced this process, summarizing dialogues accurately and faithfully…

计算与语言 · 计算机科学 2024-09-17 Eunice Akani , Benoit Favre , Frederic Bechet , Romain Gemignani

In this paper, we aim to improve abstractive dialogue summarization quality and, at the same time, enable granularity control. Our model has two primary components and stages: 1) a two-stage generation strategy that generates a preliminary…

计算与语言 · 计算机科学 2021-06-04 Chien-Sheng Wu , Linqing Liu , Wenhao Liu , Pontus Stenetorp , Caiming Xiong

Previous dialogue summarization techniques adapt large language models pretrained on the narrative text by injecting dialogue-specific features into the models. These features either require additional knowledge to recognize or make the…

计算与语言 · 计算机科学 2022-04-29 Qi Jia , Yizhu Liu , Haifeng Tang , Kenny Q. Zhu

Abstractive dialogue summarization is to generate a concise and fluent summary covering the salient information in a dialogue among two or more interlocutors. It has attracted great attention in recent years based on the massive emergence…

计算与语言 · 计算机科学 2023-08-08 Qi Jia , Yizhu Liu , Siyu Ren , Kenny Q. Zhu

This paper examines various unsupervised pretraining objectives for learning dialog context representations. Two novel methods of pretraining dialog context encoders are proposed, and a total of four methods are examined. Each pretraining…

计算与语言 · 计算机科学 2019-06-05 Shikib Mehri , Evgeniia Razumovskaia , Tiancheng Zhao , Maxine Eskenazi

In a customer service system, dialogue summarization can boost service efficiency by automatically creating summaries for long spoken dialogues in which customers and agents try to address issues about specific topics. In this work, we…

Building dialogue systems requires a large corpus of annotated dialogues. Such datasets are usually created via crowdsourcing, which is expensive and time-consuming. In this paper, we propose \textsc{Dialogic}, a novel dialogue simulation…

计算与语言 · 计算机科学 2023-06-07 Zekun Li , Wenhu Chen , Shiyang Li , Hong Wang , Jing Qian , Xifeng Yan

Contextualized word embeddings can lead to state-of-the-art performances in natural language understanding. Recently, a pre-trained deep contextualized text encoder such as BERT has shown its potential in improving natural language tasks…

计算与语言 · 计算机科学 2022-09-02 Hyunjae Lee , Jaewoong Yun , Hyunjin Choi , Seongho Joe , Youngjune L. Gwon

We first propose a new task named Dialogue Description (Dial2Desc). Unlike other existing dialogue summarization tasks such as meeting summarization, we do not maintain the natural flow of a conversation but describe an object or an action…

计算与语言 · 计算机科学 2018-11-02 Haojie Pan , Junpei Zhou , Zhou Zhao , Yan Liu , Deng Cai , Min Yang

The supervised training of high-capacity models on large datasets containing hundreds of thousands of document-summary pairs is critical to the recent success of deep learning techniques for abstractive summarization. Unfortunately, in most…

计算与语言 · 计算机科学 2020-04-22 Reinald Kim Amplayo , Mirella Lapata

Semi-supervised dialogue summarization (SSDS) leverages model-generated summaries to reduce reliance on human-labeled data and improve the performance of summarization models. While addressing label noise, previous works on semi-supervised…

计算与语言 · 计算机科学 2024-03-08 Jianfeng He , Hang Su , Jason Cai , Igor Shalyminov , Hwanjun Song , Saab Mansour

Dialogue summarization aims to generate a summary that indicates the key points of a given dialogue. In this work, we propose an end-to-end neural model for dialogue summarization with two novel modules, namely, the \emph{supporting…

计算与语言 · 计算机科学 2021-08-04 Wang Chen , Piji Li , Hou Pong Chan , Irwin King

Medical conversation summarization is integral in capturing information gathered during interactions between patients and physicians. Summarized conversations are used to facilitate patient hand-offs between physicians, and as part of…

计算与语言 · 计算机科学 2021-11-30 Varun Nair , Namit Katariya , Xavier Amatriain , Ilya Valmianski , Anitha Kannan

Dialogues are a predominant mode of communication for humans, and it is immensely helpful to have automatically generated summaries of them (e.g., to revise key points discussed in a meeting, to review conversations between customer agents…