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Task-oriented dialog (TOD) systems often require interaction with an external knowledge base to retrieve necessary entity (e.g., restaurant) information to support the response generation. Most current end-to-end TOD systems either retrieve…

计算与语言 · 计算机科学 2022-09-20 Guanhuan Huang , Xiaojun Quan , Qifan Wang

End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses,…

计算与语言 · 计算机科学 2023-04-04 Yuncheng Hua , Xiangyu Xi , Zheng Jiang , Guanwei Zhang , Chaobo Sun , Guanglu Wan , Wei Ye

While most task-oriented dialogues assume conversations between the agent and one user at a time, dialogue systems are increasingly expected to communicate with multiple users simultaneously who make decisions collaboratively. To facilitate…

Response generation for task-oriented dialogues implicitly optimizes two objectives at the same time: task completion and language quality. Conditioned response generation serves as an effective approach to separately and better optimize…

计算与语言 · 计算机科学 2020-10-09 Xinting Huang , Jianzhong Qi , Yu Sun , Rui Zhang

In end-to-end dialogue modeling and agent learning, it is important to (1) effectively learn knowledge from data, and (2) fully utilize heterogeneous information, e.g., dialogue act flow and utterances. However, the majority of existing…

计算与语言 · 计算机科学 2019-11-12 Zhuoxuan Jiang , Ziming Huang , Dong Sheng Li , Xian-Ling Mao

Most research on task oriented dialog modeling is based on written text input. However, users interact with practical dialog systems often using speech as input. Typically, systems convert speech into text using an Automatic Speech…

人工智能 · 计算机科学 2022-12-20 Hagen Soltau , Izhak Shafran , Mingqiu Wang , Abhinav Rastogi , Jeffrey Zhao , Ye Jia , Wei Han , Yuan Cao , Aramys Miranda

Context modeling plays a significant role in building multi-turn dialogue systems. In order to make full use of context information, systems can use Incomplete Utterance Rewriting(IUR) methods to simplify the multi-turn dialogue into…

计算与语言 · 计算机科学 2022-03-23 Zhihao Wang , Tangjian Duan , Zihao Wang , Minghui Yang , Zujie Wen , Yongliang Wang

Task-oriented dialogue systems (TODS) are continuing to rise in popularity as various industries find ways to effectively harness their capabilities, saving both time and money. However, even state-of-the-art TODS are not yet reaching their…

计算与语言 · 计算机科学 2022-09-07 Ryan Fellows , Hisham Ihshaish , Steve Battle , Ciaran Haines , Peter Mayhew , J. Ignacio Deza

In current text-based task-oriented dialogue (TOD) systems, user emotion detection (ED) is often overlooked or is typically treated as a separate and independent task, requiring additional training. In contrast, our work demonstrates that…

计算与语言 · 计算机科学 2024-07-01 Armand Stricker , Patrick Paroubek

Spoken meaning often depends not only on what is said, but also on which word is emphasized. The same sentence can convey correction, contrast, or clarification depending on where emphasis falls. Although modern text-to-speech (TTS) systems…

计算与语言 · 计算机科学 2026-04-14 Arnon Turetzky , Avihu Dekel , Hagai Aronowitz , Ron Hoory , Yossi Adi

Task-Oriented Dialogue (TOD) systems are drawing more and more attention in recent studies. Current methods focus on constructing pre-trained models or fine-tuning strategies while the evaluation of TOD is limited by a policy mismatch…

计算与语言 · 计算机科学 2022-10-27 Qinyuan Cheng , Linyang Li , Guofeng Quan , Feng Gao , Xiaofeng Mou , Xipeng Qiu

Large Language Models (\textbf{LLMs}), e.g. ChatGPT, have been widely adopted in real-world dialogue applications. However, LLMs' robustness, especially in handling long complex dialogue sessions, including frequent motivation transfer,…

计算与语言 · 计算机科学 2025-09-16 Chenghao Yang , Yinbo Luo , Zhoufutu Wen , Qi Chu , Tao Gong , Longxiang Liu , Kaiyuan Zhang , Jianpeng Jiao , Ge Zhang , Wenhao Huang , Nenghai Yu

Reinforcement learning (RL) is a powerful approach to enhance task-oriented dialogue (TOD) systems. However, existing RL methods tend to mainly focus on generation tasks, such as dialogue policy learning (DPL) or response generation (RG),…

人工智能 · 计算机科学 2024-06-21 Huifang Du , Shuqin Li , Minghao Wu , Xuejing Feng , Yuan-Fang Li , Haofen Wang

One of the major drawbacks of modularized task-completion dialogue systems is that each module is trained individually, which presents several challenges. For example, downstream modules are affected by earlier modules, and the performance…

计算与语言 · 计算机科学 2018-02-13 Xiujun Li , Yun-Nung Chen , Lihong Li , Jianfeng Gao , Asli Celikyilmaz

In visual Reinforcement Learning (RL), learning from pixel-based observations poses significant challenges on sample efficiency, primarily due to the complexity of extracting informative state representations from high-dimensional data.…

计算机视觉与模式识别 · 计算机科学 2024-09-05 Jiarui Sun , M. Ugur Akcal , Wei Zhang , Girish Chowdhary

Intent recognition is critical for task-oriented dialogue systems. However, for emerging domains and new services, it is difficult to accurately identify the key intent of a conversation due to time-consuming data annotation and…

计算与语言 · 计算机科学 2023-03-10 Caiyuan Chu , Ya Li , Yifan Liu , Jia-Chen Gu , Quan Liu , Yongxin Ge , Guoping Hu

Dialogue act annotations are important to improve response generation quality in task-oriented dialogue systems. However, it can be challenging to use dialogue acts to control response generation in a generalizable way because different…

计算与语言 · 计算机科学 2023-08-03 Qingyang Wu , James Gung , Raphael Shu , Yi Zhang

The Multi-valued Action Reasoning System (MARS) is an automated value-based ethical decision-making model for artificial agents (AI). Given a set of available actions and an underlying moral paradigm, by employing MARS one can identify the…

人工智能 · 计算机科学 2023-02-08 Cosmin Badea

When training a model on referential dialogue guessing games, the best model is usually chosen based on its task success. We show that in the popular end-to-end approach, this choice prevents the model from learning to generate…

计算与语言 · 计算机科学 2021-03-23 Alberto Testoni , Raffaella Bernardi

Task-oriented dialogue focuses on conversational agents that participate in user-initiated dialogues on domain-specific topics. In contrast to chatbots, which simply seek to sustain open-ended meaningful discourse, existing task-oriented…

计算与语言 · 计算机科学 2017-08-16 Mihail Eric , Christopher D. Manning