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In recent years, the generation of conversation content based on deep neural networks has attracted many researchers. However, traditional neural language models tend to generate general replies, lacking logical and emotional factors. This…

计算与语言 · 计算机科学 2019-04-18 Jia Li , Xiao Sun , Xing Wei , Changliang Li , Jianhua Tao

Modern day conversational agents are trained to emulate the manner in which humans communicate. To emotionally bond with the user, these virtual agents need to be aware of the affective state of the user. Transformers are the recent state…

声音 · 计算机科学 2022-04-26 Raman Goel , Seba Susan , Sachin Vashisht , Armaan Dhanda

In this paper, a deep learning framework is proposed for automatic facial emotion based on deep convolutional networks. In order to increase the generalization ability and the robustness of the method, the dataset size is increased by…

计算机视觉与模式识别 · 计算机科学 2026-04-23 Serap Kırbız

The increasing use of dialogue agents makes it extremely desirable for them to understand and acknowledge the implied emotions to respond like humans with empathy. Chatbots using traditional techniques analyze emotions based on the context…

计算与语言 · 计算机科学 2021-05-27 Akhilesh Ravi , Amit Yadav , Jainish Chauhan , Jatin Dholakia , Naman Jain , Mayank Singh

Behavioral interview evaluation using large language models presents unique challenges that require structured assessment, realistic interviewer behavior simulation, and pedagogical value for candidate training. We investigate chain of…

计算与语言 · 计算机科学 2026-03-12 Kewen Zhu , Zixi Liu , Yanjing Li

We introduce a novel multi-agent collaboration framework designed to enhance the accuracy and robustness of text classification models. Leveraging BERT as the primary classifier, our framework dynamically escalates low-confidence…

计算与语言 · 计算机科学 2025-02-27 Hediyeh Baban , Sai A Pidapar , Aashutosh Nema , Sichen Lu

Due to its ability to accurately predict emotional state using multimodal features, audiovisual emotion recognition has recently gained more interest from researchers. This paper proposes two methods to predict emotional attributes from…

音频与语音处理 · 电气工程与系统科学 2022-07-22 Bagus Tris Atmaja , Masato Akagi

Conversational speech normally is embodied with loose syntactic structures at the utterance level but simultaneously exhibits topical coherence relations across consecutive utterances. Prior work has shown that capturing longer context…

计算与语言 · 计算机科学 2022-06-02 Bi-Cheng Yan , Hsin-Wei Wang , Shih-Hsuan Chiu , Hsuan-Sheng Chiu , Berlin Chen

There is a mismatch between psychological and computational studies on emotions. Psychological research aims at explaining and documenting internal mechanisms of these phenomena, while computational work often simplifies them into labels.…

计算与语言 · 计算机科学 2026-02-03 Enrica Troiano , Sofie Labat , Marco Antonio Stranisci , Viviana Patti , Rossana Damiano , Roman Klinger

Emotion recognition in multi-speaker conversations faces significant challenges due to speaker ambiguity and severe class imbalance. We propose a novel framework that addresses these issues through three key innovations: (1) a speaker…

声音 · 计算机科学 2025-11-19 Xiao Li , Kotaro Funakoshi , Manabu Okumura

In this paper we define and investigate the problem of \emph{persona authentication}: learning a conversational policy to verify the consistency of persona models. We propose a learning objective and prove (under some mild assumptions) that…

计算与语言 · 计算机科学 2021-10-26 Fengyi Tang , Lifan Zeng , Fei Wang , Jiayu Zhou

Detecting and classifying cyberbullying in social media is hard because of the complex nature of online language and the changing nature of content. This study presents a multi-stage BERT fusion framework. It uses hierarchical embeddings,…

计算与语言 · 计算机科学 2025-03-04 Jiani Wang , Xiaochuan Xu , Peiyang Yu , Zeqiu Xu

As one promising way to inquire about any particular information through a dialog with the bot, question answering dialog systems have gained increasing research interests recently. Designing interactive QA systems has always been a…

计算与语言 · 计算机科学 2021-04-26 Munazza Zaib , Dai Hoang Tran , Subhash Sagar , Adnan Mahmood , Wei E. Zhang , Quan Z. Sheng

Personalized dialogue systems have advanced considerably with the integration of user-specific personas into large language models (LLMs). However, while LLMs can effectively generate personalized responses, the influence of persona…

计算与语言 · 计算机科学 2025-06-03 Yonghyun Jun , Hwanhee Lee

Recent advances in explainable recommendations have explored the integration of language models to analyze natural language rationales for user-item interactions. Despite their potential, existing methods often rely on ID-based…

机器学习 · 计算机科学 2025-12-18 Xinshun Feng , Mingzhe Liu , Yi Qiao , Tongyu Zhu , Leilei Sun , Shuai Wang

Training a personalized dialogue system requires a lot of data, and the data collected for a single user is usually insufficient. One common practice for this problem is to share training dialogues between different users and train multiple…

计算与语言 · 计算机科学 2017-11-15 Kaixiang Mo , Yu Zhang , Qiang Yang , Pascale Fung

We develop a chatbot using Deep Bidirectional Transformer models (BERT) to handle client questions in financial investment customer service. The bot can recognize 381 intents, and decides when to say "I don't know" and escalates…

计算与语言 · 计算机科学 2020-03-12 Shi Yu , Yuxin Chen , Hussain Zaidi

Generating personalized responses is one of the major challenges in natural human-robot interaction. Current researches in this field mainly focus on generating responses consistent with the robot's pre-assigned persona, while ignoring the…

计算与语言 · 计算机科学 2025-03-26 Bin Li , Hanjun Deng

This research presents a hybrid emotion recognition system integrating advanced Deep Learning, Natural Language Processing (NLP), and Large Language Models (LLMs) to analyze audio and textual data for enhancing customer interactions in…

计算与语言 · 计算机科学 2025-03-31 Sahan Hewage Wewelwala , T. G. D. K. Sumanathilaka

Current language models are usually trained using a self-supervised scheme, where the main focus is learning representations at the word or sentence level. However, there has been limited progress in generating useful discourse-level…

计算与语言 · 计算机科学 2021-09-13 Vladimir Araujo , Andrés Villa , Marcelo Mendoza , Marie-Francine Moens , Alvaro Soto
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