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Building a machine learning driven spoken dialog system for goal-oriented interactions involves careful design of intents and data collection along with development of intent recognition models and dialog policy learning algorithms. The…

计算与语言 · 计算机科学 2019-12-24 Saurav Sahay , Shachi H Kumar , Eda Okur , Haroon Syed , Lama Nachman

End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…

计算与语言 · 计算机科学 2026-01-27 Yuhang Jia , Pei Liu , Haoqin Sun , Jiaming Zhou , Xuxin Cheng , Cao Liu , Ke Zeng , Xunliang Cai , Yong Qin

Counseling typically takes the form of spoken conversation between a therapist and a client. The empathy level expressed by the therapist is considered to be an essential quality factor of counseling outcome. This paper proposes a…

音频与语音处理 · 电气工程与系统科学 2023-05-29 Dehua Tao , Tan Lee , Harold Chui , Sarah Luk

Knowledge models are fundamental to dialogue systems for enabling conversational interactions, which require handling domain-specific knowledge. Ensuring effective communication in information-providing conversations entails aligning user…

计算与语言 · 计算机科学 2024-08-13 Phillip Schneider , Nektarios Machner , Kristiina Jokinen , Florian Matthes

We propose ChatGPT-EDSS, an empathetic dialogue speech synthesis (EDSS) method using ChatGPT for extracting dialogue context. ChatGPT is a chatbot that can deeply understand the content and purpose of an input prompt and appropriately…

声音 · 计算机科学 2023-05-24 Yuki Saito , Shinnosuke Takamichi , Eiji Iimori , Kentaro Tachibana , Hiroshi Saruwatari

Existing dialog datasets contain a sequence of utterances and responses without any explicit background knowledge associated with them. This has resulted in the development of models which treat conversation as a sequence-to-sequence…

计算与语言 · 计算机科学 2018-09-24 Nikita Moghe , Siddhartha Arora , Suman Banerjee , Mitesh M. Khapra

Fact-based dialogue generation is a task of generating a human-like response based on both dialogue context and factual texts. Various methods were proposed to focus on generating informative words that contain facts effectively. However,…

计算与语言 · 计算机科学 2020-05-11 Ryota Tanaka , Akinobu Lee

This paper presents our approach for the WASSA 2023 Empathy, Emotion and Personality Shared Task. Empathy and distress are human feelings that are implicitly expressed in natural discourses. Empathy and distress detection are crucial…

计算与语言 · 计算机科学 2023-12-06 Tanmay Chavan , Kshitij Deshpande , Sheetal Sonawane

Dialogue systems pretrained with large language models generate locally coherent responses, but lack the fine-grained control over responses necessary to achieve specific goals. A promising method to control response generation is…

计算与语言 · 计算机科学 2021-03-26 Prakhar Gupta , Jeffrey P. Bigham , Yulia Tsvetkov , Amy Pavel

Language models have achieved impressive performances on dialogue generation tasks. However, when generating responses for a conversation that requires factual knowledge, they are far from perfect, due to an absence of mechanisms to…

计算与语言 · 计算机科学 2023-05-31 Minki Kang , Jin Myung Kwak , Jinheon Baek , Sung Ju Hwang

Each utterance in multi-turn empathetic dialogues has features such as emotion, keywords, and utterance-level meaning. Feature transitions between utterances occur naturally. However, existing approaches fail to perceive the transitions…

计算与语言 · 计算机科学 2022-05-09 Wongyu Kim , Youbin Ahn , Donghyun Kim , Kyong-Ho Lee

As artificial intelligence (AI) systems become increasingly embedded in everyday life, the ability of interactive agents to express empathy has become critical for effective human-AI interaction, particularly in emotionally sensitive…

人机交互 · 计算机科学 2025-12-24 Sung Park , Daeho Yoon , Jungmin Lee

The double empathy problem recasts the difficulty of forming empathy bonds in social interactions between autistic and neurotypical individuals as a bidirectional problem, rather than due to a deficit exclusive to the person on the…

物理与社会 · 物理学 2026-02-04 Enrique Calderoli , Maria Cristina Varriale , Flávio Kapczinski

Paraphrase generation, a.k.a. paraphrasing, is a common and important task in natural language processing. Emotional paraphrasing, which changes the emotion embodied in a piece of text while preserving its meaning, has many potential…

计算与语言 · 计算机科学 2023-06-12 Justin J. Xie , Ameeta Agrawal

Enabling empathetic behavior in Arabic dialogue agents is an important aspect of building human-like conversational models. While Arabic Natural Language Processing has seen significant advances in Natural Language Understanding (NLU) with…

计算与语言 · 计算机科学 2021-03-09 Tarek Naous , Wissam Antoun , Reem A. Mahmoud , Hazem Hajj

Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…

计算与语言 · 计算机科学 2022-08-23 Itsugun Cho , Dongyang Wang , Ryota Takahashi , Hiroaki Saito

Affective computing is an emerging interdisciplinary field where computational systems are developed to analyze, recognize, and influence the affective states of a human. It can generally be divided into two subproblems: affective…

机器学习 · 计算机科学 2022-02-23 Guangtao Nie , Yibing Zhan

Conversational AI is increasingly deployed in emotionally charged and ethically sensitive interactions. Previous research has primarily concentrated on emotional benchmarks or static safety checks, overlooking how alignment unfolds in…

计算与语言 · 计算机科学 2026-04-06 Jiawen Deng , Wentao Zhang , Ziyun Jiao , Fuji Ren

The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…

人工智能 · 计算机科学 2019-08-16 Özge Nilay Yalçın

Generative AI systems are increasingly capable of expressing emotions via text and imagery. Effective emotional expression will likely play a major role in the efficacy of AI systems -- particularly those designed to support human mental…

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