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Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

计算机与社会 · 计算机科学 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

Chatbots have the risk of generating offensive utterances, which must be avoided. Post-deployment, one way for a chatbot to continuously improve is to source utterance/label pairs from feedback by live users. However, among users are…

计算与语言 · 计算机科学 2023-10-31 Michael John Ilagan

In recent years, the generation of conversation content based on deep neural networks has attracted many researchers. However, traditional neural language models tend to generate general replies, lacking logical and emotional factors. This…

计算与语言 · 计算机科学 2019-04-18 Jia Li , Xiao Sun , Xing Wei , Changliang Li , Jianhua Tao

Recent neural models of dialogue generation offer great promise for generating responses for conversational agents, but tend to be shortsighted, predicting utterances one at a time while ignoring their influence on future outcomes. Modeling…

计算与语言 · 计算机科学 2016-09-30 Jiwei Li , Will Monroe , Alan Ritter , Michel Galley , Jianfeng Gao , Dan Jurafsky

This paper introduces an adversarial method to stress-test trained metrics to evaluate conversational dialogue systems. The method leverages Reinforcement Learning to find response strategies that elicit optimal scores from the trained…

人工智能 · 计算机科学 2022-03-01 Jan Deriu , Don Tuggener , Pius von Däniken , Mark Cieliebak

The ubiquitous nature of chatbots and their interaction with users generate an enormous amount of data. Can we improve chatbots using this data? A self-feeding chatbot improves itself by asking natural language feedback when a user is…

计算与语言 · 计算机科学 2020-10-16 Makesh Narsimhan Sreedhar , Kun Ni , Siva Reddy

A major obstacle in reinforcement learning-based sentence generation is the large action space whose size is equal to the vocabulary size of the target-side language. To improve the efficiency of reinforcement learning, we present a novel…

计算与语言 · 计算机科学 2019-04-08 Kazuma Hashimoto , Yoshimasa Tsuruoka

Users often formulate their search queries with immature language without well-developed keywords and complete structures. Such queries fail to express their true information needs and raise ambiguity as fragmental language often yield…

信息检索 · 计算机科学 2021-01-19 Zhenduo Wang , Qingyao Ai

Generative AI chatbots have proven surprisingly effective at persuading people to change their beliefs and attitudes in lab settings. However, the practical implications of these findings are not yet clear. In this work, we explore the…

人机交互 · 计算机科学 2026-01-29 Jeremy Foote , Deepak Kumar , Bedadyuti Jha , Ryan Funkhouser , Loizos Bitsikokos , Hitesh Goel , Hsuen-Chi Chiu

The widespread use of text-based communication on social media-through chats, comments, and microblogs-has improved user interaction but has also led to an increase in offensive content, including hate speech, racism, and other forms of…

计算与语言 · 计算机科学 2025-06-30 Reem Alothman , Hafida Benhidour , Said Kerrache

The proliferation of hate speech on social media platforms has necessitated the development of effective detection and moderation tools. This study evaluates the efficacy of various machine learning models in identifying hate speech and…

计算与语言 · 计算机科学 2026-02-25 Saurabh Mishra , Shivani Thakur , Radhika Mamidi

Zero-shot learning (ZSL) aims to classify objects that are not observed or seen during training. It relies on class semantic description to transfer knowledge from the seen classes to the unseen classes. Existing methods of obtaining class…

计算机视觉与模式识别 · 计算机科学 2023-10-19 Fahimul Hoque Shubho , Townim Faisal Chowdhury , Ali Cheraghian , Morteza Saberi , Nabeel Mohammed , Shafin Rahman

Task oriented language understanding in dialog systems is often modeled using intents (task of a query) and slots (parameters for that task). Intent detection and slot tagging are, in turn, modeled using sentence classification and word…

计算与语言 · 计算机科学 2019-11-14 Arash Einolghozati , Sonal Gupta , Mrinal Mohit , Rushin Shah

In the past few years, it has been shown that deep learning systems are highly vulnerable under attacks with adversarial examples. Neural-network-based automatic speech recognition (ASR) systems are no exception. Targeted and untargeted…

音频与语音处理 · 电气工程与系统科学 2024-11-07 Matías Pizarro , Dorothea Kolossa , Asja Fischer

Large Language Models (LLMs) have demonstrated impressive capabilities in natural language tasks, but their safety and morality remain contentious due to their training on internet text corpora. To address these concerns, alignment…

计算与语言 · 计算机科学 2024-08-06 Mohammad Bahrami Karkevandi , Nishant Vishwamitra , Peyman Najafirad

In this paper we present the results of our experiments in training and deploying a self-supervised retrieval-based chatbot trained with contrastive learning for assisting customer support agents. In contrast to most existing research…

计算与语言 · 计算机科学 2025-08-18 Kristen Moore , Shenjun Zhong , Zhen He , Torsten Rudolf , Nils Fisher , Brandon Victor , Neha Jindal

With the development of large language models (LLMs) like ChatGPT, both their vast applications and potential vulnerabilities have come to the forefront. While developers have integrated multiple safety mechanisms to mitigate their misuse,…

计算与语言 · 计算机科学 2024-07-23 Xiao Liu , Liangzhi Li , Tong Xiang , Fuying Ye , Lu Wei , Wangyue Li , Noa Garcia

Large Language Models (LLMs) have revolutionized Artificial Intelligence (AI) services due to their exceptional proficiency in understanding and generating human-like text. LLM chatbots, in particular, have seen widespread adoption,…

密码学与安全 · 计算机科学 2024-02-14 Gelei Deng , Yi Liu , Yuekang Li , Kailong Wang , Ying Zhang , Zefeng Li , Haoyu Wang , Tianwei Zhang , Yang Liu

How can we train a dialog model to produce better conversations by learning from human feedback, without the risk of humans teaching it harmful chat behaviors? We start by hosting models online, and gather human feedback from real-time,…

Semantic communication is emerging as a promising paradigm that focuses on the extraction and transmission of semantic meanings using deep learning techniques. While current research primarily addresses the reduction of semantic…

计算机视觉与模式识别 · 计算机科学 2025-03-19 Hang Zhao , Hongru Li , Dongfang Xu , Shenghui Song , Khaled B. Letaief