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Two types of knowledge, triples from knowledge graphs and texts from documents, have been studied for knowledge aware open-domain conversation generation, in which graph paths can narrow down vertex candidates for knowledge selection…

人工智能 · 计算机科学 2019-09-04 Zhibin Liu , Zheng-Yu Niu , Hua Wu , Haifeng Wang

The successful emotional conversation system depends on sufficient perception and appropriate expression of emotions. In a real-life conversation, humans firstly instinctively perceive emotions from multi-source information, including the…

计算与语言 · 计算机科学 2022-03-31 Yunlong Liang , Fandong Meng , Ying Zhang , Jinan Xu , Yufeng Chen , Jie Zhou

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

计算与语言 · 计算机科学 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

Emotion recognition has the potential to play a pivotal role in enhancing human-computer interaction by enabling systems to accurately interpret and respond to human affect. Yet, capturing emotions in face-to-face contexts remains…

Human conversations consist of reasonable and natural topic flows, which are observed as the shifts of the mentioned concepts across utterances. Previous chatbots that incorporate the external commonsense knowledge graph prove that modeling…

计算与语言 · 计算机科学 2021-09-15 Pengda Si , Yao Qiu , Jinchao Zhang , Yujiu Yang

Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest…

计算与语言 · 计算机科学 2023-02-24 Yushan Qian , Bo Wang , Ting-En Lin , Yinhe Zheng , Ying Zhu , Dongming Zhao , Yuexian Hou , Yuchuan Wu , Yongbin Li

Effective feature representations play a critical role in enhancing the performance of text generation models that rely on deep neural networks. However, current approaches suffer from several drawbacks, such as the inability to capture the…

计算与语言 · 计算机科学 2024-02-27 Omama Hamad , Ali Hamdi , Khaled Shaban

Abusive behaviors are common on online social networks. The increasing frequency of antisocial behaviors forces the hosts of online platforms to find new solutions to address this problem. Automating the moderation process has thus received…

社会与信息网络 · 计算机科学 2021-01-21 Noé Cecillon , Vincent Labatut , Richard Dufour , Georges Linares

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…

计算与语言 · 计算机科学 2021-12-30 Qintong Li , Piji Li , Zhaochun Ren , Pengjie Ren , Zhumin Chen

Incorporating external graph knowledge into neural chatbot models has been proven effective for enhancing dialogue generation. However, in conventional graph neural networks (GNNs), message passing on a graph is independent from text,…

计算与语言 · 计算机科学 2023-06-29 Chen Tang , Hongbo Zhang , Tyler Loakman , Chenghua Lin , Frank Guerin

While conversing with chatbots, humans typically tend to ask many questions, a significant portion of which can be answered by referring to large-scale knowledge graphs (KG). While Question Answering (QA) and dialog systems have been…

计算与语言 · 计算机科学 2018-10-05 Amrita Saha , Vardaan Pahuja , Mitesh M. Khapra , Karthik Sankaranarayanan , Sarath Chandar

Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective…

人工智能 · 计算机科学 2023-05-16 Jinfeng Zhou , Chujie Zheng , Bo Wang , Zheng Zhang , Minlie Huang

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…

Commonsense knowledge is crucial to many natural language processing tasks. Existing works usually incorporate graph knowledge with conventional graph neural networks (GNNs), resulting in a sequential pipeline that compartmentalizes the…

计算与语言 · 计算机科学 2024-09-24 Hongbo Zhang , Chen Tang , Tyler Loakman , Bohao Yang , Stefan Goetze , Chenghua Lin

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

计算与语言 · 计算机科学 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

Emotion recognition is a crucial task for human conversation understanding. It becomes more challenging with the notion of multimodal data, e.g., language, voice, and facial expressions. As a typical solution, the global- and the local…

计算与语言 · 计算机科学 2024-01-31 Cam-Van Thi Nguyen , Anh-Tuan Mai , The-Son Le , Hai-Dang Kieu , Duc-Trong Le

The conversational search paradigm introduces a step change over the traditional search paradigm by allowing users to interact with search agents in a multi-turn and natural fashion. The conversation flows naturally and is usually centered…

计算与语言 · 计算机科学 2021-04-15 Mariana Leite , Rafael Ferreira , David Semedo , João Magalhães

Vast amounts of human communication occurs online. These digital traces of natural human communication along with recent advances in natural language processing technology provide for computational analysis of these discussions. In the…

社会与信息网络 · 计算机科学 2023-04-10 Nicholas Botzer , Tim Weninger

Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within…

计算与语言 · 计算机科学 2022-11-15 Lanrui Wang , Jiangnan Li , Zheng Lin , Fandong Meng , Chenxu Yang , Weiping Wang , Jie Zhou

Conversational question answering systems often rely on semantic parsing to enable interactive information retrieval, which involves the generation of structured database queries from a natural language input. For information-seeking…

计算与语言 · 计算机科学 2024-01-04 Phillip Schneider , Manuel Klettner , Kristiina Jokinen , Elena Simperl , Florian Matthes
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