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In modular dialogue systems, natural language understanding (NLU) and natural language generation (NLG) are two critical components, where NLU extracts the semantics from the given texts and NLG is to construct corresponding natural…

计算与语言 · 计算机科学 2020-05-01 Shang-Yu Su , Chao-Wei Huang , Yun-Nung Chen

Recent hype surrounding the increasing sophistication of language processing models has renewed optimism regarding machines achieving a human-like command of natural language. Research in the area of natural language understanding (NLU) in…

计算与语言 · 计算机科学 2022-11-18 Lize Alberts

This paper introduces a novel approach to Dialogue State Tracking (DST) that leverages Large Language Models (LLMs) to generate natural language descriptions of dialogue states, moving beyond traditional slot-value representations.…

计算与语言 · 计算机科学 2025-03-13 Rafael Carranza , Mateo Alejandro Rojas

The advent of natural language understanding (NLU) benchmarks for English, such as GLUE and SuperGLUE allows new NLU models to be evaluated across a diverse set of tasks. These comprehensive benchmarks have facilitated a broad range of…

In the biomedical domain, the lack of sharable datasets often limit the possibility of developing natural language processing systems, especially dialogue applications and natural language understanding models. To overcome this issue, we…

计算与语言 · 计算机科学 2018-11-30 Antoine Neuraz , Leonardo Campillos Llanos , Anita Burgun , Sophie Rosset

Spoken Language Understanding (SLU) is a core component of conversational systems, enabling machines to interpret user utterances. Despite its importance, developing effective SLU systems remains challenging due to the scarcity of labeled…

计算与语言 · 计算机科学 2026-02-12 Yan Xie , Yibo Cui , Liang Xie , Erwei Yin

Accurate multi-turn intent classification is essential for advancing conversational AI systems. However, challenges such as the scarcity of comprehensive datasets and the complexity of contextual dependencies across dialogue turns hinder…

计算与语言 · 计算机科学 2024-11-20 Junhua Liu , Yong Keat Tan , Bin Fu , Kwan Hui Lim

End-to-end spoken language understanding (SLU) predicts intent directly from audio using a single model. It promises to improve the performance of assistant systems by leveraging acoustic information lost in the intermediate textual…

This work investigates spoken language understanding (SLU) systems in the scenario when the semantic information is extracted directly from the speech signal by means of a single end-to-end neural network model. Two SLU tasks are…

计算与语言 · 计算机科学 2019-10-29 Natalia Tomashenko , Antoine Caubriere , Yannick Esteve , Antoine Laurent , Emmanuel Morin

Integrating machine learning (ML) into customer service chatbots enhances their ability to understand and respond to user queries, ultimately improving service performance. However, they may appear artificial to some users and affecting…

人工智能 · 计算机科学 2024-09-30 Nurul Ain Nabilah Mohd Isa , Siti Nuraishah Agos Jawaddi , Azlan Ismail

We present MT-DNN, an open-source natural language understanding (NLU) toolkit that makes it easy for researchers and developers to train customized deep learning models. Built upon PyTorch and Transformers, MT-DNN is designed to facilitate…

In a modern spoken language understanding (SLU) system, the natural language understanding (NLU) module takes interpretations of a speech from the automatic speech recognition (ASR) module as the input. The NLU module usually uses the first…

计算与语言 · 计算机科学 2020-01-16 Mingda Li , Weitong Ruan , Xinyue Liu , Luca Soldaini , Wael Hamza , Chengwei Su

In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…

计算与语言 · 计算机科学 2023-08-29 Wen-Yu Chang , Yun-Nung Chen

Recent studies leverage large language models with multi-tasking capabilities, using natural language prompts to guide the model's behavior and surpassing performance of task-specific models. Motivated by this, we ask: can we build a single…

We present a new neural architecture for wide-coverage Natural Language Understanding in Spoken Dialogue Systems. We develop a hierarchical multi-task architecture, which delivers a multi-layer representation of sentence meaning (i.e.,…

计算与语言 · 计算机科学 2019-10-03 Andrea Vanzo , Emanuele Bastianelli , Oliver Lemon

We present DIALIGHT, a toolkit for developing and evaluating multilingual Task-Oriented Dialogue (ToD) systems which facilitates systematic evaluations and comparisons between ToD systems using fine-tuning of Pretrained Language Models…

计算与语言 · 计算机科学 2024-01-05 Songbo Hu , Xiaobin Wang , Zhangdie Yuan , Anna Korhonen , Ivan Vulić

State-of-the-art natural language processing systems rely on supervision in the form of annotated data to learn competent models. These models are generally trained on data in a single language (usually English), and cannot be directly used…

In the realm of dialogue systems, user simulation techniques have emerged as a game-changer, redefining the evaluation and enhancement of task-oriented dialogue (TOD) systems. These methods are crucial for replicating real user…

Learning intents and slot labels from user utterances is a fundamental step in all spoken language understanding (SLU) and dialog systems. State-of-the-art neural network based methods, after deployment, often suffer from performance…

计算与语言 · 计算机科学 2018-09-19 Avik Ray , Yilin Shen , Hongxia Jin

While recently developed NLP explainability methods let us open the black box in various ways (Madsen et al., 2022), a missing ingredient in this endeavor is an interactive tool offering a conversational interface. Such a dialogue system…

计算与语言 · 计算机科学 2023-10-24 Nils Feldhus , Qianli Wang , Tatiana Anikina , Sahil Chopra , Cennet Oguz , Sebastian Möller