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Natural language understanding (NLU) and natural language generation (NLG) are two fundamental and related tasks in building task-oriented dialogue systems with opposite objectives: NLU tackles the transformation from natural language to…

计算与语言 · 计算机科学 2020-06-16 Bo-Hsiang Tseng , Jianpeng Cheng , Yimai Fang , David Vandyke

In recent years, fostered by deep learning technologies and by the high demand for conversational AI, various approaches have been proposed that address the capacity to elicit and understand user's needs in task-oriented dialogue systems.…

计算与语言 · 计算机科学 2020-11-03 Samuel Louvan , Bernardo Magnini

Current research in dialogue systems is focused on conversational assistants working on short conversations in either task-oriented or open domain settings. In this paper, we focus on improving task-based conversational assistants online,…

计算与语言 · 计算机科学 2021-10-06 Ruijie Zhou , Soham Deshmukh , Jeremiah Greer , Charles Lee

Concept tagging is a type of structured learning needed for natural language understanding (NLU) systems. In this task, meaning labels from a domain ontology are assigned to word sequences. In this paper, we review the algorithms developed…

计算与语言 · 计算机科学 2018-07-30 Jacopo Gobbi , Evgeny Stepanov , Giuseppe Riccardi

Large-scale pre-trained language models have shown impressive results on language understanding benchmarks like GLUE and SuperGLUE, improving considerably over other pre-training methods like distributed representations (GloVe) and purely…

计算与语言 · 计算机科学 2020-05-12 Tanja Bunk , Daksh Varshneya , Vladimir Vlasov , Alan Nichol

In the age of large-scale language models, benchmarks like the Massive Multitask Language Understanding (MMLU) have been pivotal in pushing the boundaries of what AI can achieve in language comprehension and reasoning across diverse…

Dialogue Topic Segmentation (DTS) aims to divide dialogues into coherent segments. DTS plays a crucial role in various NLP downstream tasks, but suffers from chronic problems: data shortage, labeling ambiguity, and incremental complexity of…

计算与语言 · 计算机科学 2025-05-28 Seungmin Lee , Yongsang Yoo , Minhwa Jung , Min Song

Spoken Language Understanding (SLU) is a key component of goal oriented dialogue systems that would parse user utterances into semantic frame representations. Traditionally SLU does not utilize the dialogue history beyond the previous…

计算与语言 · 计算机科学 2017-07-11 Ankur Bapna , Gokhan Tur , Dilek Hakkani-Tur , Larry Heck

Modern task-oriented dialogue (TOD) systems increasingly rely on large language model (LLM) agents, leveraging Retrieval-Augmented Generation (RAG) and long-context capabilities for long-term memory utilization. However, these methods are…

计算与语言 · 计算机科学 2025-08-14 Yiming Du , Bingbing Wang , Yang He , Bin Liang , Baojun Wang , Zhongyang Li , Lin Gui , Jeff Z. Pan , Ruifeng Xu , Kam-Fai Wong

Natural language understanding typically maps single utterances to a dual level semantic frame, sentence level intent and slot labels at the word level. The best performing models force explicit interaction between intent detection and slot…

计算与语言 · 计算机科学 2023-05-30 Henry Weld , Sijia Hu , Siqu Long , Josiah Poon , Soyeon Caren Han

Despite the fact that data imbalance is becoming more and more common in real-world Spoken Language Understanding (SLU) applications, it has not been studied extensively in the literature. To the best of our knowledge, this paper presents…

音频与语音处理 · 电气工程与系统科学 2020-08-07 Judith Gaspers , Quynh Do , Fabian Triefenbach

For companies with customer service, mapping intents inside their conversational data is crucial in building applications based on natural language understanding (NLU). Nevertheless, there is no established automated technique to gather the…

计算与语言 · 计算机科学 2022-08-31 Jean-Philippe Corbeil , Mia Taige Li , Hadi Abdi Ghavidel

Spoken language understanding (SLU) treats automatic speech recognition (ASR) and natural language understanding (NLU) as a unified task and usually suffers from data scarcity. We exploit an ASR and NLU joint training method based on meta…

音频与语音处理 · 电气工程与系统科学 2022-06-28 Yingying Gao , Junlan Feng , Chao Deng , Shilei Zhang

Natural Language Understanding (NLU) is a basic task in Natural Language Processing (NLP). The evaluation of NLU capabilities has become a trending research topic that attracts researchers in the last few years, resulting in the development…

计算与语言 · 计算机科学 2025-07-29 Khloud AL Jallad , Nada Ghneim , Ghaida Rebdawi

Spoken Language Understanding (SLU) mainly involves two tasks, intent detection and slot filling, which are generally modeled jointly in existing works. However, most existing models fail to fully utilize co-occurrence relations between…

计算与语言 · 计算机科学 2019-09-17 Yijin Liu , Fandong Meng , Jinchao Zhang , Jie Zhou , Yufeng Chen , Jinan Xu

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

人工智能 · 计算机科学 2024-06-21 Lucas Druart , Valentin Vielzeuf , Yannick Estève

Natural language generators (NLGs) for task-oriented dialogue typically take a meaning representation (MR) as input. They are trained end-to-end with a corpus of MR/utterance pairs, where the MRs cover a specific set of dialogue acts and…

计算与语言 · 计算机科学 2020-10-02 Lena Reed , Vrindavan Harrison , Shereen Oraby , Dilek Hakkani-Tur , Marilyn Walker

Research interest in task-oriented dialogs has increased as systems such as Google Assistant, Alexa and Siri have become ubiquitous in everyday life. However, the impact of academic research in this area has been limited by the lack of…

Large language models (LLMs) such as ChatGPT are fine-tuned on large and diverse instruction-following corpora, and can generalize to new tasks. However, those instruction-tuned LLMs often perform poorly in specialized medical natural…

End-to-end spoken language understanding (SLU) has recently attracted increasing interest. Compared to the conventional tandem-based approach that combines speech recognition and language understanding as separate modules, the new approach…

计算与语言 · 计算机科学 2021-07-20 Nihal Potdar , Anderson R. Avila , Chao Xing , Dong Wang , Yiran Cao , Xiao Chen