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Dialogue state tracking (DST) plays an important role in task-oriented dialogue systems. However, collecting a large amount of turn-by-turn annotated dialogue data is costly and inefficient. In this paper, we propose a novel turn-level…

计算与语言 · 计算机科学 2023-10-24 Zihan Zhang , Meng Fang , Fanghua Ye , Ling Chen , Mohammad-Reza Namazi-Rad

Estimation of a model's confidence on its outputs is critical for Conversational AI systems based on large language models (LLMs), especially for reducing hallucination and preventing over-reliance. In this work, we provide an exhaustive…

计算与语言 · 计算机科学 2024-09-24 Yi-Jyun Sun , Suvodip Dey , Dilek Hakkani-Tur , Gokhan Tur

Designed for tracking user goals in dialogues, a dialogue state tracker is an essential component in a dialogue system. However, the research of dialogue state tracking has largely been limited to unimodality, in which slots and slot values…

人工智能 · 计算机科学 2022-06-17 Hung Le , Nancy F. Chen , Steven C. H. Hoi

Scalability for handling unknown slot values is a important problem in dialogue state tracking (DST). As far as we know, previous scalable DST approaches generally rely on either the candidate generation from slot tagging output or the span…

计算与语言 · 计算机科学 2021-06-18 Puhai Yang , Heyan Huang , Xianling Mao

Dialogue State Tracking (DST) is an essential element of conversational AI with the objective of deeply understanding the conversation context and leading it toward answering user requests. Due to high demands for open-domain and multi-turn…

计算与语言 · 计算机科学 2025-10-02 Samin Mahdipour Aghabagher , Saeedeh Momtazi

With the demanding need for deploying dialogue systems in new domains with less cost, zero-shot dialogue state tracking (DST), which tracks user's requirements in task-oriented dialogues without training on desired domains, draws attention…

计算与语言 · 计算机科学 2023-02-28 Ruolin Su , Jingfeng Yang , Ting-Wei Wu , Biing-Hwang Juang

An important yet rarely tackled problem in dialogue state tracking (DST) is scalability for dynamic ontology (e.g., movie, restaurant) and unseen slot values. We focus on a specific condition, where the ontology is unknown to the state…

计算与语言 · 计算机科学 2019-07-09 Guan-Lin Chao , Ian Lane

We demonstrate substantial performance gains in zero-shot dialogue state tracking (DST) by enhancing training data diversity through synthetic data generation. Existing DST datasets are severely limited in the number of application domains…

计算与语言 · 计算机科学 2024-06-14 James D. Finch , Jinho D. Choi

Dialogue State Tracking (DST) is crucial for understanding user needs and executing appropriate system actions in task-oriented dialogues. Majority of existing DST methods are designed to work within predefined ontologies and assume the…

计算与语言 · 计算机科学 2025-03-11 Abdulfattah Safa , Gözde Gül Şahin

Task-oriented conversational systems often use dialogue state tracking to represent the user's intentions, which involves filling in values of pre-defined slots. Many approaches have been proposed, often using task-specific architectures…

计算与语言 · 计算机科学 2021-09-17 Chia-Hsuan Lee , Hao Cheng , Mari Ostendorf

Dialogue State Tracking (DST) is a key part of task-oriented dialogue systems, identifying important information in conversations. However, its accuracy drops significantly in spoken dialogue environments due to named entity errors from…

计算与语言 · 计算机科学 2025-10-31 Jihyun Lee , Solee Im , Wonjun Lee , Gary Geunbae Lee

MultiWOZ is one of the most popular multi-domain task-oriented dialog datasets, containing 10K+ annotated dialogs covering eight domains. It has been widely accepted as a benchmark for various dialog tasks, e.g., dialog state tracking…

计算与语言 · 计算机科学 2022-02-16 Kun Qian , Ahmad Beirami , Zhouhan Lin , Ankita De , Alborz Geramifard , Zhou Yu , Chinnadhurai Sankar

Dialogue state tracking (DST) plays a key role in task-oriented dialogue systems to monitor the user's goal. In general, there are two strategies to track a dialogue state: predicting it from scratch and updating it from previous state. The…

计算与语言 · 计算机科学 2021-06-01 Puhai Yang , Heyan Huang , Xian-Ling Mao

Current metrics for evaluating Dialogue State Tracking (DST) systems exhibit three primary limitations. They: i) erroneously presume a uniform distribution of slots throughout the dialog, ii) neglect to assign partial scores for individual…

计算与语言 · 计算机科学 2024-03-19 Taha Aksu , Nancy F. Chen

Dialogue state tracking is a key part of a task-oriented dialogue system, which estimates the user's goal at each turn of the dialogue. In this paper, we propose the Point-Or-Generate Dialogue State Tracker (POGD). POGD solves the dialogue…

计算与语言 · 计算机科学 2020-08-11 Song Xiaohui , Hu Songlin

In goal-oriented dialog systems, belief trackers estimate the probability distribution of slot-values at every dialog turn. Previous neural approaches have modeled domain- and slot-dependent belief trackers, and have difficulty in adding…

计算与语言 · 计算机科学 2019-07-18 Hwaran Lee , Jinsik Lee , Tae-Yoon Kim

Dialogue state tracking is an important component in task-oriented dialogue systems to identify users' goals and requests as a dialogue proceeds. However, as most previous models are dependent on dialogue slots, the model complexity soars…

计算与语言 · 计算机科学 2019-09-27 Chenguang Zhu , Michael Zeng , Xuedong Huang

Existing approaches to dialogue state tracking rely on pre-defined ontologies consisting of a set of all possible slot types and values. Though such approaches exhibit promising performance on single-domain benchmarks, they suffer from…

人工智能 · 计算机科学 2019-10-21 Liliang Ren , Jianmo Ni , Julian McAuley

Sequence-to-sequence state-of-the-art systems for dialogue state tracking (DST) use the full dialogue history as input, represent the current state as a list with all the slots, and generate the entire state from scratch at each dialogue…

计算与语言 · 计算机科学 2024-10-17 Pietro Lesci , Yoshinari Fujinuma , Momchil Hardalov , Chao Shang , Yassine Benajiba , Lluis Marquez

In a spoken dialogue system, dialogue state tracker (DST) components track the state of the conversation by updating a distribution of values associated with each of the slots being tracked for the current user turn, using the interactions…

计算与语言 · 计算机科学 2019-07-29 Rylan Conway , Lambert Mathias