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To meet the demands of content moderation, online platforms have resorted to automated systems. Newer forms of real-time engagement($\textit{e.g.}$, users commenting on live streams) on platforms like Twitch exert additional pressures on…

计算与语言 · 计算机科学 2025-06-11 Prarabdh Shukla , Wei Yin Chong , Yash Patel , Brennan Schaffner , Danish Pruthi , Arjun Bhagoji

We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…

数据结构与算法 · 计算机科学 2023-10-17 Cynthia Dwork , Chris Hays , Jon Kleinberg , Manish Raghavan

We present CommentWatcher, an open source tool aimed at analyzing discussions on web forums. Constructed as a web platform, CommentWatcher features automatic mass fetching of user posts from forum on multiple sites, extracting topics,…

计算与语言 · 计算机科学 2015-04-29 Marian-Andrei Rizoiu , Adrien Guille , Julien Velcin

People form judgments and make decisions based on the information that they observe. A growing portion of that information is not only provided, but carefully curated by social media platforms. Although lawmakers largely agree that…

计算机与社会 · 计算机科学 2023-04-21 Sarah H. Cen , Aleksander Madry , Devavrat Shah

The rapid development of the Internet has profoundly changed human life. Humans are increasingly expressing themselves and interacting with others on social media platforms. However, although artificial intelligence technology has been…

计算与语言 · 计算机科学 2024-07-11 Haochen Xue , Chong Zhang , Chengzhi Liu , Fangyu Wu , Xiaobo Jin

We are at the beginning of a shift in how content is created and exchanged over the web. While content was previously created primarily by a small set of entities, today, individual users -- empowered by devices like digital cameras and…

社会与信息网络 · 计算机科学 2015-03-19 Fangfei Zhou , Liang Zhang , Eric Franco , Richard Revis , Alan Mislove , Ravi Sundaram

Personalized recommendation algorithms deliver content to the user on most major social media platforms. While these algorithms are crucial for helping users find relevant content, users lack meaningful control over them. This reduces…

人机交互 · 计算机科学 2025-09-25 Frederick Choi , Eshwar Chandrasekharan

The rise of a trending topic on Twitter or Facebook leads to the temporal emergence of a set of users currently interested in that topic. Given the temporary nature of the links between these users, being able to dynamically identify…

社会与信息网络 · 计算机科学 2017-07-28 Lorena Recalde , David F. Nettleton , Ricardo Baeza-Yates , Ludovico Boratto

As an integral part of source code files, code comments help improve program readability and comprehension. However, developers sometimes do not comment on their program code adequately due to the incurred extra efforts, lack of relevant…

软件工程 · 计算机科学 2019-07-31 Xiaotao Song , Hailong Sun , Xu Wang , Jiafei Yan

User-generated content (UGC) on social media platforms is vulnerable to incitements and manipulations, necessitating effective regulations. To address these challenges, those platforms often deploy automated content moderators tasked with…

机器学习 · 计算机科学 2025-07-29 Saba Ahmadi , Avrim Blum , Haifeng Xu , Fan Yao

Past research shows that users benefit from systems that support them in their writing and exploration tasks. The autosuggestion feature of Web search engines is an example of such a system: It helps users in formulating their queries by…

计算机与社会 · 计算机科学 2022-06-29 Timothy J. Hazen , Alexandra Olteanu , Gabriella Kazai , Fernando Diaz , Michael Golebiewski

Today, social media platforms are significant sources of news and political communication, but their role in spreading misinformation has raised significant concerns. In response, these platforms have implemented various content moderation…

计算机与社会 · 计算机科学 2026-04-21 Saeedeh Mohammadi , Taha Yasseri

Content moderation is a widely used strategy to prevent the dissemination of irregular information on social media platforms. Despite extensive research on developing automated models to support decision-making in content moderation, there…

社会与信息网络 · 计算机科学 2024-08-23 Wangjiaxuan Xin , Kanlun Wang , Zhe Fu , Lina Zhou

One of the most expensive parts of maintaining a modern information-sharing platform (e.g., web search, social network) is the task of content-moderation-at-scale. Content moderation is the binary task of determining whether or not a given…

信息检索 · 计算机科学 2020-10-22 Gregory Coppola

Generative AI is altering how we work, learn, communicate, and participate in online communities. How might online communities be changed by generative AI? To start addressing this question, we focused on online community moderators'…

计算机与社会 · 计算机科学 2025-10-21 Travis Lloyd , Joseph Reagle , Mor Naaman

Hate speech remains a pressing challenge on social media, where platform moderation often fails to protect targeted users. Personal moderation tools that let users decide how content is filtered can address some of these shortcomings.…

人机交互 · 计算机科学 2026-03-03 Anna Ricarda Luther , Hendrik Heuer , Stephanie Geise , Sebastian Haunss , Andreas Breiter

Platforms are increasingly relying on algorithms to curate the content within users' social media feeds. However, the growing prominence of proprietary, algorithmically curated feeds has concealed what factors influence the presentation of…

人机交互 · 计算机科学 2025-08-11 Jackie Chan , Fred Choi , Koustuv Saha , Eshwar Chandrasekharan

Comments play an important role within online creative communities because they make it possible to foster the production and improvement of authors' artifacts. We investigate how comment-based communication help shape members' behavior…

社会与信息网络 · 计算机科学 2021-07-30 Fabio Calefato , Giuseppe Iaffaldano , Filippo Lanubile , Antonio Lategano , Nicole Novielli

As a YouTube channel grows, each video can potentially collect enormous amounts of comments that provide direct feedback from the viewers. These comments are a major means of understanding viewer expectations and improving channel…

信息检索 · 计算机科学 2023-06-05 Rhitabrat Pokharel , Dixit Bhatta

Moderation of reader comments is a significant problem for online news platforms. Here, we experiment with models for automatic moderation, using a dataset of comments from a popular Croatian newspaper. Our analysis shows that while…

计算与语言 · 计算机科学 2021-09-22 Elaine Zosa , Ravi Shekhar , Mladen Karan , Matthew Purver