相关论文: Augmenting Customer Support with an NLP-based Rece…

ChatGPT, the AI-powered chatbot with a massive user base of hundreds of millions, has become a global phenomenon. However, the use of Conversational AI Systems (CAISs) like ChatGPT for research in the field of Social Simulation is still…

Automated coaching messages for weight control can save time and costs, but their repetitive, generic nature may limit their effectiveness compared to human coaching. Large language model (LLM) based artificial intelligence (AI) chatbots,…

Pre-trained Transformer-based models have achieved state-of-the-art performance for various Natural Language Processing (NLP) tasks. However, these models often have billions of parameters, and, thus, are too resource-hungry and…

The latest advancements in AI and deep learning have led to a breakthrough in large language model (LLM)-based agents such as GPT-4. However, many commercial conversational agent development tools are pipeline-based and have limitations in…

Language model pre-training, such as BERT, has achieved remarkable results in many NLP tasks. However, it is unclear why the pre-training-then-fine-tuning paradigm can improve performance and generalization capability across different…

In recent years, advancements in natural language processing (NLP) have been fueled by deep learning techniques, particularly through the utilization of powerful computing resources like GPUs and TPUs. Models such as BERT and GPT-3, trained…

AI enabled chat bots have recently been put to use to answer customer service queries, however it is a common feedback of users that bots lack a personal touch and are often unable to understand the real intent of the user's question. To…

Large pretrained masked language models have become state-of-the-art solutions for many NLP problems. While studies have shown that monolingual models produce better results than multilingual models, the training datasets must be…

In this paper we investigate the linguistic knowledge learned by a Neural Language Model (NLM) before and after a fine-tuning process and how this knowledge affects its predictions during several classification problems. We use a wide set…

Pre-trained language models have been dominating the field of natural language processing in recent years, and have led to significant performance gains for various complex natural language tasks. One of the most prominent pre-trained…

Emotional well-being significantly influences mental health and overall quality of life. As therapy chatbots become increasingly prevalent, their ability to comprehend and respond empathetically to users' emotions remains limited. This…

Modeling household-level trip generation is fundamental to accurate demand forecasting, traffic flow estimation, and urban system planning. Existing studies were mostly based on classical machine learning models with limited predictive…

We discuss the emerging new opportunity for building feedback-rich computational models of social systems using generative artificial intelligence. Referred to as Generative Agent-Based Models (GABMs), such individual-level models utilize…

Large-language-model (LLM) agents excel at reactive dialogue but struggle with proactive, goal-driven interactions due to myopic decoding and costly planning. We introduce DialogXpert, which leverages a frozen LLM to propose a small,…

Large language models (LLMs) are susceptible to persuasion, which can pose risks when models are faced with an adversarial interlocutor. We take a first step towards defending models against persuasion while also arguing that defense…

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Multilingual BERT (mBERT), a language model pre-trained on large multilingual corpora, has impressive zero-shot cross-lingual transfer capabilities and performs surprisingly well on zero-shot POS tagging and Named Entity Recognition (NER),…

Task-oriented dialogue systems often employ a Dialogue State Tracker (DST) to successfully complete conversations. Recent state-of-the-art DST implementations rely on schemata of diverse services to improve model robustness and handle…

This paper describes the systems submitted by team6 for ChatEval, the DSTC 11 Track 4 competition. We present three different approaches to predicting turn-level qualities of chatbot responses based on large language models (LLMs). We…

Peer-to-peer (P2P) lending connects borrowers and lenders through online platforms but suffers from significant information asymmetry, as lenders often lack sufficient data to assess borrowers' creditworthiness. This paper addresses this…