相关论文: Augmenting Customer Support with an NLP-based Rece…

The use of BERT, one of the most popular language models, has led to improvements in many Natural Language Processing (NLP) tasks. One such task is Named Entity Recognition (NER) i.e. automatic identification of named entities such as…

We present a refined approach to biomedical question-answering (QA) services by integrating large language models (LLMs) with Multi-BERT configurations. By enhancing the ability to process and prioritize vast amounts of complex biomedical…

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

Conversational data is essential in psychology because it can help researchers understand individuals cognitive processes, emotions, and behaviors. Utterance labelling is a common strategy for analyzing this type of data. The development of…

The feature matching is a basic step in matching different datasets. This article proposes shows a new hybrid model of a pretrained Natural Language Processing (NLP) based model called BERT used in parallel with a statistical model based on…

Natural language (NL) is arguably the most prevalent medium for expressing systems and software requirements. Detecting incompleteness in NL requirements is a major challenge. One approach to identify incompleteness is to compare…

In this paper, we study the problem of employing pre-trained language models for multi-turn response selection in retrieval-based chatbots. A new model, named Speaker-Aware BERT (SA-BERT), is proposed in order to make the model aware of the…

Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…

We introduce a data augmentation technique based on byte pair encoding and a BERT-like self-attention model to boost performance on spoken language understanding tasks. We compare and evaluate this method with a range of augmentation…

Adding linguistic information (syntax or semantics) to neural machine translation (NMT) has mostly focused on using point estimates from pre-trained models. Directly using the capacity of massive pre-trained contextual word embedding models…

Recent advances, such as GPT and BERT, have shown success in incorporating a pre-trained transformer language model and fine-tuning operation to improve downstream NLP systems. However, this framework still has some fundamental problems in…

This paper presents ChatCounselor, a large language model (LLM) solution designed to provide mental health support. Unlike generic chatbots, ChatCounselor is distinguished by its foundation in real conversations between consulting clients…

Large-scale language models (LLMs), such as ChatGPT, are becoming increasingly sophisticated and exhibit human-like capabilities, playing an essential role in assisting humans in a variety of everyday tasks. An important application of AI…

Artificial intelligence and natural language processing (NLP) are increasingly being used in customer service to interact with users and answer their questions. The goal of this systematic review is to examine existing research on the use…

Pre-trained models such as BERT are widely used in NLP tasks and are fine-tuned to improve the performance of various NLP tasks consistently. Nevertheless, the fine-tuned BERT model trained on our protocol corpus still has a weak…

Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…

The final frontier for simulation is the accurate representation of complex, real-world social systems. While agent-based modeling (ABM) seeks to study the behavior and interactions of agents within a larger system, it is unable to…

The Arabic language is a morphologically rich language with relatively few resources and a less explored syntax compared to English. Given these limitations, Arabic Natural Language Processing (NLP) tasks like Sentiment Analysis (SA), Named…

Multi-lingual contextualized embeddings, such as multilingual-BERT (mBERT), have shown success in a variety of zero-shot cross-lingual tasks. However, these models are limited by having inconsistent contextualized representations of…

Traditional end-of-quarter surveys often fail to provide instructors with timely, detailed, and actionable feedback about their teaching. In this paper, we explore how Large Language Model (LLM)-powered chatbots can reimagine the classroom…