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Recommendation dialogue systems aim to build social bonds with users and provide high-quality recommendations. This paper pushes forward towards a promising paradigm called target-driven recommendation dialogue systems, which is highly…

计算与语言 · 计算机科学 2022-08-09 Jian Wang , Dongding Lin , Wenjie Li

Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of system shortcomings. This paper presents a novel approach to…

计算与语言 · 计算机科学 2021-11-02 James D. Finch , Sarah E. Finch , Jinho D. Choi

We introduce end-to-end neural network based models for simulating users of task-oriented dialogue systems. User simulation in dialogue systems is crucial from two different perspectives: (i) automatic evaluation of different dialogue…

计算与语言 · 计算机科学 2018-11-13 Izzeddin Gur , Dilek Hakkani-Tur , Gokhan Tur , Pararth Shah

Intent detection is a key part of any Natural Language Understanding (NLU) system of a conversational assistant. Detecting the correct intent is essential yet difficult for email conversations where multiple directives and intents are…

计算与语言 · 计算机科学 2022-08-22 Soham Deshmukh , Charles Lee

Recently, research on open domain dialogue systems have attracted extensive interests of academic and industrial researchers. The goal of an open domain dialogue system is to imitate humans in conversations. Previous works on single turn…

计算与语言 · 计算机科学 2024-10-29 Wei-Nan Zhang , Yiming Cui , Kaiyan Zhang , Yifa Wang , Qingfu Zhu , Lingzhi Li , Ting Liu

Identifying intents from dialogue utterances forms an integral component of task-oriented dialogue systems. Intent-related tasks are typically formulated either as a classification task, where the utterances are classified into predefined…

计算与语言 · 计算机科学 2023-10-26 Bhavuk Singhal , Ashim Gupta , Shivasankaran V P , Amrith Krishna

Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited…

信息检索 · 计算机科学 2019-01-14 Chen Qu , Liu Yang , Bruce Croft , Yongfeng Zhang , Johanne R. Trippas , Minghui Qiu

Being able to generate informative and coherent dialogue responses is crucial when designing human-like open-domain dialogue systems. Encoder-decoder-based dialogue models tend to produce generic and dull responses during the decoding step…

计算与语言 · 计算机科学 2021-05-04 Ziming Li , Julia Kiseleva , Maarten de Rijke

Open-domain dialogue systems aim to generate relevant, informative and engaging responses. Seq2seq neural response generation approaches do not have explicit mechanisms to control the content or style of the generated response, and…

人工智能 · 计算机科学 2020-08-26 Behnam Hedayatnia , Karthik Gopalakrishnan , Seokhwan Kim , Yang Liu , Mihail Eric , Dilek Hakkani-Tur

Recent research has made impressive progress in single-turn dialogue modelling. In the multi-turn setting, however, current models are still far from satisfactory. One major challenge is the frequently occurred coreference and information…

计算与语言 · 计算机科学 2019-06-18 Hui Su , Xiaoyu Shen , Rongzhi Zhang , Fei Sun , Pengwei Hu , Cheng Niu , Jie Zhou

Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which,…

计算与语言 · 计算机科学 2019-11-12 Stéphane d'Ascoli , Alice Coucke , Francesco Caltagirone , Alexandre Caulier , Marc Lelarge

Document-grounded dialogue (DGD) uses documents as external knowledge for dialogue generation. Correctly understanding the dialogue context is crucial for selecting knowledge from the document and generating proper responses. In this paper,…

计算与语言 · 计算机科学 2024-10-22 Longxuan Ma , Jiapeng Li , Mingda Li , Wei-Nan Zhang , Ting Liu

Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…

计算与语言 · 计算机科学 2019-06-13 Weikang Wang , Jiajun Zhang , Qian Li , Mei-Yuh Hwang , Chengqing Zong , Zhifei Li

The focus of this work is to investigate unsupervised approaches to overcome quintessential challenges in designing task-oriented dialog schema: assigning intent labels to each dialog turn (intent clustering) and generating a set of intents…

计算与语言 · 计算机科学 2024-06-06 Jeiyoon Park , Yoonna Jang , Chanhee Lee , Heuiseok Lim

Learning goal-oriented dialogues by means of deep reinforcement learning has recently become a popular research topic. However, commonly used policy-based dialogue agents often end up focusing on simple utterances and suboptimal policies.…

机器学习 · 计算机科学 2020-05-26 Rui Zhao , Volker Tresp

Improving the emotional awareness of pre-trained language models is an emerging important problem for dialogue generation tasks. Although prior studies have introduced methods to improve empathetic dialogue generation, few have discussed…

计算与语言 · 计算机科学 2023-02-06 Yiren Liu , Halil Kilicoglu

We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with…

计算与语言 · 计算机科学 2020-10-20 Xueliang Zhao , Wei Wu , Can Xu , Chongyang Tao , Dongyan Zhao , Rui Yan

Intent detection is an essential component of task oriented dialogue systems. Over the years, extensive research has been conducted resulting in many state of the art models directed towards resolving user's intents in dialogue. A variety…

计算与语言 · 计算机科学 2018-12-10 Pratik Jayarao , Aman Srivastava

Recent works have shown that generative data augmentation, where synthetic samples generated from deep generative models complement the training dataset, benefit NLP tasks. In this work, we extend this approach to the task of dialog state…

计算与语言 · 计算机科学 2020-10-08 Kang Min Yoo , Hanbit Lee , Franck Dernoncourt , Trung Bui , Walter Chang , Sang-goo Lee

Pre-training models have been proved effective for a wide range of natural language processing tasks. Inspired by this, we propose a novel dialogue generation pre-training framework to support various kinds of conversations, including…

计算与语言 · 计算机科学 2020-05-01 Siqi Bao , Huang He , Fan Wang , Hua Wu , Haifeng Wang