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We deploy large language models (LLMs) as business development (BD) agents for persuasive price negotiation in online travel agencies (OTAs). The agent must follow a multi-stage Standard Operating Procedure (SOP) and strict guardrails (no…

计算与语言 · 计算机科学 2026-04-30 Xia Zeng , Yihan Chen , Luhui Liu , Chao Luo , Ye Chen , Zhuoran Zhuang

We propose a hierarchical reinforcement learning method, HIDIO, that can learn task-agnostic options in a self-supervised manner while jointly learning to utilize them to solve sparse-reward tasks. Unlike current hierarchical RL approaches…

机器学习 · 计算机科学 2022-08-10 Jesse Zhang , Haonan Yu , Wei Xu

Achieving seamless, human-like interaction remains a key challenge for full-duplex spoken dialogue models (SDMs). Reinforcement learning (RL) has substantially enhanced text- and vision-language models, while well-designed reward signals…

人工智能 · 计算机科学 2026-04-17 Yifu Chen , Shengpeng Ji , Zhengqing Liu , Qian Chen , Wen Wang , Ziqing Wang , Yangzhuo Li , Tianle Liang , Zhou Zhao

Robot assistants for older adults and people with disabilities need to interact with their users in collaborative tasks. The core component of these systems is an interaction manager whose job is to observe and assess the task, and infer…

机器人学 · 计算机科学 2024-08-26 Afagh Mehri Shervedani , Siyu Li , Natawut Monaikul , Bahareh Abbasi , Barbara Di Eugenio , Milos Zefran

It is difficult to train a personalized task-oriented dialogue system because the data collected from each individual is often insufficient. Personalized dialogue systems trained on a small dataset can overfit and make it difficult to adapt…

人工智能 · 计算机科学 2017-05-29 Kaixiang Mo , Shuangyin Li , Yu Zhang , Jiajun Li , Qiang Yang

Reading to act is a prevalent but challenging task which requires the ability to reason from a concise instruction. However, previous works face the semantic mismatch between the low-level actions and the high-level language descriptions…

人工智能 · 计算机科学 2021-10-14 Kai Wang , Zhonghao Wang , Mo Yu , Humphrey Shi

This paper describes a novel method by which a spoken dialogue system can learn to choose an optimal dialogue strategy from its experience interacting with human users. The method is based on a combination of reinforcement learning and…

人工智能 · 计算机科学 2011-06-02 M. A. Walker

Effective conversational agents like large language models (LLMs) must personalize their interactions to adapt to user preferences, personalities, and attributes across diverse domains like education and healthcare. Current methods like…

计算与语言 · 计算机科学 2025-10-03 Yanming Wan , Jiaxing Wu , Marwa Abdulhai , Lior Shani , Natasha Jaques

The potential of reinforcement learning (RL) to deliver aligned and performant agents is partially bottlenecked by the reward engineering problem. One alternative to heuristic trial-and-error is preference-based RL (PbRL), where a reward…

机器学习 · 计算机科学 2021-12-22 Tom Bewley , Freddy Lecue

Conveying complex objectives to reinforcement learning (RL) agents can often be difficult, involving meticulous design of reward functions that are sufficiently informative yet easy enough to provide. Human-in-the-loop RL methods allow…

机器学习 · 计算机科学 2021-06-10 Kimin Lee , Laura Smith , Pieter Abbeel

We provide a framework for accelerating reinforcement learning (RL) algorithms by heuristics constructed from domain knowledge or offline data. Tabula rasa RL algorithms require environment interactions or computation that scales with the…

机器学习 · 计算机科学 2021-11-23 Ching-An Cheng , Andrey Kolobov , Adith Swaminathan

Automatic optimization of spoken dialog management policies that are robust to environmental noise has long been the goal for both academia and industry. Approaches based on reinforcement learning have been proved to be effective. However,…

人机交互 · 计算机科学 2016-11-18 Hang Ren , Weiqun Xu , Yonghong Yan

Optimization of hyper-parameters in reinforcement learning (RL) algorithms is a key task, because they determine how the agent will learn its policy by interacting with its environment, and thus what data is gathered. In this work, an…

机器学习 · 计算机科学 2019-09-19 Juan Cruz Barsce , Jorge A. Palombarini , Ernesto Martínez

Reinforcement learning is a promising framework for solving control problems, but its use in practical situations is hampered by the fact that reward functions are often difficult to engineer. Specifying goals and tasks for autonomous…

机器学习 · 计算机科学 2019-02-22 Justin Fu , Anoop Korattikara , Sergey Levine , Sergio Guadarrama

Reinforcement learning (RL) has achieved tremendous success as a general framework for learning how to make decisions. However, this success relies on the interactive hand-tuning of a reward function by RL experts. On the other hand,…

机器学习 · 计算机科学 2020-11-24 Letian Chen , Rohan Paleja , Muyleng Ghuy , Matthew Gombolay

Inverse reinforcement learning (IRL) addresses the problem of recovering a task description given a demonstration of the optimal policy used to solve such a task. The optimal policy is usually provided by an expert or teacher, making IRL…

机器学习 · 计算机科学 2012-02-09 Héctor Ratia , Luis Montesano , Ruben Martinez-Cantin

Autonomous agents must often deal with conflicting requirements, such as completing tasks using the least amount of time/energy, learning multiple tasks, or dealing with multiple opponents. In the context of reinforcement learning~(RL),…

机器学习 · 计算机科学 2019-10-30 Santiago Paternain , Luiz F. O. Chamon , Miguel Calvo-Fullana , Alejandro Ribeiro

This paper addresses the problem of learning optimal control policies for systems with uncertain dynamics and high-level control objectives specified as Linear Temporal Logic (LTL) formulas. Uncertainty is considered in the workspace…

机器人学 · 计算机科学 2024-10-17 Yiannis Kantaros , Jun Wang

A chatbot that converses like a human should be goal-oriented (i.e., be purposeful in conversation), which is beyond language generation. However, existing dialogue systems often heavily rely on cumbersome hand-crafted rules or costly…

计算与语言 · 计算机科学 2020-05-27 Jianfeng Liu , Feiyang Pan , Ling Luo

Conventionally, generation of natural language for dialogue agents may be viewed as a statistical learning problem: determine the patterns in human-provided data and generate appropriate responses with similar statistical properties.…

计算与语言 · 计算机科学 2022-04-19 Siddharth Verma , Justin Fu , Mengjiao Yang , Sergey Levine