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Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

计算与语言 · 计算机科学 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

What kind of internal mechanisms might Transformers use to conduct fluid, natural-sounding conversations? Prior work has illustrated by construction how Transformers can solve various synthetic tasks, such as sorting a list or recognizing…

计算与语言 · 计算机科学 2025-02-13 Dan Friedman , Abhishek Panigrahi , Danqi Chen

Educational chatbots come with a promise of interactive and personalized learning experiences, yet their development has been limited by the restricted free interaction capabilities of available platforms and the difficulty of encoding…

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

计算与语言 · 计算机科学 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

This paper introduces ChatbotManip, a novel dataset for studying manipulation in Chatbots. It contains simulated generated conversations between a chatbot and a (simulated) user, where the chatbot is explicitly asked to showcase…

计算与语言 · 计算机科学 2026-05-12 Jack Contro , Simrat Deol , Yulan He , Martim Brandão

As artificial intelligence (AI) becomes a prominent part of modern life, AI literacy is becoming important for all citizens, not just those in technology careers. Previous research in AI education materials has largely focused on the…

计算与语言 · 计算机科学 2022-12-16 Kate Pearce , Sharifa Alghowinem , Cynthia Breazeal

Domain specific chatbot applications often involve multi step interactions, such as refining search filters, selecting multiple items, or performing comparisons. Traditional graphical user interfaces (GUIs) handle these workflows by…

Names are deeply tied to human identity. They can serve as markers of individuality, cultural heritage, and personal history. However, using names as a core indicator of identity can lead to over-simplification of complex identities. When…

计算与语言 · 计算机科学 2025-03-11 Siddhesh Pawar , Arnav Arora , Lucie-Aimée Kaffee , Isabelle Augenstein

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

人机交互 · 计算机科学 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh

Human feedback data is a critical component in developing language models. However, collecting this feedback is costly and ultimately not scalable. Inspired by the way human interlocutors provide spontaneous unsolicited feedback to each…

计算与语言 · 计算机科学 2025-03-04 Shachar Don-Yehiya , Leshem Choshen , Omri Abend

Many practical applications of dialogue technology require the generation of responses according to a particular developer-specified persona. While a variety of personas can be elicited from recent large language models, the opaqueness and…

人工智能 · 计算机科学 2023-10-11 Benjamin Kane , Lenhart Schubert

With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

计算与语言 · 计算机科学 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…

人机交互 · 计算机科学 2023-01-18 Geovana Ramos Sousa Silva , Edna Dias Canedo

A chatbot's personality design is key to interaction quality. As chatbots evolved from rule-based systems to those powered by large language models (LLMs), evaluating the effectiveness of their personality design has become increasingly…

人机交互 · 计算机科学 2025-08-11 Huiqi Zou , Pengda Wang , Zihan Yan , Tianjun Sun , Ziang Xiao

Individual user profiles and interaction histories play a significant role in providing customized experiences in real-world applications such as chatbots, social media, retail, and education. Adaptive user representation learning by…

机器学习 · 计算机科学 2022-02-15 Ruixue Lian , Che-Wei Huang , Yuqing Tang , Qilong Gu , Chengyuan Ma , Chenlei Guo

This paper presents the iterative development of Habit Coach, a GPT-based chatbot designed to support users in habit change through personalized interaction. Employing a user-centered design approach, we developed the chatbot using a…

Millions of users now design personalized LLM-based chatbots that shape their daily interactions, yet they can only roughly anticipate how their design choices will manifest as behaviors in deployment. This opacity is consequential:…

人机交互 · 计算机科学 2025-11-25 Sheer Karny , Anthony Baez , Pat Pataranutaporn

In recent years, several high-performance conversational systems have been proposed based on the Transformer encoder-decoder model. Although previous studies analyzed the effects of the model parameters and the decoding method on subjective…

As we build towards developing interactive systems that can recognize human emotional states and respond to individual needs more intuitively and empathetically in more personalized and context-aware computing time. This is especially…

人机交互 · 计算机科学 2024-06-25 Rahul Islam , Sang Won Bae

Efforts have been made to make machines converse like humans in the past few decades. The recent techniques of Large Language Models (LLMs) make it possible to have human-like conversations with machines, but LLM's flaws of lacking…

计算机科学中的逻辑 · 计算机科学 2025-02-14 Yankai Zeng