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The sequential process of conceptualization and instantiation is essential to generalizable commonsense reasoning as it allows the application of existing knowledge to unfamiliar scenarios. However, existing works tend to undervalue the…

Task-oriented dialog systems need to know when a query falls outside their range of supported intents, but current text classification corpora only define label sets that cover every example. We introduce a new dataset that includes queries…

Task oriented Dialogue Systems generally employ intent detection systems in order to map user queries to a set of pre-defined intents. However, user queries appearing in natural language can be easily ambiguous and hence such a direct…

人工智能 · 计算机科学 2024-12-09 Kaustubh D. Dhole

Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…

计算与语言 · 计算机科学 2021-04-05 Derek Chen , Howard Chen , Yi Yang , Alex Lin , Zhou Yu

Understanding and characterizing how people interact in information-seeking conversations is crucial in developing conversational search systems. In this paper, we introduce a new dataset designed for this purpose and use it to analyze…

信息检索 · 计算机科学 2018-04-25 Chen Qu , Liu Yang , W. Bruce Croft , Johanne R. Trippas , Yongfeng Zhang , Minghui Qiu

Dialogue intent classification aims to identify the underlying purpose or intent of a user's input in a conversation. Current intent classification systems encounter considerable challenges, primarily due to the vast number of possible…

计算与语言 · 计算机科学 2024-12-23 Gyutae Park , Ingeol Baek , ByeongJeong Kim , Joongbo Shin , Hwanhee Lee

A huge number of multi-participant dialogues happen online every day, which leads to difficulty in understanding the nature of dialogue dynamics for both humans and machines. Dialogue disentanglement aims at separating an entangled dialogue…

计算与语言 · 计算机科学 2023-02-17 Jingsheng Gao , Zeyu Li , Suncheng Xiang , Ting Liu , Yuzhuo Fu

The standard task-oriented dialogue pipeline uses intent classification and slot-filling to interpret user utterances. While this approach can handle a wide range of queries, it does not extract the information needed to handle more complex…

计算与语言 · 计算机科学 2022-10-25 Andrew Lee , Zhenguo Chen , Kevin Leach , Jonathan K. Kummerfeld

Task oriented dialog systems typically first parse user utterances to semantic frames comprised of intents and slots. Previous work on task oriented intent and slot-filling work has been restricted to one intent per query and one slot label…

计算与语言 · 计算机科学 2018-10-19 Sonal Gupta , Rushin Shah , Mrinal Mohit , Anuj Kumar , Mike Lewis

This paper addresses the problem of dialogue reasoning with contextualized commonsense inference. We curate CICERO, a dataset of dyadic conversations with five types of utterance-level reasoning-based inferences: cause, subsequent event,…

计算与语言 · 计算机科学 2022-04-08 Deepanway Ghosal , Siqi Shen , Navonil Majumder , Rada Mihalcea , Soujanya Poria

Conversational systems are of primary interest in the AI community. Chatbots are increasingly being deployed to provide round-the-clock support and to increase customer engagement. Many of the commercial bot building frameworks follow a…

计算与语言 · 计算机科学 2021-01-19 Ajay Chatterjee , Shubhashis Sengupta

This paper advances the state of the art in text understanding of medical guidelines by releasing two new annotated clinical guidelines datasets, and establishing baselines for using machine learning to extract condition-action pairs. In…

计算与语言 · 计算机科学 2017-06-23 Hossein Hematialam , Wlodek Zadrozny

Many studies on dialog emotion analysis focus on utterance-level emotion only. These models hence are not optimized for dialog-level emotion detection, i.e. to predict the emotion category of a dialog as a whole. More importantly, these…

计算与语言 · 计算机科学 2022-03-24 Yequan Wang , Xuying Meng , Yiyi Liu , Aixin Sun , Yao Wang , Yinhe Zheng , Minlie Huang

Structured knowledge is important for many AI applications. Commonsense knowledge, which is crucial for robust human-centric AI, is covered by a small number of structured knowledge projects. However, they lack knowledge about human traits…

计算与语言 · 计算机科学 2023-05-11 Tuan-Phong Nguyen , Simon Razniewski , Aparna Varde , Gerhard Weikum

Disentangling conversations mixed together in a single stream of messages is a difficult task, made harder by the lack of large manually annotated datasets. We created a new dataset of 77,563 messages manually annotated with reply-structure…

Statistical spoken dialogue systems usually rely on a single- or multi-domain dialogue model that is restricted in its capabilities of modelling complex dialogue structures, e.g., relations. In this work, we propose a novel dialogue model…

Conversation designers continue to face significant obstacles when creating production quality task-oriented dialogue systems. The complexity and cost involved in schema development and data collection is often a major barrier for such…

计算与语言 · 计算机科学 2022-11-11 Makesh Narsimhan Sreedhar , Christopher Parisien

While interacting with chatbots, users may elicit multiple intents in a single dialogue utterance. Instead of training a dedicated multi-intent detection model, we propose DialogUSR, a dialogue utterance splitting and reformulation task…

计算与语言 · 计算机科学 2022-10-21 Haoran Meng , Zheng Xin , Tianyu Liu , Zizhen Wang , He Feng , Binghuai Lin , Xuemin Zhao , Yunbo Cao , Zhifang Sui

Classic pipeline models for task-oriented dialogue system require explicit modeling the dialogue states and hand-crafted action spaces to query a domain-specific knowledge base. Conversely, sequence-to-sequence models learn to map dialogue…

计算与语言 · 计算机科学 2018-06-13 Haoyang Wen , Yijia Liu , Wanxiang Che , Libo Qin , Ting Liu

Background and Aims: Large language models (LLMs) have shown remarkable generalization and transfer capabilities by learning from vast corpora of text and web data. Their semantic representations allow cross-task knowledge transfer and…

机器学习 · 计算机科学 2025-09-25 Yuqi Jin , Zhenhao Shuai , Zihan Hu , Weiteng Zhang , Weihao Xie , Jianwei Shuai , Xian Shen , Zhen Feng
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