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Automatic optimization of spoken dialog management policies that are robust to environmental noise has long been the goal for both academia and industry. Approaches based on reinforcement learning have been proved to be effective. However,…

人机交互 · 计算机科学 2016-11-18 Hang Ren , Weiqun Xu , Yonghong Yan

Despite many recent advances for the design of dialogue systems, a true bottleneck remains the acquisition of data required to train its components. Unlike many other language processing applications, dialogue systems require interactions…

计算与语言 · 计算机科学 2018-10-03 Matthieu Riou , Bassam Jabaian , Stéphane Huet , Fabrice Lefèvre

Dialog policy decides what and how a task-oriented dialog system will respond, and plays a vital role in delivering effective conversations. Many studies apply Reinforcement Learning to learn a dialog policy with the reward function which…

计算与语言 · 计算机科学 2019-08-29 Ryuichi Takanobu , Hanlin Zhu , Minlie Huang

Designing task-oriented dialogue systems is a challenging research topic, since it needs not only to generate utterances fulfilling user requests but also to guarantee the comprehensibility. Many previous works trained end-to-end (E2E)…

计算与语言 · 计算机科学 2021-02-22 Jianhong Wang , Yuan Zhang , Tae-Kyun Kim , Yunjie Gu

Negotiation is one of the crucial abilities in human communication, and there has been a resurgent research interest in negotiation dialogue systems recently, which goal is to empower intelligent agents with such ability that can…

计算与语言 · 计算机科学 2022-12-20 Haolan Zhan , Yufei Wang , Tao Feng , Yuncheng Hua , Suraj Sharma , Zhuang Li , Lizhen Qu , Gholamreza Haffari

Designing the dialogue policy of a spoken dialogue system involves many nontrivial choices. This paper presents a reinforcement learning approach for automatically optimizing a dialogue policy, which addresses the technical challenges in…

机器学习 · 计算机科学 2011-06-06 M. Kearns , D. Litman , S. Singh , M. Walker

Policy optimization for large language models often suffers from sparse reward signals in multi-step reasoning tasks. Critic-free methods like GRPO assign a single normalized outcome reward to all tokens, providing limited guidance for…

机器学习 · 计算机科学 2026-02-04 Ruiyi Ding , Yongxuan Lv , Xianhui Meng , Jiahe Song , Chao Wang , Chen Jiang , Yuan Cheng

Post-processing networks (PPNs) are components that modify the outputs of arbitrary modules in task-oriented dialogue systems and are optimized using reinforcement learning (RL) to improve the overall task completion capability of the…

计算与语言 · 计算机科学 2025-02-04 Atsumoto Ohashi , Ryuichiro Higashinaka

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…

计算与语言 · 计算机科学 2024-04-09 Anouck Braggaar , Christine Liebrecht , Emiel van Miltenburg , Emiel Krahmer

Multi-turn human-AI collaboration is fundamental to deploying interactive services such as adaptive tutoring, conversational recommendation, and professional consultation. However, optimizing these interactions via reinforcement learning is…

机器学习 · 计算机科学 2026-03-26 Haoyu Wang , Yuxin Chen , Liang Luo , Buyun Zhang , Ellie Dingqiao Wen , Pan Li

Current medical AI systems often fail to replicate real-world clinical reasoning, as they are predominantly trained and evaluated on static text and question-answer tasks. These tuning methods and benchmarks overlook critical aspects like…

计算与语言 · 计算机科学 2026-02-24 Zijie Liu , Xinyu Zhao , Jie Peng , Zhuangdi Zhu , Qingyu Chen , Kaidi Xu , Xia Hu , Tianlong Chen

In the constant updates of the product dialogue systems, we need to retrain the natural language understanding (NLU) model as new data from the real users would be merged into the existent data accumulated in the last updates. Within the…

计算与语言 · 计算机科学 2023-05-25 Zefan Cai , Xin Zheng , Tianyu Liu , Xu Wang , Haoran Meng , Jiaqi Han , Gang Yuan , Binghuai Lin , Baobao Chang , Yunbo Cao

Group Relative Policy Optimization(GRPO) has become a cornerstone of modern reinforcement learning alignment, prized for its efficacy in foregoing an explicit value-critic by leveraging reward normalization across sampled trajectory…

计算与语言 · 计算机科学 2026-05-29 Redacted by arXiv

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. ADEM(Lowe et al. 2017) formulated the automatic evaluation of dialogue systems as a learning problem and showed that such a model…

计算与语言 · 计算机科学 2019-02-26 Ananya B. Sai , Mithun Das Gupta , Mitesh M. Khapra , Mukundhan Srinivasan

This paper proposes a methodology for identifying evaluation items for practical dialogue systems. Traditionally, user satisfaction and user experiences have been the primary metrics for evaluating dialogue systems. However, there are…

人机交互 · 计算机科学 2026-02-19 Mikio Nakano , Hironori Takeuchi , Kazunori Komatani

Due to the significance and value in human-computer interaction and natural language processing, task-oriented dialog systems are attracting more and more attention in both academic and industrial communities. In this paper, we survey…

计算与语言 · 计算机科学 2020-06-24 Zheng Zhang , Ryuichi Takanobu , Qi Zhu , Minlie Huang , Xiaoyan Zhu

Dialog policies, which determine a system's action based on the current state at each dialog turn, are crucial to the success of the dialog. In recent years, reinforcement learning (RL) has emerged as a promising option for dialog policy…

Large language model (LLM)-based Multi-agent systems (MAS) have shown promise in tackling complex collaborative tasks, where agents are typically orchestrated via role-specific prompts. While the quality of these prompts is pivotal, jointly…

人工智能 · 计算机科学 2026-05-11 Zhexuan Wang , Xuebo Liu , Li Wang , Zifei Shan , Yutong Wang , Zhenxi Song , Min Zhang

Direct Preference Optimization (DPO) and its variants have become the de facto standards for aligning large language models (LLMs) with human preferences or specific goals. However, DPO requires high-quality preference data and suffers from…

机器学习 · 计算机科学 2024-11-12 Zhuotong Chen , Fang Liu , Jennifer Zhu , Wanyu Du , Yanjun Qi

Recent studies have shown the advantages of evaluating NLG systems using pairwise comparisons as opposed to direct assessment. Given $k$ systems, a naive approach for identifying the top-ranked system would be to uniformly obtain pairwise…

计算与语言 · 计算机科学 2022-04-19 Akash Kumar Mohankumar , Mitesh M. Khapra