相关论文: "Who can help me?": Knowledge Infused Matching of …
The COVID-19 pandemic has placed a severe mental strain on people in general, and on young people in particular. Online support forums offer opportunities for peer-to-peer health support, which can ease pressure on professional and…
The COVID-19 pandemic has affected lives of people from different countries for almost two years. The changes on lifestyles due to the pandemic may cause psychosocial stressors for individuals, and have a potential to lead to mental health…
COVID-19 pandemic has adversely and disproportionately impacted people suffering from mental health issues and substance use problems. This has been exacerbated by social isolation during the pandemic and the social stigma associated with…
Community question answering and discussion platforms such as Reddit, Yahoo! answers or Quora provide users the flexibility of asking open ended questions to a large audience, and replies to such questions maybe useful both to the user and…
A growing number of people engage in online health forums, making it important to understand the quality of the advice they receive. In this paper, we explore the role of expertise in responses provided to help-seeking posts regarding…
The irreplaceable key to the triumph of Question & Answer (Q&A) platforms is their users providing high-quality answers to the challenging questions posted across various topics of interest. From more than a decade, the expert finding…
COVID-19 pandemic elucidated that knowledge systems will be instrumental in cases where accurate information needs to be communicated to a substantial group of people with different backgrounds and technological resources. However, several…
We investigate relationships between online self-disclosure and received social feedback during the COVID-19 crisis. We crawl a total of 2,399 posts and 29,851 associated comments from the r/COVID19_support subreddit and manually extract…
Effective mental health support is crucial for alleviating psychological distress. While large language model (LLM)-based assistants have shown promise in mental health interventions, existing research often defines "effective" support…
The global world is crossing a pandemic situation where this is a catastrophic outbreak of Respiratory Syndrome recognized as COVID-19. This is a global threat all over the 212 countries that people every day meet with mighty situations. On…
Internet forums and public social media, such as online healthcare forums, provide a convenient channel for users (people/patients) concerned about health issues to discuss and share information with each other. In late December 2019, an…
In order to combat the COVID-19 pandemic, society can benefit from various natural language processing applications, such as dialog medical diagnosis systems and information retrieval engines calibrated specifically for COVID-19. These…
The COVID-19 pandemic, like many of the disease outbreaks that have preceded it, is likely to have a profound effect on mental health. Understanding its impact can inform strategies for mitigating negative consequences. In this work, we…
COVID-19 poses disproportionate mental health consequences to the public during different phases of the pandemic. We use a computational approach to capture the specific aspects that trigger an online community's anxiety about the pandemic…
The COVID-19 global pandemic has resulted in international efforts to understand, track, and mitigate the disease, yielding a significant corpus of COVID-19 and SARS-CoV-2-related publications across scientific disciplines. As of May 2020,…
Coronavirus disease (COVID-19) pandemic has changed various aspects of people's lives and behaviors. At this stage, there are no other ways to control the natural progression of the disease than adopting mitigation strategies such as…
Data-driven requirements engineering leverages the abundance of openly accessible and crowdsourced information on the web. By incorporating user feedback provided about a software product, such as reviews in mobile app stores, these…
The coronavirus disease (COVID-19) has claimed the lives of over 350,000 people and infected more than 6 million people worldwide. Several search engines have surfaced to provide researchers with additional tools to find and retrieve…
During the COVID-19 pandemic, people started to discuss about pandemic-related topics on social media. On subreddit \textit{r/COVID19positive}, a number of topics are discussed or being shared, including experience of those who got a…
People increasingly search online for answers to their medical questions but the rate at which medical questions are asked online significantly exceeds the capacity of qualified people to answer them. This leaves many questions unanswered…