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Modeling domain intent within an evolving domain structure presents a significant challenge for domain-specific conversational recommendation systems (CRS). The conventional approach involves training an intent model using utterance-intent…

信息检索 · 计算机科学 2025-05-06 Safikureshi Mondal , Subhasis Dasgupta , Amarnath Gupta

Automatically and accurately identifying user intents and filling the associated slots from their spoken language are critical to the success of dialogue systems. Traditional methods require manually defining the DOMAIN-INTENT-SLOT schema…

人工智能 · 计算机科学 2021-03-17 Zengfeng Zeng , Dan Ma , Haiqin Yang , Zhen Gou , Jianping Shen

Out-of-Domain (OOD) intent detection is vital for practical dialogue systems, and it usually requires considering multi-turn dialogue contexts. However, most previous OOD intent detection approaches are limited to single dialogue turns. In…

计算与语言 · 计算机科学 2024-02-26 Hao Lang , Yinhe Zheng , Binyuan Hui , Fei Huang , Yongbin Li

Natural language understanding typically maps single utterances to a dual level semantic frame, sentence level intent and slot labels at the word level. The best performing models force explicit interaction between intent detection and slot…

计算与语言 · 计算机科学 2023-05-30 Henry Weld , Sijia Hu , Siqu Long , Josiah Poon , Soyeon Caren Han

Interest in dialog systems has grown substantially in the past decade. By extension, so too has interest in developing and improving intent classification and slot-filling models, which are two components that are commonly used in…

计算与语言 · 计算机科学 2022-07-28 Stefan Larson , Kevin Leach

In practice, most spoken language understanding systems process user input in a pipelined manner; first domain is predicted, then intent and semantic slots are inferred according to the semantic frames of the predicted domain. The pipeline…

计算与语言 · 计算机科学 2018-01-17 Young-Bum Kim , Sungjin Lee , Karl Stratos

The ability to infer the intentions of others, predict their goals, and deduce their plans are critical features for intelligent agents. For a long time, several approaches investigated the use of symbolic representations and inferences…

机器学习 · 计算机科学 2019-11-25 Thibault Duhamel , Mariane Maynard , Froduald Kabanza

The ability to detect Out-of-Domain (OOD) inputs has been a critical requirement in many real-world NLP applications. For example, intent classification in dialogue systems. The reason is that the inclusion of unsupported OOD inputs may…

计算与语言 · 计算机科学 2022-01-20 Iftitahu Ni'mah , Meng Fang , Vlado Menkovski , Mykola Pechenizkiy

Task oriented Dialogue Systems generally employ intent detection systems in order to map user queries to a set of pre-defined intents. However, user queries appearing in natural language can be easily ambiguous and hence such a direct…

人工智能 · 计算机科学 2024-12-09 Kaustubh D. Dhole

Conversational systems are of primary interest in the AI community. Chatbots are increasingly being deployed to provide round-the-clock support and to increase customer engagement. Many of the commercial bot building frameworks follow a…

计算与语言 · 计算机科学 2021-01-19 Ajay Chatterjee , Shubhashis Sengupta

In the realm of task-oriented dialogue systems, a robust intent detection mechanism must effectively handle malformed utterances encountered in real-world scenarios. This study presents a novel fine-tuning framework for large language…

计算与语言 · 计算机科学 2024-09-23 Bo Liu , Liming Zhan , Yujie Feng , Zexin Lu , Chengqiang Xie , Lei Xue , Albert Y. S. Lam , Xiao-Ming Wu

This paper proposes a user semantic intent modeling algorithm based on Capsule Networks to address the problem of insufficient accuracy in intent recognition for human-computer interaction. The method represents semantic features in input…

计算与语言 · 计算机科学 2025-07-02 Shixiao Wang , Yifan Zhuang , Runsheng Zhang , Zhijun Song

End-to-end task-oriented dialog models have achieved promising performance on collaborative tasks where users willingly coordinate with the system to complete a given task. While in non-collaborative settings, for example, negotiation and…

计算与语言 · 计算机科学 2019-12-02 Yu Li , Kun Qian , Weiyan Shi , Zhou Yu

In this work, we aim to learn multi-level user intents from the co-interacted patterns of items, so as to obtain high-quality representations of users and items and further enhance the recommendation performance. Towards this end, we…

信息检索 · 计算机科学 2021-10-29 Wei Yinwei , Wang Xiang , He Xiangnan , Nie Liqiang , Rui Yong , Chua Tat-Seng

We present Conformal Intent Classification and Clarification (CICC), a framework for fast and accurate intent classification for task-oriented dialogue systems. The framework turns heuristic uncertainty scores of any intent classifier into…

计算与语言 · 计算机科学 2024-03-29 Floris den Hengst , Ralf Wolter , Patrick Altmeyer , Arda Kaygan

Out-of-domain (OOD) input detection is vital in a task-oriented dialogue system since the acceptance of unsupported inputs could lead to an incorrect response of the system. This paper proposes OutFlip, a method to generate out-of-domain…

计算与语言 · 计算机科学 2021-05-13 DongHyun Choi , Myeong Cheol Shin , EungGyun Kim , Dong Ryeol Shin

The rapidly growing market demand for automatic dialogue agents capable of goal-oriented behavior has caused many tech-industry leaders to invest considerable efforts into task-oriented dialog systems. The success of these systems is highly…

计算与语言 · 计算机科学 2022-10-25 Ella Rabinovich , Matan Vetzler , David Boaz , Vineet Kumar , Gaurav Pandey , Ateret Anaby-Tavor

Intent detection is a key component of modern goal-oriented dialog systems that accomplish a user task by predicting the intent of users' text input. There are three primary challenges in designing robust and accurate intent detection…

计算与语言 · 计算机科学 2021-06-04 Haode Qi , Lin Pan , Atin Sood , Abhishek Shah , Ladislav Kunc , Mo Yu , Saloni Potdar

Task oriented dialog systems typically first parse user utterances to semantic frames comprised of intents and slots. Previous work on task oriented intent and slot-filling work has been restricted to one intent per query and one slot label…

计算与语言 · 计算机科学 2018-10-19 Sonal Gupta , Rushin Shah , Mrinal Mohit , Anuj Kumar , Mike Lewis

Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot…

计算与语言 · 计算机科学 2021-02-23 H. Weld , X. Huang , S. Long , J. Poon , S. C. Han