相关论文: Automated Issue Assignment: Results and Insights f…

In previous work, we deployed IssueTAG, which uses the texts present in the one-line summary and the description fields of the issue reports to automatically assign them to the stakeholders, who are responsible for resolving the reported…

Usually, managers or technical leaders in software projects assign issues manually. This task may become more complex as more detailed is the issue description. This complexity can also make the process more prone to errors (misassignments)…

Efficient issue assignment in software development relates to faster resolution time, resources optimization, and reduced development effort. To this end, numerous systems have been developed to automate issue assignment, including AI and…

Effective issue triaging is crucial for software development teams to improve software quality, and thus customer satisfaction. Validating issue reports manually can be time-consuming, hindering the overall efficiency of the triaging…

Multiple approaches have been proposed to automatically recommend potential developers who can address bug reports. These approaches are typically designed to work for any bug report submitted to any software project. However, we conjecture…

Several studies have evaluated automatic techniques for classifying software issue reports to assist practitioners in effectively assigning relevant resources based on the type of issue. Currently, no comprehensive overview of this area has…

Issue tracking systems are used in the software industry for the facilitation of maintenance activities that keep the software robust and up to date with ever-changing industry requirements. Usually, users report issues that can be…

Technical debt is a metaphor indicating sub-optimal solutions implemented for short-term benefits by sacrificing the long-term maintainability and evolvability of software. A special type of technical debt is explicitly admitted by software…

Agile software development is nowadays a widely adopted practise in both open-source and industrial software projects. Agile teams typically heavily rely on issue management tools to document new issues and keep track of outstanding ones,…

This paper examines the current system development processes of three major Turkish banks in terms of compliance to internationally accepted system development and software engineering standards to determine the common process problems of…

This study addresses challenges in traditional assignment submission methods used in higher education by introducing and evaluating a customized Git-based submission system. Employing iterative software development and user-centered design…

[Background/Context] The continuous inflow of bug reports is a considerable challenge in large development projects. Inspired by contemporary work on mining software repositories, we designed a prototype bug assignment solution based on…

An issue tracker is a software tool used by organisations to interact with users and manage various aspects of the software development lifecycle. With the rise of agile methodologies, issue trackers have become popular in open and…

Today, many systems use artificial intelligence (AI) to solve complex problems. While this often increases system effectiveness, developing a production-ready AI-based system is a difficult task. Thus, solid AI engineering practices are…

The continuous inflow of bug reports is a considerable challenge in large development projects. Inspired by contemporary work on mining software repositories, we designed a prototype bug assignment solution based on machine learning in…

Developers collaboratively discuss, implement, use, and share software entities hosted on software repositories. Proper documentation plays an important role in successful software management and maintenance. Users exploit Issue Tracking…

Realizing the vision of using AI agents to automate critical IT tasks depends on the ability to measure and understand effectiveness of proposed solutions. We introduce ITBench, a framework that offers a systematic methodology for…

Systematic task allocation to different development sites in global software de- velopment projects can open business and engineering perspectives and help to reduce risks and problems inherent in distributed development. Relying only on a…

Effective prioritization of issue reports is crucial in software engineering to optimize resource allocation and address critical problems promptly. However, the manual classification of issue reports for prioritization is laborious and…

Modern open source software development heavily relies on the issue tracking systems to manage their feature requests, bug reports, tasks, and other similar artifacts. Together, those "issues" form a complex network with links to each…