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In this work, we describe practical lessons we have learned from successfully using contextual bandits (CBs) to improve key business metrics of the Microsoft Virtual Agent for customer support. While our current use cases focus on single…

机器学习 · 计算机科学 2019-06-19 Nikos Karampatziakis , Sebastian Kochman , Jade Huang , Paul Mineiro , Kathy Osborne , Weizhu Chen

Large language models are able to learn new tasks in context, where they are provided with instructions and a few annotated examples. However, the effectiveness of in-context learning is dependent on the provided context, and the…

计算与语言 · 计算机科学 2023-12-25 Afra Amini , Massimiliano Ciaramita

Contextual memory integration remains a high challenge in the development of language models, particularly in tasks that require maintaining coherence over extended sequences. Traditional approaches, such as self-attention mechanisms and…

Context: Context-aware contemporary software systems (CACSS) are mainstream. Furthermore, they present challenges for current engineering practices. These challenges are distinctively present when testing CACSS, as the variation of context…

Contextual bandit algorithms provide principled online learning solutions to balance the exploitation-exploration trade-off in various applications such as recommender systems. However, the learning speed of the traditional contextual…

机器学习 · 计算机科学 2020-01-28 Xiaoying Zhang , Hong Xie , Hang Li , John C. S. Lui

Modern software systems are built to be used in dynamic environments using configuration capabilities to adapt to changes and external uncertainties. In a self-adaptation context, we are often interested in reasoning about the performance…

软件工程 · 计算机科学 2017-04-24 Pooyan Jamshidi , Miguel Velez , Christian Kästner , Norbert Siegmund , Prasad Kawthekar

Multi-sensor fusion is central to robust robotic perception, yet most existing systems operate under static sensor configurations, collecting all modalities at fixed rates and fidelity regardless of their situational utility. This rigidity…

机器人学 · 计算机科学 2026-02-12 Yanchen Liu , Yuang Fan , Minghui Zhao , Xiaofan Jiang

Service-Oriented Computing delivers the promise of configuring and reconfiguring software systems to address user's needs in a dynamic way. Context-aware computing promises to capture the user's needs and hence the requirements they have on…

其他计算机科学 · 计算机科学 2009-06-23 Kamran Taj Pathan , Stephan Reiff-Marganiec

Rotary Position Embedding (RoPE) is an efficient position encoding approach and is widely utilized in numerous large language models (LLMs). Recently, a lot of methods have been put forward to further expand the context window based on…

计算与语言 · 计算机科学 2025-05-20 Wenqiao Zhu , Chao Xu , Lulu Wang , Jun Wu

Virtual support agents have grown in popularity as a way for businesses to provide better and more accessible customer service. Some challenges in this domain include ambiguous user queries as well as changing support topics and user…

机器学习 · 计算机科学 2021-12-07 Sandra Sajeev , Jade Huang , Nikos Karampatziakis , Matthew Hall , Sebastian Kochman , Weizhu Chen

Message passing algorithms, whose iterative nature captures well complicated interactions among interconnected variables in complex systems and extracts information from the fixed point of iterated messages, provide a powerful toolkit in…

无序系统与神经网络 · 物理学 2022-02-28 Chun-Yan Zhao , Yan-Rong Fu , Jin-Hua Zhao

This paper presents a novel application of large language models in user simulation for task-oriented dialog systems, specifically focusing on an in-context learning approach. By harnessing the power of these models, the proposed approach…

计算与语言 · 计算机科学 2023-06-02 Silvia Terragni , Modestas Filipavicius , Nghia Khau , Bruna Guedes , André Manso , Roland Mathis

Intent Classification (IC) and Slot Labeling (SL) models, which form the basis of dialogue systems, often encounter noisy data in real-word environments. In this work, we investigate how robust IC/SL models are to noisy data. We collect and…

计算与语言 · 计算机科学 2021-11-03 Sailik Sengupta , Jason Krone , Saab Mansour

Large language models (LLMs) generate outputs by utilizing extensive context, which often includes redundant information from prompts, retrieved passages, and interaction history. In critical applications, it is vital to identify which…

计算与语言 · 计算机科学 2026-02-03 Poushali Sengupta , Shashi Raj Pandey , Sabita Maharjan , Frank Eliassen

This paper demonstrates that Semantic Context (SC), leveraging descriptive tool information, is a foundational component for robust tool orchestration. Our contributions are threefold. First, we provide a theoretical foundation using…

机器学习 · 计算机科学 2025-07-16 Robert Müller

Being able to automatically and quickly understand the user context during a session is a main issue for recommender systems. As a first step toward achieving that goal, we propose a model that observes in real time the diversity brought by…

信息检索 · 计算机科学 2016-01-11 Sylvain Castagnos , Amaury L 'Huillier , Anne Boyer

This paper introduces an approach for learning to solve continuous constraint satisfaction problems (CCSP) in robotic reasoning and planning. Previous methods primarily rely on hand-engineering or learning generators for specific constraint…

Large language models have become central to many AI applications, but their growing energy consumption raises serious sustainability concerns. A key limitation in current AI deployments is the reliance on a one-size-fits-all inference…

Spatiotemporal learning is challenging due to the intricate interplay between spatial and temporal dependencies, the high dimensionality of the data, and scalability constraints. These challenges are further amplified in scientific domains,…

机器学习 · 计算机科学 2025-04-17 David Keetae Park , Xihaier Luo , Guang Zhao , Seungjun Lee , Miruna Oprescu , Shinjae Yoo

Software tends to be highly configurable, but most applications are hardly context aware. For example, a web browser provides many settings to configure printers and proxies, but nevertheless it is unable to dynamically adapt to a new…

软件工程 · 计算机科学 2017-02-23 Markus Raab , Gergö Barany
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