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Online experiments are the gold standard for evaluating impact on user experience and accelerating innovation in software. However, since experiments are typically limited in duration, observed treatment effects are not always permanently…

In Crowdfunding platforms, people turn their prototype ideas into real products by raising money from the crowd, or invest in someone else's projects. In reward-based crowdfunding platforms such as Kickstarter and Indiegogo, selecting…

LLMs are being set loose in complex, real-world environments involving sequential decision-making and tool use. Often, this involves making choices on behalf of human users. However, not much is known about the distribution of such choices,…

Developer contribution guidelines are used in social coding sites like GitHub to explain and shape the process a project expects contributors to follow. They set standards for all participants and "save time and hassle caused by improperly…

AI coding agents allow software developers to generate code quickly, which raises a practical question for project managers and open source maintainers: can vibe coders with less development experience substitute for expert developers? To…

Our paper presents solutions that can significantly improve the delay performance of putting and retrieving data in and out of cloud storage. We first focus on measuring the delay performance of a very popular cloud storage service Amazon…

There has been growing interest in parameter-efficient methods to apply pre-trained language models to downstream tasks. Building on the Prompt Tuning approach of Lester et al. (2021), which learns task-specific soft prompts to condition a…

Managing issue reports is essential for the evolution and maintenance of software systems. However, manual issue management tasks such as triaging, prioritizing, localizing, and resolving issues are highly resource-intensive for projects…

To increase brand awareness, many advertisers conclude contracts with advertising platforms to purchase traffic and then deliver advertisements to target audiences. In a whole delivery period, advertisers usually desire a certain impression…

Extracting key information from documents, such as receipts or invoices, and preserving the interested texts to structured data is crucial in the document-intensive streamline processes of office automation in areas that includes but not…

Source code repositories allow developers to manage multiple versions (or branches) of a software system. Pull-requests are used to modify a branch, and backporting is a regular activity used to port changes from a current development…

As modern software extensively uses free open source packages as dependencies, developers have to regularly pull in new third-party code through frequent updates. However, without a proper review of every incoming change, vulnerable and…

The impressive progress in NLP techniques has been driven by the development of multi-task benchmarks such as GLUE and SuperGLUE. While these benchmarks focus on tasks for one or two input sentences, there has been exciting work in…

Scheduling of service requests in Cloud computing has traditionally focused on the reduction of pre-service wait, generally termed as waiting time. Under certain conditions such as peak load, however, it is not always possible to give…

For decades, the crowdsourcing has gained much attention from both academia and industry, which outsources a number of tasks to human workers. Existing works considered improving the task accuracy through voting or learning methods, they…

The automatic generation of source code is one of the long-lasting dreams in software engineering research. Several techniques have been proposed to speed up the writing of new code. For example, code completion techniques can recommend to…

The goal of screening prioritisation in systematic reviews is to identify relevant documents with high recall and rank them in early positions for review. This saves reviewing effort if paired with a stopping criterion, and speeds up review…

Fuzzy constraints are a popular approach to handle preferences and over-constrained problems in scenarios where one needs to be cautious, such as in medical or space applications. We consider here fuzzy constraint problems where some of the…

Modern Code Review (MCR) is the process of reviewing new code changes that need to be merged with an existing codebase. As a developer, one may receive many code review requests every day, i.e., the review requests need to be prioritised.…

Code reviews are popular in both industrial and open source projects. The benefits of code reviews are widely recognized and include better code quality and lower likelihood of introducing bugs. However, since code review is a manual…