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The demand for abstractive dialog summary is growing in real-world applications. For example, customer service center or hospitals would like to summarize customer service interaction and doctor-patient interaction. However, few researchers…

计算与语言 · 计算机科学 2019-10-03 Lin Yuan , Zhou Yu

Most research on task oriented dialog modeling is based on written text input. However, users interact with practical dialog systems often using speech as input. Typically, systems convert speech into text using an Automatic Speech…

人工智能 · 计算机科学 2022-12-20 Hagen Soltau , Izhak Shafran , Mingqiu Wang , Abhinav Rastogi , Jeffrey Zhao , Ye Jia , Wei Han , Yuan Cao , Aramys Miranda

An indispensable component in task-oriented dialogue systems is the dialogue state tracker, which keeps track of users' intentions in the course of conversation. The typical approach towards this goal is to fill in multiple pre-defined…

计算与语言 · 计算机科学 2021-01-26 Fanghua Ye , Jarana Manotumruksa , Qiang Zhang , Shenghui Li , Emine Yilmaz

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

Nowadays, dialogue systems are used in many fields of industry and research. There are successful instances of these systems, such as Apple Siri, Google Assistant, and IBM Watson. Task-oriented dialogue system is a category of these, that…

计算与语言 · 计算机科学 2024-01-02 Keyvan Mahmoudi , Heshaam Faili

Data scarcity is a long-standing and crucial challenge that hinders quick development of task-oriented dialogue systems across multiple domains: task-oriented dialogue models are expected to learn grammar, syntax, dialogue reasoning,…

计算与语言 · 计算机科学 2019-08-06 Paweł Budzianowski , Ivan Vulić

We introduce a data set called DCH-2, which contains 4,390 real customer-helpdesk dialogues in Chinese and their English translations. DCH-2 also contains dialogue-level annotations and turn-level annotations obtained independently from…

计算与语言 · 计算机科学 2021-06-01 Zhaohao Zeng , Tetsuya Sakai

Responding with multi-modal content has been recognized as an essential capability for an intelligent conversational agent. In this paper, we introduce the MMDialog dataset to better facilitate multi-modal conversation. MMDialog is composed…

计算与语言 · 计算机科学 2022-12-22 Jiazhan Feng , Qingfeng Sun , Can Xu , Pu Zhao , Yaming Yang , Chongyang Tao , Dongyan Zhao , Qingwei Lin

In dialogue state tracking, dialogue history is a crucial material, and its utilization varies between different models. However, no matter how the dialogue history is used, each existing model uses its own consistent dialogue history…

计算与语言 · 计算机科学 2022-05-23 Jinyu Guo , Kai Shuang , Jijie Li , Zihan Wang , Yixuan Liu

Conversational search systems can improve user experience in digital libraries by facilitating a natural and intuitive way to interact with library content. However, most conversational search systems are limited to performing simple tasks…

人机交互 · 计算机科学 2023-05-09 Souvick Ghosh , Satanu Ghosh , Chirag Shah

In recent years, emotion recognition plays a critical role in applications such as human-computer interaction, mental health monitoring, and sentiment analysis. While datasets for emotion analysis in languages such as English have…

Developing language model-based dialogue agents requires effective data to train models that can follow specific task logic. However, most existing data simulation methods focus on increasing diversity in language, topics, or dialogue acts…

计算与语言 · 计算机科学 2025-03-04 Wanyu Du , Song Feng , James Gung , Lijia Sun , Yi Zhang , Saab Mansour , Yanjun Qi

Medical task-oriented dialogue systems can assist doctors by collecting patient medical history, aiding in diagnosis, or guiding treatment selection, thereby reducing doctor burnout and expanding access to medical services. However,…

计算与语言 · 计算机科学 2024-10-21 Vishal Vivek Saley , Goonjan Saha , Rocktim Jyoti Das , Dinesh Raghu , Mausam

Many everyday tasks ranging from fixing appliances, cooking recipes to car maintenance require expert knowledge, especially when tasks are complex and multi-step. Despite growing interest in AI agents, there is a scarcity of dialogue-video…

计算机视觉与模式识别 · 计算机科学 2025-08-18 Lavisha Aggarwal , Vikas Bahirwani , Lin Li , Andrea Colaco

Dialogue agents have been receiving increasing attention for years, and this trend has been further boosted by the recent progress of large language models (LLMs). Stance detection and dialogue summarization are two core tasks of dialogue…

计算与语言 · 计算机科学 2024-10-18 Xiutian Zhao , Ke Wang , Wei Peng

The growing need for psychological support due to increasing pressures has exposed the scarcity of relevant datasets, particularly in non-English languages. To address this, we propose a framework that leverages limited real-world data and…

计算与语言 · 计算机科学 2025-07-11 Yuanchen Shi , Longyin Zhang , Fang Kong

Task-oriented dialogue systems -- handling transactions, reservations, and service requests -- require predictable behavior, yet the moderately-sized LLMs needed for practical latency are prone to hallucination and format errors that…

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with…

计算与语言 · 计算机科学 2020-01-30 Abhinav Rastogi , Xiaoxue Zang , Srinivas Sunkara , Raghav Gupta , Pranav Khaitan

Goal oriented dialogue systems were originally designed as a natural language interface to a fixed data-set of entities that users might inquire about, further described by domain, slots, and values. As we move towards adaptable dialogue…

This paper propose to combine pretrained language models with the modular dialogue paradigm for open-domain dialogue modeling. Our method, semantic-enhanced finetuning, instantiates conversation understanding, planning, and response…

计算与语言 · 计算机科学 2022-05-25 Yinhe Zheng , Yida Wang , Pei Ke , Zhenyu Yang , Minlie Huang