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When faced with a large number of product reviews, it is not clear that a human can remember all of them and weight opinions representatively to write a good reference summary. We propose an automatic metric to test the prevalence of the…

计算与语言 · 计算机科学 2023-07-27 Christopher Malon

Social reviews have dominated the web and become a plausible source of product information. People and businesses use such information for decision-making. Businesses also make use of social information to spread fake information using a…

机器学习 · 计算机科学 2023-01-05 Saeedreza Shehnepoor , Roberto Togneri , Wei Liu , Mohammed Bennamoun

It is time-consuming to find the best product among many similar alternatives. Comparative sentences can help to contrast one item from others in a way that highlights important features of an item that stand out. Given reviews of one or…

计算与语言 · 计算机科学 2023-07-25 Jessica Echterhoff , An Yan , Julian McAuley

Review fraud is a pervasive problem in online commerce, in which fraudulent sellers write or purchase fake reviews to manipulate perception of their products and services. Fake reviews are often detected based on several signs, including 1)…

Due the success of emerging Web 2.0, and different social network Web sites such as Amazon and movie lens, recommender systems are creating unprecedented opportunities to help people browsing the web when looking for relevant information,…

社会与信息网络 · 计算机科学 2015-07-21 Khaled Sellami , Mohamed Ahmed-Nacer , Pierre Tiako

Over the last years, online reviews became very important since they can influence the purchase decision of consumers and the reputation of businesses, therefore, the practice of writing fake reviews can have severe consequences on…

社会与信息网络 · 计算机科学 2020-12-29 Michela Fazzolari , Francesco Buccafurri , Gianluca Lax , Marinella Petrocchi

Online reviews play an important role in influencing buyers' daily purchase decisions. However, fake and meaningless reviews, which cannot reflect users' genuine purchase experience and opinions, widely exist on the Web and pose great…

计算与语言 · 计算机科学 2018-05-10 Manqing Dong , Lina Yao , Xianzhi Wang , Boualem Benatallah , Chaoran Huang , Xiaodong Ning

This work quantifies the effects of signaling and performing gender on the success of reviews written on the popular amazon shopping platform. Highly rated reviews play an important role in e-commerce since they are prominently displayed…

计算机与社会 · 计算机科学 2020-01-29 Sandipan Sikdar , Rachneet Singh Sachdeva , Johannes Wachs , Florian Lemmerich , Markus Strohmaier

Modern online platforms rely on effective rating systems to learn about items. We consider the optimal design of rating systems that collect binary feedback after transactions. We make three contributions. First, we formalize the…

机器学习 · 计算机科学 2019-04-09 Nikhil Garg , Ramesh Johari

The proliferation of misleading information in everyday access media outlets such as social media feeds, news blogs, and online newspapers have made it challenging to identify trustworthy news sources, thus increasing the need for…

计算与语言 · 计算机科学 2017-08-24 Verónica Pérez-Rosas , Bennett Kleinberg , Alexandra Lefevre , Rada Mihalcea

Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A…

计算与语言 · 计算机科学 2022-01-03 Ashish Salunkhe

The web is loaded with textual content, and Natural Language Processing is a standout amongst the most vital fields in Machine Learning. But when data is huge simple Machine Learning algorithms are not able to handle it and that is when…

信息检索 · 计算机科学 2018-07-09 Debadri Dutta

Automatic fake news detection models are ostensibly based on logic, where the truth of a claim made in a headline can be determined by supporting or refuting evidence found in a resulting web query. These models are believed to be reasoning…

计算与语言 · 计算机科学 2022-04-18 Ian Kelk , Benjamin Basseri , Wee Yi Lee , Richard Qiu , Chris Tanner

Deceptive reviews mislead consumers, harm businesses, and undermine trust in online marketplaces. Machine learning classifiers can learn from large amounts of data to distinguish deceptive reviews from genuine ones. However, the…

计算与语言 · 计算机科学 2026-05-14 Jiaming Qu , Mengtian Guo , Yue Wang

Social networks offer a ready channel for fake and misleading news to spread and exert influence. This paper examines the performance of different reputation algorithms when applied to a large and statistically significant portion of the…

Automatic sentiment analysis play vital role in decision making. Many organizations spend a lot of budget to understand their customer satisfaction by manually going over their feedback/comments or tweets. Automatic sentiment analysis can…

计算与语言 · 计算机科学 2021-07-07 Mohammad Aimal , Maheen Bakhtyar , Junaid Baber , Sadia Lakho , Umar Mohammad , Warda Ahmed , Jahanvash Karim

A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…

计算与语言 · 计算机科学 2020-06-02 Pengyuan Li , Lei Huang , Guang-jie Ren

In the contemporary digital landscape, online reviews have become an indispensable tool for promoting products and services across various businesses. Marketers, advertisers, and online businesses have found incentives to create deceptive…

信息检索 · 计算机科学 2023-07-25 Anusuya Baby Hari Krishnan

Sentiment Analysis is the task of classifying documents based on the sentiments expressed in textual form, this can be achieved by using lexical and semantic methods. The purpose of this study is to investigate the use of semantics to…

计算与语言 · 计算机科学 2020-09-02 Ukachi Osisiogu

An important goal for programmers is to minimize cost of identifying and correcting defects in source code. Code review is commonly used for identifying programming defects. However, manual code review has some shortcomings: a) it is time…

软件工程 · 计算机科学 2018-09-13 Balwinder Sodhi , Shipra Sharma