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Goal-oriented dialogue systems typically communicate with a backend (e.g. database, Web API) to complete certain tasks to reach a goal. The intents that a dialogue system can recognize are mostly included to the system by the developer…

计算与语言 · 计算机科学 2018-07-04 Umutcan Şimşek , Dieter Fensel

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

计算与语言 · 计算机科学 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle user free-text responses to open-ended questions and…

人机交互 · 计算机科学 2020-02-06 Ziang Xiao , Michelle X. Zhou , Wenxi Chen , Huahai Yang , Changyan Chi

Conversational agents, also known as chatbots, are versatile tools that have the potential of being used in dialogical argumentation. They could possibly be deployed in tasks such as persuasion for behaviour change (e.g. persuading people…

人工智能 · 计算机科学 2019-05-03 Lisa A. Chalaguine , Anthony Hunter , Fiona L. Hamilton , Henry W. W. Potts

This paper describes an implementation of a bot assistant in Minecraft, and the tools and platform allowing players to interact with the bot and to record those interactions. The purpose of building such an assistant is to facilitate the…

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

计算与语言 · 计算机科学 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

计算与语言 · 计算机科学 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

人机交互 · 计算机科学 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

Both dialogue systems and chatbots aim at putting into action communication between humans and computers. However, instead of focusing on sophisticated techniques to perform natural language understanding, as the former usually do, chatbots…

人机交互 · 计算机科学 2016-09-22 Maria João Pereira , Luísa Coheur , Pedro Fialho , Ricardo Ribeiro

Conversational agents, such as chatbots and virtual assistants, have become essential in software development, boosting productivity, collaboration, and automating various tasks. This paper examines the role of adaptive AI-powered…

软件工程 · 计算机科学 2025-07-16 Omar Elsisi , Glaucia Melo

Efforts have been made to make machines converse like humans in the past few decades. The recent techniques of Large Language Models (LLMs) make it possible to have human-like conversations with machines, but LLM's flaws of lacking…

计算机科学中的逻辑 · 计算机科学 2025-02-14 Yankai Zeng

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

计算与语言 · 计算机科学 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Conversation with chatbots based on Large Language Models (LLMs) such as ChatGPT has become one of the major forms of interaction with Artificial Intelligence (AI) in everyday life. What makes this interaction so convenient is that…

人机交互 · 计算机科学 2026-03-18 Sarah Diefenbach , Daniel Ullrich

The number of robots deployed in our daily surroundings is ever-increasing. Even in the industrial set-up, the use of coworker robots is increasing rapidly. These cohabitant robots perform various tasks as instructed by co-located human…

机器人学 · 计算机科学 2020-09-01 Pradip Pramanick , Chayan Sarkar , Indrajit Bhattacharya

Conversational interfaces are likely to become more efficient, intuitive and engaging way for human-computer interaction than today's text or touch-based interfaces. Current research efforts concerning conversational interfaces focus…

人机交互 · 计算机科学 2017-09-18 Svitlana Vakulenko , Ilya Markov , Maarten de Rijke

As AI chatbots shift from tools to companions, critical questions arise: who controls the conversation in human-AI chatrooms? This paper explores perceived human and AI agency in sustained conversation. We report a month-long longitudinal…

人机交互 · 计算机科学 2026-04-15 Bhada Yun , Evgenia Taranova , April Yi Wang

Along with the development of chatbot, language models and speech technologies, there is a growing possibility and interest of creating systems able to interface with humans seamlessly through natural language or directly via speech. In…

人工智能 · 计算机科学 2024-06-14 Frank Joublin , Antonello Ceravola , Cristian Sandu

Large-scale language technologies are increasingly used in various forms of communication with humans across different contexts. One particular use case for these technologies is conversational agents, which output natural language text in…

计算机与社会 · 计算机科学 2022-12-22 Atoosa Kasirzadeh , Iason Gabriel

How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…

信息检索 · 计算机科学 2020-12-08 Svitlana Vakulenko , Vadim Savenkov , Maarten de Rijke

An important aspect of developing conversational agents is to give a bot the ability to improve through communicating with humans and to learn from the mistakes that it makes. Most research has focused on learning from fixed training sets…

人工智能 · 计算机科学 2017-01-17 Jiwei Li , Alexander H. Miller , Sumit Chopra , Marc'Aurelio Ranzato , Jason Weston