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Collecting human judgements is currently the most reliable evaluation method for natural language generation systems. Automatic metrics have reported flaws when applied to measure quality aspects of generated text and have been shown to…

计算与语言 · 计算机科学 2022-04-29 Thórhildur Thorleiksdóttir , Cedric Renggli , Nora Hollenstein , Ce Zhang

The lack of reliable automatic evaluation metrics is a major impediment to the development of open-domain dialogue systems. Various reference-based metrics have been proposed to calculate a score between a predicted response and a small set…

计算与语言 · 计算机科学 2022-03-17 Jun Gao , Wei Bi , Ruifeng Xu , Shuming Shi

Standard automatic metrics, e.g. BLEU, are not reliable for document-level MT evaluation. They can neither distinguish document-level improvements in translation quality from sentence-level ones, nor identify the discourse phenomena that…

The advent and fast development of neural networks have revolutionized the research on dialogue systems and subsequently have triggered various challenges regarding their automatic evaluation. Automatic evaluation of open-domain dialogue…

Evaluating the quality of a dialogue system is an understudied problem. The recent evolution of evaluation method motivated this survey, in which an explicit and comprehensive analysis of the existing methods is sought. We are first to…

计算与语言 · 计算机科学 2021-08-04 Xinmeng Li , Wansen Wu , Long Qin , Quanjun Yin

Existing large language models (LLMs) evaluation methods typically focus on testing the performance on some closed-environment and domain-specific benchmarks with human annotations. In this paper, we explore a novel unsupervised evaluation…

计算与语言 · 计算机科学 2025-02-24 Kun-Peng Ning , Shuo Yang , Yu-Yang Liu , Jia-Yu Yao , Zhen-Hui Liu , Yong-Hong Tian , Yibing Song , Li Yuan

Automatic metrics are essential for developing natural language generation (NLG) models, particularly for open-ended language generation tasks such as story generation. However, existing automatic metrics are observed to correlate poorly…

计算与语言 · 计算机科学 2021-05-20 Jian Guan , Zhexin Zhang , Zhuoer Feng , Zitao Liu , Wenbiao Ding , Xiaoxi Mao , Changjie Fan , Minlie Huang

Real human conversation data are complicated, heterogeneous, and noisy, from which building open-domain dialogue systems remains a challenging task. In fact, such dialogue data still contains a wealth of information and knowledge, however,…

计算与语言 · 计算机科学 2022-09-16 Yihe Wang , Yitong Li , Yasheng Wang , Fei Mi , Pingyi Zhou , Xin Wang , Jin Liu , Xin Jiang , Qun Liu

Automatically evaluating the quality of responses in open-domain dialogue systems is a challenging but crucial task. Current evaluation metrics often fail to align with human judgments, especially when assessing responses that are…

计算与语言 · 计算机科学 2024-06-26 Tao Feng , Lizhen Qu , Xiaoxi Kang , Gholamreza Haffari

Automatic dialogue evaluation plays a crucial role in open-domain dialogue research. Previous works train neural networks with limited annotation for conducting automatic dialogue evaluation, which would naturally affect the evaluation…

计算与语言 · 计算机科学 2019-12-11 Lu Li , Zhongheng He , Xiangyang Zhou , Dianhai Yu

Open Domain dialog system evaluation is one of the most important challenges in dialog research. Existing automatic evaluation metrics, such as BLEU are mostly reference-based. They calculate the difference between the generated response…

计算与语言 · 计算机科学 2020-09-23 Weixin Liang , James Zou , Zhou Yu

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of…

计算与语言 · 计算机科学 2020-05-18 Ryuichi Takanobu , Qi Zhu , Jinchao Li , Baolin Peng , Jianfeng Gao , Minlie Huang

In cognitive science and linguistic theory, dialogue is not seen as a chain of independent utterances but rather as a joint activity sustained by coherence, consistency, and shared understanding. However, many systems for open-domain and…

计算与语言 · 计算机科学 2026-03-24 Tianyi Zhang , David Traum

There is a multitude of novel generative models for open-domain conversational systems; however, there is no systematic evaluation of different systems. Systematic comparisons require consistency in experimental design, evaluation sets,…

计算与语言 · 计算机科学 2020-10-27 Seolhwa Lee , Heuiseok Lim , João Sedoc

Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are…

计算与语言 · 计算机科学 2023-08-01 Sarah E. Finch , James D. Finch , Jinho D. Choi

Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…

计算与语言 · 计算机科学 2023-09-07 Mengjuan Liu , Chenyang Liu , Yunfan Yang , Jiang Liu , Mohan Jing

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

计算与语言 · 计算机科学 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

One of the goals of automatic evaluation metrics in grammatical error correction (GEC) is to rank GEC systems such that it matches human preferences. However, current automatic evaluations are based on procedures that diverge from human…

计算与语言 · 计算机科学 2025-06-04 Takumi Goto , Yusuke Sakai , Taro Watanabe

Evaluating AI tutor responses requires more than factual correctness: tutors must identify mistakes, locate errors, provide guidance, and offer actionable next steps. We present GRADE, a systematic study of open-source models for…

计算与语言 · 计算机科学 2026-05-28 Parth Bhalerao , Jeromy Chang , David Chou , Oana Ignat

In this paper, we highlight a problem of evaluation metrics adopted in the open-vocabulary segmentation. That is, the evaluation process still heavily relies on closed-set metrics on zero-shot or cross-dataset pipelines without considering…

计算机视觉与模式识别 · 计算机科学 2023-11-07 Hao Zhou , Tiancheng Shen , Xu Yang , Hai Huang , Xiangtai Li , Lu Qi , Ming-Hsuan Yang