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Automatic open-domain dialogue evaluation is a crucial component of dialogue systems. Recently, learning-based evaluation metrics have achieved state-of-the-art performance in open-domain dialogue evaluation. However, these metrics, which…

计算与语言 · 计算机科学 2022-06-22 Pengfei Zhang , Xiaohui Hu , Kaidong Yu , Jian Wang , Song Han , Cao Liu , Chunyang Yuan

The long-standing one-to-many issue of the open-domain dialogues poses significant challenges for automatic evaluation methods, i.e., there may be multiple suitable responses which differ in semantics for a given conversational context. To…

计算与语言 · 计算机科学 2023-06-13 Kun Zhao , Bohao Yang , Chenghua Lin , Wenge Rong , Aline Villavicencio , Xiaohui Cui

Recently, there is a surge of interest in applying pre-trained language models (Pr-LM) in automatic open-domain dialog evaluation. Pr-LMs offer a promising direction for addressing the multi-domain evaluation challenge. Yet, the impact of…

计算与语言 · 计算机科学 2021-11-03 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Thomas Friedrichs , Haizhou Li

Evaluating Natural Language Generation (NLG) systems is a challenging task. Firstly, the metric should ensure that the generated hypothesis reflects the reference's semantics. Secondly, it should consider the grammatical quality of the…

计算与语言 · 计算机科学 2022-03-18 Md Rashad Al Hasan Rony , Liubov Kovriguina , Debanjan Chaudhuri , Ricardo Usbeck , Jens Lehmann

This paper introduces an adversarial method to stress-test trained metrics to evaluate conversational dialogue systems. The method leverages Reinforcement Learning to find response strategies that elicit optimal scores from the trained…

人工智能 · 计算机科学 2022-03-01 Jan Deriu , Don Tuggener , Pius von Däniken , Mark Cieliebak

An important aspect of developing dialogue systems is how to evaluate and compare the performance of different systems. Existing automatic evaluation metrics are based on turn-level quality evaluation and use average scores for system-level…

计算与语言 · 计算机科学 2021-05-28 Jiannan Xiang , Yahui Liu , Deng Cai , Huayang Li , Defu Lian , Lemao Liu

It is important to define meaningful and interpretable automatic evaluation metrics for open-domain dialog research. Standard language generation metrics have been shown to be ineffective for dialog. This paper introduces the FED metric…

计算与语言 · 计算机科学 2020-06-25 Shikib Mehri , Maxine Eskenazi

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

计算与语言 · 计算机科学 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

Evaluating open-domain dialogue systems is challenging for reasons such as the one-to-many problem, i.e., many appropriate responses other than just the golden response. As of now, automatic evaluation methods need better consistency with…

计算与语言 · 计算机科学 2023-09-19 Zhengliang Shi , Weiwei Sun , Shuo Zhang , Zhen Zhang , Pengjie Ren , Zhaochun Ren

As conversational AI-based dialogue management has increasingly become a trending topic, the need for a standardized and reliable evaluation procedure grows even more pressing. The current state of affairs suggests various evaluation…

计算与语言 · 计算机科学 2020-06-12 Sarah E. Finch , Jinho D. Choi

Conversational search systems, such as Google Assistant and Microsoft Cortana, provide a new search paradigm where users are allowed, via natural language dialogues, to communicate with search systems. Evaluating such systems is very…

信息检索 · 计算机科学 2021-09-08 Zeyang Liu , Ke Zhou , Jiaxin Mao , Max L. Wilson

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

机器学习 · 计算机科学 2019-11-21 Praveen Kumar Bodigutla , Lazaros Polymenakos , Spyros Matsoukas

Open-domain human-computer conversation has been attracting increasing attention over the past few years. However, there does not exist a standard automatic evaluation metric for open-domain dialog systems; researchers usually resort to…

计算与语言 · 计算机科学 2017-07-18 Chongyang Tao , Lili Mou , Dongyan Zhao , Rui Yan

Although current state-of-the-art language models have achieved impressive results in numerous natural language processing tasks, still they could not solve the problem of producing repetitive, dull and sometimes inconsistent text in…

计算与语言 · 计算机科学 2021-08-10 An Nguyen

We investigate evaluation metrics for dialogue response generation systems where supervised labels, such as task completion, are not available. Recent works in response generation have adopted metrics from machine translation to compare a…

计算与语言 · 计算机科学 2017-01-04 Chia-Wei Liu , Ryan Lowe , Iulian V. Serban , Michael Noseworthy , Laurent Charlin , Joelle Pineau

Prompt-tuning has become an increasingly popular parameter-efficient method for adapting large pretrained language models to downstream tasks. However, both discrete prompting and continuous prompting assume fixed prompts for all data…

计算与语言 · 计算机科学 2023-07-12 Runcheng Liu , Ahmad Rashid , Ivan Kobyzev , Mehdi Rezagholizadeh , Pascal Poupart

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Many automatic evaluation metrics have been proposed to score the overall quality of a response in open-domain dialogue. Generally, the overall quality is comprised of various aspects, such as relevancy, specificity, and empathy, and the…

计算与语言 · 计算机科学 2020-11-03 Vitou Phy , Yang Zhao , Akiko Aizawa

Automatic evaluation of open-domain dialogue response generation is very challenging because there are many appropriate responses for a given context. Existing evaluation models merely compare the generated response with the ground truth…

计算与语言 · 计算机科学 2020-06-15 JinYeong Bak , Alice Oh

We propose LLM-Eval, a unified multi-dimensional automatic evaluation method for open-domain conversations with large language models (LLMs). Existing evaluation methods often rely on human annotations, ground-truth responses, or multiple…

计算与语言 · 计算机科学 2023-05-24 Yen-Ting Lin , Yun-Nung Chen