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A major focus of recent research in spoken language understanding (SLU) has been on the end-to-end approach where a single model can predict intents directly from speech inputs without intermediate transcripts. However, this approach…

计算与语言 · 计算机科学 2021-06-15 Sujeong Cha , Wangrui Hou , Hyun Jung , My Phung , Michael Picheny , Hong-Kwang Kuo , Samuel Thomas , Edmilson Morais

With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

计算与语言 · 计算机科学 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

A key challenge of dialog systems research is to effectively and efficiently adapt to new domains. A scalable paradigm for adaptation necessitates the development of generalizable models that perform well in few-shot settings. In this…

计算与语言 · 计算机科学 2021-05-26 Shikib Mehri , Mihail Eric

Multi-turn response selection is a challenging task due to its high demands on efficient extraction of the matching features from abundant information provided by context utterances. Since incorporating syntactic information like dependency…

人工智能 · 计算机科学 2023-03-14 Tengtao Song , Nuo Chen , Ji Jiang , Zhihong Zhu , Yuexian Zou

Effective communication in automated chat systems hinges on the ability to understand and respond to context. Traditional models often struggle with determining when additional context is necessary for generating appropriate responses. This…

计算与语言 · 计算机科学 2024-10-03 Minghao Liu , Mingxiu Sui , Yi Nan , Cangqing Wang , Zhijie Zhou

Recommender systems have played a critical role in diverse digital services such as e-commerce, streaming media, social networks, etc. If we know what a user's intent is in a given session (e.g. do they want to watch short videos or a movie…

信息检索 · 计算机科学 2025-05-22 Sejoon Oh , Moumita Bhattacharya , Yesu Feng , Sudarshan Lamkhede

In collaborative human-robot manipulation, a robot must predict human intents and adapt its actions accordingly to smoothly execute tasks. However, the human's intent in turn depends on actions the robot takes, creating a chicken-or-egg…

机器人学 · 计算机科学 2024-06-04 Kushal Kedia , Atiksh Bhardwaj , Prithwish Dan , Sanjiban Choudhury

To effectively express and satisfy network application requirements, intent-based network management has emerged as a promising solution. In intent-based methods, users and applications express their intent in a high-level abstract language…

网络与互联网体系结构 · 计算机科学 2024-02-08 Salwa Mostafa , Mohammed S. Elbamby , Mohamed K. Abdel-Aziz , Mehdi Bennis

In this paper, we study the problem of employing pre-trained language models for multi-turn response selection in retrieval-based chatbots. A new model, named Speaker-Aware BERT (SA-BERT), is proposed in order to make the model aware of the…

计算与语言 · 计算机科学 2020-07-31 Jia-Chen Gu , Tianda Li , Quan Liu , Zhen-Hua Ling , Zhiming Su , Si Wei , Xiaodan Zhu

Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot…

计算与语言 · 计算机科学 2021-02-23 H. Weld , X. Huang , S. Long , J. Poon , S. C. Han

AI alignment is about ensuring AI systems only pursue goals and activities that are beneficial to humans. Most of the current approach to AI alignment is to learn what humans value from their behavioural data. This paper proposes a…

Recent advances in deep neural networks, language modeling and language generation have introduced new ideas to the field of conversational agents. As a result, deep neural models such as sequence-to-sequence, Memory Networks, and the…

计算与语言 · 计算机科学 2019-02-27 Momchil Hardalov , Ivan Koychev , Preslav Nakov

Producing natural and accurate responses like human beings is the ultimate goal of intelligent dialogue agents. So far, most of the past works concentrate on selecting or generating one pertinent and fluent response according to current…

计算与语言 · 计算机科学 2021-09-23 Zehao Lin , Shaobo Cui , Guodun Li , Xiaoming Kang , Feng Ji , Fenglin Li , Zhongzhou Zhao , Haiqing Chen , Yin Zhang

Implicit Sentiment Analysis (ISA) is a crucial research area in natural language processing. Inspired by the idea of large language model Chain of Thought (CoT), this paper introduces a Sentiment Analysis of Thinking (SAoT) framework. The…

计算与语言 · 计算机科学 2024-08-23 Zhihua Duan , Jialin Wang

Understanding the intent behind chat between customers and customer service agents has become a crucial problem nowadays due to an exponential increase in the use of the Internet by people from different cultures and educational…

人工智能 · 计算机科学 2021-09-07 Bencheng Wei

Socially Assistive Robots (SARs) are robots that are designed to replicate the role of a caregiver, coach, or teacher, providing emotional, cognitive, and social cues to support a specific group. SARs are becoming increasingly prevalent,…

机器人学 · 计算机科学 2023-03-21 Khaled Kassem , Alia Saad

In this work, we examine the advantages of using multiple types of behaviour in recommendation systems. Intuitively, each user has to do some implicit actions (e.g., click) before making an explicit decision (e.g., purchase). Previous…

机器学习 · 计算机科学 2021-07-27 Quyen Tran , Lam Tran , Linh Chu Hai , Linh Ngo Van , Khoat Than

Semantic communication focuses on transmitting task-relevant semantic information, aiming for intent-oriented communication. While existing systems improve efficiency by extracting key semantics, they still fail to deeply understand and…

信息论 · 计算机科学 2025-08-14 Peigen Ye , Jingpu Duan , Hongyang Du , Yulan Guo

Despite the growing importance of multilingual aspect of web search, no appropriate offline metrics to evaluate its quality are proposed so far. At the same time, personal language preferences can be regarded as intents of a query. This…

信息检索 · 计算机科学 2016-12-15 Alexey Drutsa , Andrey Shutovich , Philipp Pushnyakov , Evgeniy Krokhalyov , Gleb Gusev , Pavel Serdyukov

Machine learning models are being increasingly deployed to take, or assist in taking, complicated and high-impact decisions, from quasi-autonomous vehicles to clinical decision support systems. This poses challenges, particularly when…

机器学习 · 计算机科学 2023-11-14 Alex J. Chan , Alihan Huyuk , Mihaela van der Schaar