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In the domain of Project Management, the sheer volume of data is a challenge that project managers continually have to deal with. Effectively steering projects from inception to completion requires handling of diverse information streams,…

软件工程 · 计算机科学 2025-10-01 Joel Garcia-Escribano , Arkaitz Carbajo , Mikel Egaña Aranguren , Unai Lopez-Novoa

The semantic expert recommender extension for the Jira bug tracking system semantically searches for similar tickets in Jira and recommends experts and links to existing organizational (Wiki) knowledge for each ticket. This helps to avoid…

软件工程 · 计算机科学 2013-12-19 Velten Heyn , Adrian Paschke

Issue Tracking Systems (ITSs), such as GitHub and Jira, are popular tools that support Software Engineering (SE) organisations through the management of ``issues'', which represent different SE artefacts such as requirements, development…

软件工程 · 计算机科学 2025-07-10 Lloyd Montgomery

Agile software development is nowadays a widely adopted practise in both open-source and industrial software projects. Agile teams typically heavily rely on issue management tools to document new issues and keep track of outstanding ones,…

软件工程 · 计算机科学 2022-02-03 Vali Tawosi , Afnan Al-Subaihin , Rebecca Moussa , Federica Sarro

In a wave of growth, open-source projects need to modernize and change how they deal with processes, methods, and communication with their contributors. We could observe that open-source projects are constantly evolving to improve their…

软件工程 · 计算机科学 2021-10-05 Joselito Júnior , Gláucya Boechat , Ivan Machado

In Software Engineering, some of the most critical activities are maintenance and evolution. However, to perform both with quality, minimizing impacts and risks, developers need to analyze and identify where the main problems come from…

软件工程 · 计算机科学 2020-08-11 Guilherme Lacerda , Fabio Petrillo , Marcelo Pimenta

Open-Source Projects and Libraries are being used in software development while also bearing multiple security vulnerabilities. This use of third party ecosystem creates a new kind of attack surface for a product in development. An…

软件工程 · 计算机科学 2018-08-15 Lorenzo Neil , Sudip Mittal , Anupam Joshi

New contributors often struggle to find tasks that they can tackle when onboarding onto a new Open Source Software (OSS) project. One reason for this difficulty is that issue trackers lack explanations about the knowledge or skills needed…

The concept of traceability between artifacts is considered an enabler for software project success. This concept has received plenty of attention from the research community and is by many perceived to always be available in an industrial…

软件工程 · 计算机科学 2022-06-10 Davide Fucci , Emil Alégroth , Thomas Axelsson

Social network research has focused on hyperlink graphs, bibliographic citations, friend/follow patterns, influence spread, etc. Large software repositories also form a highly valuable networked artifact, usually in the form of a collection…

信息检索 · 计算机科学 2021-01-22 Rima Hazra , Hardik Aggarwal , Pawan Goyal , Animesh Mukherjee , Soumen Chakrabarti

Nowadays, development teams often rely on tools such as Jira or Bugzilla to manage backlogs of issues to be solved to develop or maintain software. Although they relate to many different concerns (e.g., bug fixing, new feature development,…

软件工程 · 计算机科学 2021-03-24 Quentin Perez , Pierre-Antoine Jean , Christelle Urtado , Sylvain Vauttier

[Background] In large open-source software projects, development knowledge is often fragmented across multiple artefacts and contributors such that individual stakeholders are generally unaware of the full breadth of the product features.…

软件工程 · 计算机科学 2024-08-05 Tim Puhlfürß , Lloyd Montgomery , Walid Maalej

IT companies are popular in the present time as technology arises in the entire world. Incidents and Requests for either clients or company internal are hard to manually track as it is a day-to-day transaction. To keep all the logs, IT…

Software development is a complex process that includes many different tasks besides just writing code. One of the aspects of software engineering is selecting and managing licenses for the given project. In this paper, we present Sorrel -…

软件工程 · 计算机科学 2021-07-29 Dmitry Pogrebnoy , Ivan Kuznetsov , Yaroslav Golubev , Vladislav Tankov , Timofey Bryksin

Previous studies have shown that software traceability, the ability to link together related artifacts from different sources within a project (e.g., source code, use cases, documentation, etc.), improves project outcomes by assisting…

软件工程 · 计算机科学 2018-07-19 Chris Mills , Javier Escobar-Avila , Sonia Haiduc

One of the issues faced by the maintainers of popular open source software is the triage of newly reported issues. Many of the issues submitted to issue trackers are questions. Many people ask questions on issue trackers about their problem…

软件工程 · 计算机科学 2024-12-09 Aidin Rasti

In issue-tracking systems, incorporating screenshots significantly enhances the clarity of bug reports, facilitating more efficient communication and expediting issue resolution. However, determining when and what type of visual content to…

软件工程 · 计算机科学 2025-05-06 Xuchen Tan , Deenu Yadav , Faiz Ahmed , Maleknaz Nayebi

Understanding the practice of refactoring documentation is of paramount importance in academia and industry. Issue tracking systems are used by most software projects enabling developers, quality assurance, managers, and users to submit…

软件工程 · 计算机科学 2022-03-22 Eman Abdullah AlOmar , Anthony Peruma , Mohamed Wiem Mkaouer , Christian D. Newman , Ali Ouni

Industrial applications heavily integrate open-source software libraries nowadays. Beyond the benefits that libraries bring, they can also impose a real threat in case a library is affected by a vulnerability but its community is not active…

软件工程 · 计算机科学 2025-04-24 Alexandros Tsakpinis

GitHub's issue reports provide developers with valuable information that is essential to the evolution of a software development project. Contributors can use these reports to perform software engineering tasks like submitting bugs,…

软件工程 · 计算机科学 2023-03-22 Nafiseh Nikeghbal , Amir Hossein Kargaran , Abbas Heydarnoori , Hinrich Schütze