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Automated service agents require well-structured workflows to provide consistent and accurate responses to customer queries. However, these workflows are often undocumented, and their automatic extraction from conversations remains…

Online dialogic instructions are a set of pedagogical instructions used in real-world online educational contexts to motivate students, help understand learning materials, and build effective study habits. In spite of the popularity and…

计算与语言 · 计算机科学 2022-10-14 Jiahao Chen , Shuyan Huang , Zitao Liu , Weiqi Luo

Task-oriented dialog systems are often trained on human/human dialogs, such as collected from Wizard-of-Oz interfaces. However, human/human corpora are frequently too small for supervised training to be effective. This paper investigates…

计算与语言 · 计算机科学 2021-09-21 Arkady Arkhangorodsky , Scot Fang , Victoria Knight , Ajay Nagesh , Maria Ryskina , Kevin Knight

Practical dialog systems need to deal with various knowledge sources, noisy user expressions, and the shortage of annotated data. To better solve the above problems, we propose CGoDial, new challenging and comprehensive Chinese benchmark…

计算与语言 · 计算机科学 2022-11-22 Yinpei Dai , Wanwei He , Bowen Li , Yuchuan Wu , Zheng Cao , Zhongqi An , Jian Sun , Yongbin Li

We propose NeuralWOZ, a novel dialogue collection framework that uses model-based dialogue simulation. NeuralWOZ has two pipelined models, Collector and Labeler. Collector generates dialogues from (1) user's goal instructions, which are the…

计算与语言 · 计算机科学 2021-06-01 Sungdong Kim , Minsuk Chang , Sang-Woo Lee

The goal of building intelligent dialogue systems has largely been separately pursued under two motives: task-oriented dialogue (TOD) systems, and open-domain systems for chit-chat (CC). Although previous TOD dialogue systems work well in…

计算与语言 · 计算机科学 2022-05-13 Changhong Yu , Chunhong Zhang , Qi Sun

Open-domain dialogue systems aim to converse with humans through text, and dialogue research has heavily relied on benchmark datasets. In this work, we observe the overlapping problem in DailyDialog and OpenSubtitles, two popular…

计算与语言 · 计算机科学 2022-05-10 Yuqiao Wen , Guoqing Luo , Lili Mou

Dialogue systems have been widely applied in many scenarios and are now more powerful and ubiquitous than ever before. With large neural models and massive available data, current dialogue systems have access to more knowledge than any…

Task-oriented dialogue systems (TODS) are continuing to rise in popularity as various industries find ways to effectively harness their capabilities, saving both time and money. However, even state-of-the-art TODS are not yet reaching their…

计算与语言 · 计算机科学 2022-09-07 Ryan Fellows , Hisham Ihshaish , Steve Battle , Ciaran Haines , Peter Mayhew , J. Ignacio Deza

Despite widespread interests in reinforcement-learning for task-oriented dialogue systems, several obstacles can frustrate research and development progress. First, reinforcement learners typically require interaction with the environment,…

机器学习 · 计算机科学 2017-11-15 Xiujun Li , Zachary C. Lipton , Bhuwan Dhingra , Lihong Li , Jianfeng Gao , Yun-Nung Chen

People capture photos and videos to relive and share memories of personal significance. Recently, media montages (stories) have become a popular mode of sharing these memories due to their intuitive and powerful storytelling capabilities.…

计算与语言 · 计算机科学 2022-11-09 Satwik Kottur , Seungwhan Moon , Aram H. Markosyan , Hardik Shah , Babak Damavandi , Alborz Geramifard

Creating spoken dialogue datasets is methodologically challenging, and these challenges are amplified when the goal is to build multilingual, multi-parallel datasets at scale. This work introduces HEALTHDIAL, a large-scale, multilingual,…

计算与语言 · 计算机科学 2026-05-29 Songbo Hu , Yinhong Liu , Ej Zhou , Evgeniia Razumovskaia , Xiaobin Wang , Alexander Fraser , Ivan Vulić , Anna Korhonen

Task transfer, transferring knowledge contained in related tasks, holds the promise of reducing the quantity of labeled data required to fine-tune language models. Dialogue understanding encompasses many diverse tasks, yet task transfer has…

Much recent progress in task-oriented dialogue (ToD) systems has been driven by available annotation data across multiple domains for training. Over the last few years, there has been a move towards data curation for multilingual ToD…

计算与语言 · 计算机科学 2022-04-04 Bosheng Ding , Junjie Hu , Lidong Bing , Sharifah Mahani Aljunied , Shafiq Joty , Luo Si , Chunyan Miao

The need for high-quality data has been a key issue hindering the research of dialogue tasks. Recent studies try to build datasets through manual, web crawling, and large pre-trained models. However, man-made data is expensive and data…

计算与语言 · 计算机科学 2023-10-18 Hang Yin , Pinren Lu , Ziang Li , Bin Sun , Kan Li

In task-oriented dialogue (ToD), a user holds a conversation with an artificial agent to complete a concrete task. Although this technology represents one of the central objectives of AI and has been the focus of ever more intense research…

计算与语言 · 计算机科学 2022-05-27 Evgeniia Razumovskaia , Goran Glavaš , Olga Majewska , Edoardo M. Ponti , Anna Korhonen , Ivan Vulić

Task-oriented dialogue research has mainly focused on a few popular languages like English and Chinese, due to the high dataset creation cost for a new language. To reduce the cost, we apply manual editing to automatically translated data.…

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

信息检索 · 计算机科学 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

A video-grounded dialogue system is required to understand both dialogue, which contains semantic dependencies from turn to turn, and video, which contains visual cues of spatial and temporal scene variations. Building such dialogue systems…

人工智能 · 计算机科学 2021-06-15 Hung Le , Chinnadhurai Sankar , Seungwhan Moon , Ahmad Beirami , Alborz Geramifard , Satwik Kottur

To address the data scarcity issue in Conversational question answering (ConvQA), a dialog inpainting method, which utilizes documents to generate ConvQA datasets, has been proposed. However, the original dialog inpainting model is trained…

计算与语言 · 计算机科学 2023-11-15 Yerin Hwang , Yongil Kim , Hyunkyung Bae , Jeesoo Bang , Hwanhee Lee , Kyomin Jung