相关论文: A System for Efficient Communication between Patie…

With advanced AI/ML, there has been growing research on explainable AI (XAI) and studies on how humans interact with AI and XAI for effective human-AI collaborative decision-making. However, we still have a lack of understanding of how AI…

Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…

Speech is becoming increasingly popular as an interface modality, especially in hands- and eyes-busy situations where the use of a keyboard or mouse is difficult. However, despite the fact that many have hailed speech as being inherently…

Agents in an open system communicate using interaction protocols. Suppose that we have a system of agents and that we want to add a new protocol that all (or some) agents should be able to understand. Clearly, modifying the source code for…

Dietary supplements (DS) have been widely used by consumers, but the information around the efficacy and safety of DS is disparate or incomplete, thus creating barriers for consumers to find information effectively. Conversational agent…

Socially Assistive Robots (SARs) have shown promising potential in therapeutic scenarios as decision-making instructors or motivational companions. In human-human therapy, experts often communicate the thought process behind the decisions…

AI models and services are used in a growing number of highstakes areas, resulting in a need for increased transparency. Consistent with this, several proposals for higher quality and more consistent documentation of AI data, models, and…

This paper investigated how doctors in remote rural hospitals in South Africa use computer-mediated tool to communicate with experienced and specialist doctors for professional advice to improve on their clinical practices. A case study…

Patients increasingly rely on online reviews when choosing healthcare providers, yet the sheer volume of these reviews can hinder effective decision-making. This paper summarises a mixed-methods study aimed at evaluating a proposed…

A health information system (HIS) is the intersection of between healthcare's business process, and information systems to deliver better healthcare services. The nature of healthcare industry, which is highly influenced by economic,…

Recently, many healthcare organizations are adopting CRM as a strategy, which involves using technology to organize, automate, and coordinate business processes, in managing interactions with their patients. CRM with the Web technology…

The rapid growth and diversity in service offerings and the ensuing complexity of information technology ecosystems present numerous management challenges (both operational and strategic). Instrumentation and measurement technology is, by…

Artificial Intelligence (AI) has a communication problem. XAI methods have been used to make AI more understandable and helped resolve some of the transparency issues that inhibit AI's broader usability. However, user evaluation studies…

Customer Relationship Management becomes a leading business strategy in highly competitive business environment. It aims to enhance the performance of the businesses by improving the customer satisfaction and loyalty. The objective of this…

Artificial intelligence (AI) has achieved remarkable breakthroughs in a wide range of fields, ranging from speech processing, image classification to drug discovery. This is driven by the explosive growth of data, advances in machine…

Multi-Context Systems are an expressive formalism to model (possibly) non-monotonic information exchange between heterogeneous knowledge bases. Such information exchange, however, often comes with unforseen side-effects leading to violation…

The proliferation of text messaging for mobile health is generating a large amount of patient-doctor conversations that can be extremely valuable to health care professionals. We present ConVIScope, a visual text analytic system that…

With the rapid advancement of Large Language Models (LLMs) and their outstanding performance in semantic and contextual comprehension, the potential of LLMs in specialized domains warrants exploration. This paper introduces the NoteAid EHR…

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Supply chain management encompasses various processes including various conventional logistics activities, and various other processes These processes are supported -- to a certain limit -- by coordination and integration mechanisms which…