相关论文: Psychological Frameworks for Persuasive Informatio…
Decision-making is a fundamental capability in everyday life. Large Language Models (LLMs) provide multifaceted support in enhancing human decision-making processes. However, understanding the influencing factors of LLM-assisted…
Social media has enabled users and organizations to obtain information about technology usage like software usage and even security feature usage. However, on the dark side it has also allowed an adversary to potentially exploit the users…
Conceptual modeling is an important part of information systems development and use that involves identifying and representing relevant aspects of reality. Although the past decades have experienced continuous digitalization of services and…
Aligning interests, motivating contributions to knowledge work, and giving direction to multiple business units and market initiatives represent daily challenges facing the strategist in most companies. The diversity of contexts within an…
Human-robot interaction exerts influence towards the human, which often changes behavior. This article explores an externality of this changed behavior - preference change. It expands on previous work on preference change in AI systems.…
Although definitions of technology exist to explain the patterns of technological innovations, there is no general definition that explain the role of technology for humans and other animal species in environment. The goal of this study is…
Virtual humans need to be persuasive in order to promote behaviour change in human users. While several studies have focused on understanding the numerous aspects that influence the degree of persuasion, most of them are limited to dyadic…
Conversational recommender systems have demonstrated great success. They can accurately capture a user's current detailed preference -- through a multi-round interaction cycle -- to effectively guide users to a more personalized…
Artificial Intelligence (AI) holds promise as a technology that can be used to improve government and economic policy-making. This paper proposes a new research agenda towards this end by introducing Social Environment Design, a general…
Findings from existing research provide possible evidence that values are an important construct that should be part of the self-reflection process. However, many questions about value reflection remain unexplored. As such, this position…
The deliberative potential of online platforms has been widely examined. However, little is known about how various interface-based reflection nudges impact the quality of deliberation. This paper presents two user studies with 12 and 120…
In this paper, we report on three experiments we have carried out in the context of the EMPATHY project, with the aim of helping users make better configuration choices in a smart home environment, and discuss our results. We found that…
We propose here to look at how abstract a model of a usable system can be, but still say something useful and interesting, so this paper is an exercise in abstraction and formalisation, with usability-of-design as an example target use. We…
Communication technologies contain embedded values that affect our society's fundamental values, such as privacy, freedom of speech, and the protection of intellectual property. Researchers have shown the design of technologies is not…
Transparency is often deemed critical to enable effective real-world deployment of intelligent systems. Yet the motivations for and benefits of different types of transparency can vary significantly depending on context, and objective…
Recommender systems play an important role in supporting the achievement of the United Nations sustainable development goals (SDGs). In recommender systems, explanations can support different goals, such as increasing a user's trust in a…
Generative AI systems have entered everyday academic, professional, and personal life with remarkable speed, yet most users encounter them as mysterious artifacts rather than intelligible systems. This chapter discusses large language…
Those designing autonomous systems that interact with humans will invariably face questions about how humans think and make decisions. Fortunately, computational cognitive science offers insight into human decision-making using tools that…
Technology designers often strive to design systems that are flexible enough to be used in a wide range of situations. Software engineers, in particular, are trained to seek general solutions to problems. General solutions can be used not…
Minimizing social bias strengthens societal bonds, promoting shared understanding and better decision-making. We revisit the definition of bias by discovering new bias types (e.g., societal status) in dynamic environments and describe them…