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Automatic dialogue evaluation plays a crucial role in open-domain dialogue research. Previous works train neural networks with limited annotation for conducting automatic dialogue evaluation, which would naturally affect the evaluation…

计算与语言 · 计算机科学 2019-12-11 Lu Li , Zhongheng He , Xiangyang Zhou , Dianhai Yu

This paper describes the design and functionality of ConvoKit, an open-source toolkit for analyzing conversations and the social interactions embedded within. ConvoKit provides an unified framework for representing and manipulating…

计算与语言 · 计算机科学 2020-05-12 Jonathan P. Chang , Caleb Chiam , Liye Fu , Andrew Z. Wang , Justine Zhang , Cristian Danescu-Niculescu-Mizil

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

计算与语言 · 计算机科学 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Dialogue systems play an increasingly important role in various aspects of our daily life. It is evident from recent research that dialogue systems trained on human conversation data are biased. In particular, they can produce responses…

计算与语言 · 计算机科学 2020-11-03 Haochen Liu , Wentao Wang , Yiqi Wang , Hui Liu , Zitao Liu , Jiliang Tang

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

人工智能 · 计算机科学 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv

This paper introduces DebateBrawl, an innovative AI-powered debate platform that integrates Large Language Models (LLMs), Genetic Algorithms (GA), and Adversarial Search (AS) to create an adaptive and engaging debating experience.…

人工智能 · 计算机科学 2025-04-01 Prakash Aryan

Learning suitable and well-performing dialogue behaviour in statistical spoken dialogue systems has been in the focus of research for many years. While most work which is based on reinforcement learning employs an objective measure like…

计算与语言 · 计算机科学 2020-01-22 Stefan Ultes

This work presents a requirement analysis for collaborative dialogues among medical experts and an inquiry dialogue game based on this analysis for incorporating explainability into multiagent system design. The game allows experts with…

多智能体系统 · 计算机科学 2025-11-04 Qurat-ul-ain Shaheen , Katarzyna Budzynska , Carles Sierra

Training a spoken language understanding system, as the one in Alexa, typically requires a large human-annotated corpus of data. Manual annotations are expensive and time consuming. In Alexa Skill Kit (ASK) user experience with the skill…

计算与语言 · 计算机科学 2020-06-30 Alex Sokolov , Denis Filimonov

Argumentative dialogues across political divides can reduce polarization, yet opportunities for citizens to engage with opposing views in accessible and structured ways remain limited. AI dialogue partners offer a scalable framework for…

计算机与社会 · 计算机科学 2026-05-25 Jianlong Zhu , Syed Muhammad Jhon Raza Naqvi , Carolin-Theresa Ziemer , Usman Naseem , Ingmar Weber

In this paper we discuss approaches to evaluating and validating the ethical claims of a Conversational AI system. We outline considerations around both a top-down regulatory approach and bottom-up processes. We describe the ethical basis…

计算机与社会 · 计算机科学 2020-06-19 Elayne Ruane , Vivek Nallur

Active listening is a well-known skill applied in human communication to build intimacy and elicit self-disclosure to support a wide variety of cooperative tasks. When applied to conversational UIs, active listening from machines can also…

人机交互 · 计算机科学 2022-09-26 Eugene Cho , Nasim Motalebi , S. Shyam Sundar , Saeed Abdullah

This study investigates the design, development, and evaluation of a Large Language Model (LLM)-based chatbot for teaching English conversations in an English as a Foreign Language (EFL) context. Employing the Design and Development…

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

人机交互 · 计算机科学 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Large-language-model (LLM) agents excel at reactive dialogue but struggle with proactive, goal-driven interactions due to myopic decoding and costly planning. We introduce DialogXpert, which leverages a frozen LLM to propose a small,…

计算与语言 · 计算机科学 2025-05-26 Tazeek Bin Abdur Rakib , Ambuj Mehrish , Lay-Ki Soon , Wern Han Lim , Soujanya Poria

We have reached a practical and realistic phase in human-support dialogue agents by developing a large language model (LLM). However, when requiring expert knowledge or anticipating the utterance content using the massive size of the…

人机交互 · 计算机科学 2023-12-22 Naoki Yoshimaru , Motoharu Okuma , Takamasa Iio , Kenji Hatano

Recent work building open-domain chatbots has demonstrated that increasing model size improves performance. On the other hand, latency and connectivity considerations dictate the move of digital assistants on the device. Giving a digital…

计算与语言 · 计算机科学 2022-04-11 Greyson Gerhard-Young , Raviteja Anantha , Srinivas Chappidi , Björn Hoffmeister

Automatic dialog systems have become a mainstream part of online customer service. Many such systems are built, maintained, and improved by customer service specialists, rather than dialog systems engineers and computer programmers. As…

Discourse relation identification has been an active area of research for many years, and the challenge of identifying implicit relations remains largely an unsolved task, especially in the context of an open-domain dialogue system.…

计算与语言 · 计算机科学 2019-07-10 Mingyu Derek Ma , Kevin K. Bowden , Jiaqi Wu , Wen Cui , Marilyn Walker

Autoregressive language models, which use deep learning to produce human-like texts, have become increasingly widespread. Such models are powering popular virtual assistants in areas like smart health, finance, and autonomous driving. While…

人工智能 · 计算机科学 2023-03-16 Kaiping Chen , Anqi Shao , Jirayu Burapacheep , Yixuan Li