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E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…

机器学习 · 计算机科学 2022-05-27 Kiril Danilchenko , Michael Segal , Dan Vilenchik

Consumers increasingly rate, review and research products online. Consequently, websites containing consumer reviews are becoming targets of opinion spam. While recent work has focused primarily on manually identifiable instances of opinion…

计算与语言 · 计算机科学 2011-07-25 Myle Ott , Yejin Choi , Claire Cardie , Jeffrey T. Hancock

Nowadays, there are a lot of people using social media opinions to make their decision on buying products or services. Opinion spam detection is a hard problem because fake reviews can be made by organizations as well as individuals for…

信息检索 · 计算机科学 2018-07-31 L. H. Nguyen , N. T. H. Pham , V. M. Ngo

Online reviews are potent sources for industry owners and buyers, however opportunistic people may try to destruct or promote their desired product by publishing fake comments named spam opinion. So far, many models have been developed to…

社会与信息网络 · 计算机科学 2020-08-21 Amir Jalaly Bidgolya , Zoleikha Rahmaniana

Online reviews have become a vital source of information in purchasing a service (product). Opinion spammers manipulate reviews, affecting the overall perception of the service. A key challenge in detecting opinion spam is obtaining ground…

机器学习 · 计算机科学 2019-05-24 Gray Stanton , Athirai A. Irissappane

Due to the huge commercial interests behind online reviews, a tremendousamount of spammers manufacture spam reviews for product reputation manipulation. To further enhance the influence of spam reviews, spammers often collaboratively post…

信息检索 · 计算机科学 2020-11-17 Ziyang Wang , Wei Wei , Xian-Ling Mao , Guibing Guo , Pan Zhou , Shanshan Feng

Online consumer reviews reflect the testimonials of real people, unlike advertisements. As such, they have critical impact on potential consumers, and indirectly on businesses. According to a Harvard study (Luca 2011), +1 rise in…

社会与信息网络 · 计算机科学 2016-03-08 Junting Ye , Santhosh Kumar , Leman Akoglu

Online reviews have increasingly become a very important resource for consumers when making purchases. Though it is becoming more and more difficult for people to make well-informed buying decisions without being deceived by fake reviews.…

计算与语言 · 计算机科学 2016-09-12 Vlad Sandulescu , Martin Ester

Over the last years, online reviews became very important since they can influence the purchase decision of consumers and the reputation of businesses, therefore, the practice of writing fake reviews can have severe consequences on…

社会与信息网络 · 计算机科学 2020-12-29 Michela Fazzolari , Francesco Buccafurri , Gianluca Lax , Marinella Petrocchi

A robust and reliable system of detecting spam reviews is a crying need in todays world in order to purchase products without being cheated from online sites. In many online sites, there are options for posting reviews, and thus creating…

计算与语言 · 计算机科学 2022-11-04 G. M. Shahariar , Swapnil Biswas , Faiza Omar , Faisal Muhammad Shah , Samiha Binte Hassan

Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting deceptive opinion spam fictitious reviews that have been deliberately…

计算与语言 · 计算机科学 2014-09-17 Tao Wang , Hua Zhu

Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A…

计算与语言 · 计算机科学 2022-01-03 Ashish Salunkhe

Online reviews play a crucial role in deciding the quality before purchasing any product. Unfortunately, spammers often take advantage of online review forums by writing fraud reviews to promote/demote certain products. It may turn out to…

社会与信息网络 · 计算机科学 2019-07-30 Sarthika Dhawan , Siva Charan Reddy Gangireddy , Shiv Kumar , Tanmoy Chakraborty

Fake review identification is an important topic and has gained the interest of experts all around the world. Identifying fake reviews is challenging for researchers, and there are several primary challenges to fake review detection. We…

计算与语言 · 计算机科学 2022-12-20 Amira Yousif , James Buckley

Online reviews play a crucial role in helping consumers evaluate and compare products and services. However, review hosting sites are often targeted by opinion spamming. In recent years, many such sites have put a great deal of effort in…

社会与信息网络 · 计算机科学 2016-11-22 Huayi Li , Geli Fei , Shuai Wang , Bing Liu , Weixiang Shao , Arjun Mukherjee , Jidong Shao

Online marketplaces often witness opinion spam in the form of reviews. People are often hired to target specific brands for promoting or impeding them by writing highly positive or negative reviews. This often is done collectively in…

社会与信息网络 · 计算机科学 2020-04-14 Viresh Gupta , Aayush Aggarwal , Tanmoy Chakraborty

In this digital era, online shopping is common practice in our daily lives. Product reviews significantly influence consumer buying behavior and help establish buyer trust. However, the prevalence of fraudulent reviews undermines this trust…

机器学习 · 计算机科学 2025-09-29 Mst Eshita Khatun , Halima Akter , Tasnimul Rehan , Toufiq Ahmed

Online review systems are important components in influencing customers' purchase decisions. To manipulate a product's reputation, many stores hire large numbers of people to produce fake reviews to mislead customers. Previous methods…

社会与信息网络 · 计算机科学 2021-12-14 Chen Cao , Shihao Li , Shuo Yu , Zhikui Chen

Nowadays, a big part of people rely on available content in social media in their decisions (e.g. reviews and feedback on a topic or product). The possibility that anybody can leave a review provide a golden opportunity for spammers to…

社会与信息网络 · 计算机科学 2017-03-13 Saeedreza Shehnepoor , Mostafa Salehi , Reza Farahbakhsh , Noel Crespi

User reviews reflect significant value of product in the world of e-market. Many firms or product providers hire spammers for misleading new customers by posting spam reviews. There are three types of fake reviews, untruthful reviews, brand…

信息检索 · 计算机科学 2020-03-03 Jay Kumar
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