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Technical Support Scams (TSS), which combine online abuse with social engineering over the phone channel, have persisted despite several law enforcement actions. The tactics used by these scammers have evolved over time and they have…

Phone scams remain a difficult problem to tackle due to the combination of protocol limitations, legal enforcement challenges and advances in technology enabling attackers to hide their identities and reduce costs. Scammers use social…

密码学与安全 · 计算机科学 2023-07-06 Ian Wood , Michal Kepkowski , Leron Zinatullin , Travis Darnley , Mohamed Ali Kaafar

Social media platforms have become the hubs for various user interactions covering a wide range of needs, including technical support and services related to brands, products, or user accounts. Unfortunately, there has been a recent surge…

密码学与安全 · 计算机科学 2024-12-20 Bhupendra Acharya , Dominik Sautter , Muhammad Saad , Thorsten Holz

The mainstream adoption of cryptocurrencies has led to a surge in wallet-related issues reported by ordinary users on social media platforms. In parallel, there is an increase in an emerging fraud trend called cryptocurrency-based technical…

Phone scams pose a significant threat to individuals and communities, causing substantial financial losses and emotional distress. Despite ongoing efforts to combat these scams, scammers continue to adapt and refine their tactics, making it…

密码学与安全 · 计算机科学 2024-10-18 Zitong Shen , Kangzhong Wang , Youqian Zhang , Grace Ngai , Eugene Y. Fu

Toll scams involve criminals registering fake domains that pretend to be legitimate transportation agencies to trick users into making fraudulent payments. Although these scams are rapidly increasing and causing significant harm, they have…

密码学与安全 · 计算机科学 2025-10-17 Morium Akter Munny , Mahbub Alam , Sonjoy Kumar Paul , Daniel Timko , Muhammad Lutfor Rahman , Nitesh Saxena

Mobile network operators implement firewalls to stop illicit messages, but scammers find ways to evade detection. Previous work has looked into SMS texts that are blocked by these firewalls. However, there is little insight into SMS texts…

密码学与安全 · 计算机科学 2025-11-11 Sharad Agarwal , Guillermo Suarez-Tangil , Marie Vasek

Social engineering scams (SES) has been existed since the adoption of the telecommunications by humankind. An earlier version of the scams include leveraging premium phone service to charge the consumers and service providers but not…

计算机与社会 · 计算机科学 2021-10-14 Rajasekhar Chaganti , Bharat Bhushan , Anand Nayyar , Azrour Mourade

Over the years, online scams have grown dramatically, with nearly 50% of global consumers encountering scam attempts each week. These scams cause not only significant financial losses to individuals and businesses, but also lasting…

密码学与安全 · 计算机科学 2025-09-23 Shang Ma , Tianyi Ma , Jiahao Liu , Wei Song , Zhenkai Liang , Xusheng Xiao , Yanfang Ye

Despite living in the era of the internet, phone-based scams remain one of the most prevalent forms of scams. These scams aim to exploit victims for financial gain, causing both monetary losses and psychological distress. While governments,…

人机交互 · 计算机科学 2025-02-07 Zitong Shen , Sineng Yan , Youqian Zhang , Xiapu Luo , Grace Ngai , Eugene Yujun Fu

AI-enhanced scams now employ deepfake technology to produce convincing audio and visual impersonations of trusted family members, often grandchildren, in real time. These attacks fabricate urgent scenarios, such as legal or medical…

计算机与社会 · 计算机科学 2025-08-18 Karina LaRubbio , Alyssa Lanter , Seihyun Lee , Mahima Ramesh , Diana Freed

As a major component of online crime, email-based fraud is a threat that causes substantial economic losses every year. To counteract these scammers, volunteers called scam-baiters play the roles of victims, reply to scammers, and try to…

密码学与安全 · 计算机科学 2023-09-14 Wentao Chen , Fuzhou Wang , Matthew Edwards

Online financial scams represent a long-standing and serious threat for which people seek help. We present a study to understand people's in situ motivations for engaging with scams and the help needs they express before, during, and after…

The short message service (SMS) was introduced a generation ago to the mobile phone users. They make up the world's oldest large-scale network, with billions of users and therefore attracts a lot of fraud. Due to the convergence of mobile…

密码学与安全 · 计算机科学 2022-10-20 Muhammad Salman , Muhammad Ikram , Mohamed Ali Kaafar

Malicious calls, i.e., telephony spams and scams, have been a long-standing challenging issue that causes billions of dollars of annual financial loss worldwide. This work presents the first machine learning-based solution without relying…

密码学与安全 · 计算机科学 2018-05-30 Huichen Li , Xiaojun Xu , Chang Liu , Teng Ren , Kun Wu , Xuezhi Cao , Weinan Zhang , Yong Yu , Dawn Song

Conversational scams, such as romance and investment scams, are emerging as a major form of online fraud. Unlike one-shot scam lures such as fake lottery or unpaid toll messages, they unfold through multi-turn conversations in which…

计算与语言 · 计算机科学 2026-05-13 Weixiang Sun , Shang Ma , Yiyang Li , Tianyi Ma , Zehong Wang , Colby Nelson , Xusheng Xiao , Yanfang Ye

Technical Debt, considered by many to be the 'silent killer' of software projects, has undeniably become part of the everyday vocabulary of software engineers. We know it compromises the internal quality of a system, either deliberately or…

Scammers are increasingly harnessing generative AI(GenAI) technologies to produce convincing phishing content at scale, amplifying financial fraud and undermining public trust. While conventional defenses, such as detection algorithms, user…

密码学与安全 · 计算机科学 2025-09-11 Hossein Siadati , Haadi Jafarian , Sima Jafarikhah

Today, many different types of scams can be found on the internet. Online criminals are always finding new creative ways to trick internet users, be it in the form of lottery scams, downloading scam apps for smartphones or fake gambling…

密码学与安全 · 计算机科学 2020-01-22 Tobias Dam , Lukas Daniel Klausner , Damjan Buhov , Sebastian Schrittwieser

Online romance scams are a prevalent form of mass-marketing fraud in the West, and yet few studies have addressed the technical or data-driven responses to this problem. In this type of scam, fraudsters craft fake profiles and manually…

密码学与安全 · 计算机科学 2019-05-31 Guillermo Suarez-Tangil , Matthew Edwards , Claudia Peersman , Gianluca Stringhini , Awais Rashid , Monica Whitty
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