相关论文: Coupling Analysis Between Twitter and Call Centre
Polls posted on social media have emerged in recent years as an important tool for estimating public opinion, e.g., to gauge public support for business decisions and political candidates in national elections. Here, we examine nearly two…
Social networks facilitate the social space where actors or the users have ties among them. The ties and their patterns are based on their life styles and communication. Similarly, in online social media networks like Facebook, Twitter,…
Language use changes over time, and this impacts the effectiveness of NLP systems. This phenomenon is even more prevalent in social media data during crisis events where meaning and frequency of word usage may change over the course of…
Wildfires are increasing in frequency and size across the western U.S., with some of the deadliest fires in recorded history occurring in the last few years. The public, as well as elected officials, use social media to convey opinions and…
With the growth of social media usage, social activists try to leverage this platform to raise the awareness related to a social issue and engage the public worldwide. The broad use of social media platforms in recent years, made it easier…
In this paper, we present an approach for predicting trust links between peers in social media, one that is grounded in the artificial intelligence area of multiagent trust modeling. In particular, we propose a data-driven multi-faceted…
This paper explores the potential of volunteered geographical information from social media for informing geographical models of behavior, based on a case study of museums in Yorkshire, UK. A spatial interaction model of visitors to 15…
The presence of political misinformation and ideological echo chambers on social media platforms is concerning given the important role that these sites play in the public's exposure to news and current events. Algorithmic systems employed…
A large number of studies on social media compare the behaviour of users from different political parties. As a basic step, they employ a predictive model for inferring their political affiliation. The accuracy of this model can change the…
Social media comprises interactive applications and platforms for creating, sharing and exchange of user-generated contents. The past ten years have brought huge growth in social media, especially online social networking services, and it…
Over the past 15 years, the volume, richness and quality of data collected from the combined social networking platforms has increased beyond all expectation, providing researchers from a variety of disciplines to use it in their research.…
Online social platforms allow users to filter out content they do not like. According to selective exposure theory, people tend to view content they agree with more to get more self-assurance. This causes people to live in ideological…
In this study we analyze one year of anonymized telecommunications data for over one million customers from a large European cellphone operator, and we investigate the relationship between people's calls and their physical location. We…
Multiple official languages within a country along with languages common with other countries demand content consistency in both shared and unshared languages during information sharing. However, inconsistency due to conflict in content…
The analysis of social networks, in particular those describing face-to-face interactions between individuals, is complex due to the intertwining of the topological and temporal aspects. We revisit them both, using public data recorded by…
The broad adoption of the web as a communication medium has made it possible to study social behavior at a new scale. With social media networks such as Twitter, we can collect large data sets of online discourse. Social science researchers…
We observe and report on a systematic relationship between population density and Twitter use. Number of tweets, number of users and population per unit area are related by power laws, with exponents greater than one, that are consistent…
Mature social networking services are one of the greatest assets of today's organizations. This valuable asset, however, can also be a threat to an organization's confidentiality. Members of social networking websites expose not only their…
Coordinated campaigns are used to influence and manipulate social media platforms and their users, a critical challenge to the free exchange of information online. Here we introduce a general, unsupervised network-based methodology to…
Most real-world networks exhibit community structure, a phenomenon characterized by existence of node clusters whose intra-edge connectivity is stronger than edge connectivities between nodes belonging to different clusters. In addition to…