相关论文: Mining User Opinions in Mobile App Reviews: A Keyw…
The complex nature of intelligent systems motivates work on supporting users during interaction, for example through explanations. However, as of yet, there is little empirical evidence in regard to specific problems users face when…
Application markets provide a communication channel between app developers and their end-users in form of app reviews, which allow users to provide feedback about the apps. Although security and privacy in mobile apps are one of the biggest…
Large Language Models (LLMs) are increasingly used to recommend mobile applications through natural language prompts, offering a flexible alternative to keyword-based app store search. Yet, the reasoning behind these recommendations remains…
This paper presents a novel framework that utilizes Natural Language Processing (NLP) techniques to understand user feedback on mobile applications. The framework allows software companies to drive their technology value stream based on…
App store mining has proven to be a promising technique for requirements elicitation as companies can gain valuable knowledge to maintain and evolve existing apps. However, despite first advancements in using mining techniques for…
Macros are building block tasks of our everyday smartphone activity (e.g., "login", or "booking a flight"). Effectively extracting macros is important for understanding mobile interaction and enabling task automation. These macros are…
Understanding of customer sentiment can be useful for product development. On top of that if the priorities for the development order can be known, then development procedure become simpler. This work has tried to address this issue in the…
User experience of mobile apps is an essential ingredient that can influence the audience volumes and app revenue. To ensure good user experience and assist app development, several prior studies resort to analysis of app reviews, a type of…
Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…
The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…
Blogs and social networking sites serve as a platform to the users for expressing their interests, ideas and thoughts. Targeted marketing uses the recommendation systems for suggesting their services and products to the users or clients. So…
Mobile app users commonly rely on app store ratings and reviews to find apps that suit their needs. However, the sheer volume of reviews available on app stores can lead to information overload, thus impeding users' ability to make informed…
Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…
User reviews of mobile apps provide a communication channel for developers to perceive user satisfaction. Many app features that users have problems with are usually expressed by key phrases such as "upload pictures", which could be buried…
In practice, developers search for related earlier bugs and their associated discussion threads when faced with a new bug to repair. Typically, these discussion threads consist of comments and even bug-fixing comments intended to capture…
In the Google Play store, an introduction page is associated with every mobile application (app) for users to acquire its details, including screenshots, description, reviews, etc. However, it remains a challenge to identify what items…
Today's mobile platforms provide only coarse-grained permissions to users with regard to how third- party applications use sensitive private data. Unfortunately, it is easy to disguise malware within the boundaries of legitimately-granted…
Improving the energy efficiency of mobile applications is a topic that has gained a lot of attention recently. It has been addressed in a number of ways such as identifying energy bugs and developing a catalog of energy patterns. Previous…
User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…
App stores include an increasing amount of user feedback in form of app ratings and reviews. Research and recently also tool vendors have proposed analytics and data mining solutions to leverage this feedback to developers and analysts,…